Admissions Advisor (Former Employee), Chicago, IL – April 4, 2014
Cons: unstable environment
Fast pace employer in which leads were not updated. We were expected to contact the same leads daily which was very uncomfortable. They displayed no real empathy towards struggling associates and the turnover rate was high. Although I have a strong sales background, Kaplan did not provide me with any support, beneficial education or significant feedback – more... that would ensure my personal success. – less
SLE Proctor (Former Employee), Fort Worth, TX – March 25, 2014
Pros: free lunches
Cons: weak management
A typical day at work would be to prepare all computers for entrance exams. I learned about college entrance procedures how to prepare for an audit. Management was weak, co-workers were great. Hardest part of my job was making sure the attendance forms were accurate each day. Most enjoyable was just being there.
Student Coordinator/ Enrollment Auditor (Current Employee), Fort Lauderdale, FL – March 24, 2014
• Audit Enrollments and Enroll Students in CVUE • Directly support Admissions team members and the Admissions Managers • Work to improve efficiency and reduce rejections by having direct meetings with Advisors • Work in a fast paced ever changing culture of rules and regulations to meet government and Kaplan guidelines • Data entry and lead tracking – more... in C2K • Assign and Reassign leads • Process and audit student files • Enroll/Re-enroll students into all degree program offered by Kaplan University • Create training manuals and conduct presentations • Serve as Liaison between Advisors, Students, Financial Aid, and Education Advisors • Act as a backup to Enrollment Auditing Manager • Conduct Administrative reporting including, but not limited to spreadsheets, acrobat reader professional, filing, recordkeeping, correspondence, copying, faxing, and memos • Collect, scan, and verify/update essential documents in Orion, CVUE • Stay in contact with students as needed and directed by, the Readmissions Manager and Director, via telephone and/or email • Any other project as assigned by the Readmissions manager, Senior Student Manager, Director of Student Management, Executive Director of Admissions, Executive Director of Admissions Operations, VP of Admissions, and SVP of Admissions • Train new enrollment auditors in processes and procedures – less
Medical Assistant Instructor (Current Employee), Houston, TX – March 20, 2014
Cons: no benefits
Every Monday we would be gathered for a general staff meeting and we were always told that the numbers did not look good for enrollment and the number of drops for the module were to high. Then we were told weekly that they did not know if they were going to keep all of us or have a class for all of the instructors, yet they always posted job openings. – more... I was hired to teach a class for a set amount (a contract) yet when it came pay time I was told that in fact I was hourly. It never was reported how many hours I worked on a paycheck stub, and when I would figure out my hours the pay was never correct.
However, I thoroughly enjoyed working with my fellow instructors. The students who came to obtain an education were a great joy to teach. I really enjoyed working with the student who wanted to better themselves. – less
Financial Aid Advisor/Loan Management Counselor (Current Employee), Davenport, IA – March 17, 2014
Pros: the students
This job is very rewarding in that I am able to work with a student from start to finish. To see the student walk across the stage to receive their degree is one of the greatest parts of this job. Just to know I was a part of that makes me feel proud to do what I am currently doing.
Campus Representative (Current Employee), Chicago, IL – March 16, 2014
Kaplan allows me to be an environment where I can interact with other people. It also exposes me to the types of courses offered by Kaplan in case I would need to pursue the MCAT, LSAT, or GRE. Kaplan also gives me an opportunity to see what it takes to market an item to target and grab people's interest.