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Kaplan
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557 reviews

Kaplan Employee Reviews

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A company that gave career growth that was fun and exciting to work for
Sales Manager (Former Employee), Vancouver, BCJune 18, 2014
I learned to build relationships and liaise with people at all levels
while offering excellent customer service, realizing the importance of understanding clients’ needs and expectations while enjoying working with agents from all over the world not just with agents from my direct market (Latin America).
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Involved in all parts of business, enjoyed working with co-workers and employees
Branch Manager (Former Employee), Montréal, QCOctober 11, 2012
Pros: had a great team, helped me use my multitasking skills, coaching and customer service skills.
Cons: long hours
A typical day involved managing staff and teachers, teacher roster, monitor classes, overlooking condition of classes and center, customer service, hiring and training, accounting, marketing, sales, inventory and sourcing suppliers.
My job involved managing and coaching my staff and teachers to help improve performance and help them use their strong skills. Helped motivate students and coach them on dealing with stress. Trained teacher on handling touch situations in classes.
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Great Place to Work
Student Advisor (Current Employee), South Portland, MEJanuary 22, 2015
Pros: good leadership and environment, voted one of the best places to work in maine.
Cons: pay and benefits could be better.
If you enjoy a fast paced, ever changing job, then it's a great place. Wonderful people and great team cohesion - even between the different campuses. Management put a lot of thought and energy into being good leaders.
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Provided education in healthcare. Learing environment
Instructor (Former Employee), Merrillville, INJanuary 22, 2015
Pros: students gained a knowledge of requirement of a medical assistant
Educating students in Medical assistant program on Medical terminology, Pathophysiology and Clinical concepts part 1 and 2. Provided real life experiences to students to help promote rationale for performing skills.
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Productive
Education Administrative Assistant (Former Employee), Clovis, CAJanuary 20, 2015
You get to learn new things on a day to day basis it is ever changing a long with the great student potentials
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Schooling as a medical assistant
Student (Former Employee), Indianapolis, INJanuary 18, 2015
Pros: great students, teachers, and hands on experience
Cons: no pay
I attended Kaplan for my medical assisting degree. It was a great school for hands on experience we performed vitals, blood draws, ekgs, shots and so much more on other students in the class for hands on experience. It was a great learning environment all together.
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Work Study
Filed student paperwork (Former Employee), Urbandale, IAJanuary 13, 2015
Great way to make a little bit of money while attending college to better oneself.
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“Not a bad organization to work for. ”
Admissions Advisor (Former Employee), Fort Lauderdale, FLJanuary 11, 2015
Guided students through admissions process and ensured individual needs and academic goals were identified and fulfilled.

Facilitated the collection of all required documentation to guarantee a successful first term enrollment.

Advised students regarding educational opportunities, particularly those in the fields of criminal justice and information technology.

Responsible for meeting weekly and monthly goals related to central advising priorities, including registration, retention, and quality assurance measures.
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Kaplan
Admission Representative (Former Employee), Thornton, COJanuary 6, 2015
Kaplan was in the process of closing the campus in Denver. However the company had a great training process, rewards and attitude, which was lacking in the work environment in Denver.
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Fun place to work
Associate Director of Admissions (Former Employee), JacksonvilleDecember 31, 2014
Pros: location
Cons: none. very good place to work
Family environment. People are helpful and dedicated to your success
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PC
Department Manager (Former Employee), Sacramento, CADecember 23, 2014
Pros: salary
Cons: no trust in staff but they trust the students!
Numbers matter with this company. Ethics are thrown out the window. If you aren't about retaining students and keeping "butts in the seats", you will be replaced.
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Good old boys rule... must be related to someone to advance
Executive Director of Data Center Operations (Former Employee), Fort Lauderdale, FLDecember 18, 2014
Worked there 3 years and never felt like part of the team. No support from upper management.
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A very productive work place
Front Desk Receptionist (Former Employee), Nashville, TNDecember 15, 2014
Working at Kaplan was an amazing experience. I was able to get experience in working on the phone and test my multi-tasking skills. Never felt like just a job always felt like a family from all the employees.
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Nice Place
Instructional Designer (Current Employee), Chicago, ILDecember 14, 2014
Management is laidback. Coworkers are very helpful. Nice place to work. Best part of the job is being virtual. Worst part of the job is being virtual. There are strict deadlines. Thank you.
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Stressful environment with high energy students
Instructor, Vocational Training (Former Employee), Chesapeake, VADecember 4, 2014
Pros: free reign on developing style of teaching.
Cons: being paid for 6 hours per day and frequently being required to work additional hours without pay.
Arrive at 8 a.m. and classes begin at 8:30 concluding at 12:30. Course work with a change of courses every 6 weeks. The most enjoyable part of this position were the students and the ability to touch lives and careers. The most difficult part of this position was the limits placed on growth and promotion within the company.
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Productive
Military Financial Aid Officer (Former Employee), Fort Lauderdale, FLDecember 1, 2014
Pros: management, great job experience, challenging opportunites
Cons: no advancement available, prefers quantity over quality
A typical work day would include receiving a list of students to packaging, correct over awards/under awards,balance the account or credit balances. Most of the time your on a special project if your one of the top employees.Working at Kaplan was a great experience I learned a lot about Financial Aid and how Military benefits work. Management was okay, as usual if you don't do your work and messing around then they will be on your back. Management understands that life happens and are willing to a certain extent work with you. there is no advancement opportunity, they prefer quantity over quality. I didn't find the job hard, there were challenging moments but nothing too hard to overcome. The most enjoyable part was helping students, and becoming a family with employees.
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Challenging Environment with Hidden Rewards
Instructor/EHS Coordinator (Former Employee), Hammond, INDecember 1, 2014
Pros: help to change lives by giving them a career.
Cons: split shifts
My day was spent with adults looking to change their career path. I was their to educate, mentor, guide and excite them in to the field of massage therapy. I worked as part of a 4 person team and brought my knowledge and experience in guiding the students. Challenges were keeping the students engaged, some had barely finished high school, and excited to finish the program. I was able to improve my public speaking skills and lesson facilitation.
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It was ok to work there
Admissions Advisor (Former Employee), columbia, mdNovember 25, 2014
School went through so many lay offs due to low enrollments. Not a big dog in the educational industry any more
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great place to work
Admission Advisor (Former Employee), Fort Lauderdale, FLNovember 25, 2014
Pros: healthcare, pay
Cons: ?
there is a lot of pressure but overall its a very rewarding place to work. You will be in a position to change peoples life through education
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Hectic at times
Academic Advisor (Former Employee), Chicago, ILNovember 21, 2014
Pros: co workers, team environment
Cons: for profit, some students can be taken advatage of because the admissions team is all about numbers.
It's a call center environment. The calls can be continious but there are some times when there is a break between calls. Daily, the advisor has a cohort of students to register for class, ensure the studnets are in good academic standing, and track attendance.

The people that work at Kaplan are amazing. It is a great environment and supportive. Kaplan also has social events that allow the employees to mingle and get to know one another.

The most difficult part of the job is dealing with upset students and/or students who don't understand the policies and procedures.

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About Kaplan

Kaplan will put you to the test. The Washington Post subsidiary is perhaps best known for its test-preparation publications, which – Read more