Kaplan Employer Reviews

A typical day involved managing staff and teachers, teacher roster, monitor classes, overlooking condition of classes and center, customer service, hiring and training, accounting, marketing, sales, inventory and sourcing suppliers.
My job involved managing and coaching my staff and teachers to help improve performance and help them use their strong – more... skills. Helped motivate students and coach them on dealing with stress. Trained teacher on handling touch situations in classes. – less

A friendly and enjoyable workplace. I enjoyed working and going to school at Kaplan, they provided more then just learning skills but work skills helping me develop good professional skills.

I did a lot of clerical work with this job. Filing, computer work, inventory; just to name a few things.

I learned patience with co-workers.

Management was great and really appreciative of all my hard work.

Some co-workers were better than others- One co-worker always did my job because she started earlier than me and seemed to want to impress our – more... boss. I got a little frustrated but learned to work around her.

Hardest part of this job was the unending alphabetizing of files.

The most enjoyable part was the laid back environment and all the support while attending school there. – less

The job isn't too challenging. Usually you help organize the library or answer calls at the front desk, or sometimes create some of the student boards around campus. You learn how to manage your time while effectively handling all job duties and maintaining a happy and positive demeanor. The other student workers are usually really nice and helpful. – more... The hardest part of the job is learning to appropriately deal with difficult people. I loved the pay and the fact that I had work right after class without having to drive anywhere. – less

My current and previous positions held have aided to my strong multi-tasking, communication and problem-solving skills. I have an immense amount of experience in recruiting and staffing, retention, coordinating department activities and auditing and maintaining confidential employee personnel and academic files. I have successfully developed, implemented, – more... and presented new student orientations and academic workshops to assist students in reaching their overall goals of graduation. I am able to utilize Microsoft Office applications proficiently as well as provide strategic management expertise to assist in reaching the company’s goals. As a Student Service Advisor, I have extensive knowledge and experience in bringing together an array of processes in order to evaluate, plan, organize and implement options and services to meet the needs of a very diverse group of individuals. I am responsible for counseling students with their academic and personal matters in order to advise them in the best solutions to lead to their success. – less

Worked heavily with Active Directory. The majority of the day was spent provisioning requests for account and mailbox creation (MS Exchange) requests for company submitted via a ticketing system CMS. Other duties included creating security groups and provisioning VPN access as well as creating conference bridges upon authorized request. The toughest – more... part of this job was coming up with solutions to unique situations that required keeping to protocols while trying to implement a solution. – less

On a typical day I open up the building greeting staff and students. I prepare reports and out going mail. I answer the phones and direct calls through out the day. I collect payments, verify the deposits and respond to emails. I am also responsible for all inspections (Fire, Alarms, etc) and compliance / audits with the state and corporate office. – more... I also order all supplies and plan all events. – less

I completely enjoyed working with various dental professionals who have helped me round out my college experience

Loved working with the students to see their light bulbs go off when they grasped a concept. Would still be working there had I not moved back to TN.

I was a part time instructor and had no employee benefits or other amenities. My co-workers were great. I learned that I could help students. I developed my organizational skills. I taught four hour classes each day. I prepared my lesson plans and helped plan the curriculum for the classes.

Details of the position were to maintain campus safety for staff and students. Monitor parking lots to reduce vehicle theft, vandalization, and break-ins. Assist staff with misc. activities as needed. Remove loiterers from the property.

Sales sales sales calls calls calls number game. You have to have a hustler mind frame to work there. Best part was the money....the worst everything else. Go to Lamar University NOT Kaplan.

You do not need to know about my day due to the fact management drove us crazy. Each. AND. EVERY. DAY.
Favoritism plays a big part in advancement as well as daily operations.
No advancement.
Workload increases pay stays the same.
No heeding to regulations either in Admissions or Financial Aid.
Two offices are a complete joke Orlando and Chicago.
No – more... heed for HR regulations.
Bully pulpit when it comes to deciding breaks and lunches.
Too many friends of friends get in knowing nothing and get ahead.
Work there if you want to be stressed out and get sick every other week. – less

Served as a liaison to 250-350 student to assist in achieving their educational goals.

Daily Reporting to Student Accounts Manager & Director
Responsible for Student Accounts Floor (50+ SAR’s)
Resolving all complaints via email, inbound & outbound calls in timely manner
Assisting SAR’s with questions & concerns for retaining students
Monitoring of collections and aging for active and drop past due balances
Provide successful resolution – more... of student complaints and escalations
Resolve delinquent accounts with collections payments and providing receipts
Mail, Email or Fax invoice to student when necessary
Communicating with internal departments to get students accounts resolved
Maximize cash flow and collections for team & department
Management of time in and out of personal team and staff.
General Customer Service, Collections, Data entry skills used daily
Training all new SAR presented to the department
Completed emerging managers program and received certificate 08/2008 – less

Layoffs for no reason. Management operates with no knowledge of basic activities or regulations, no people or Hr skills. The Upper management is worried about profit only, and with double your work load to add to problems already existent. Half of the people in ALL of the departments have no idea what are the federal regulations regarding registration, – more... funding, or recruitment. The low moral on the bottom tier of the hierarchy is solved with poorly printed award certificates, potlucks (furnished by the employees), or cheaply funded and unhealthy lunches. Work duties are assigned to low tier employees that should be done by management. Hardest part is the high school type atmosphere and watching the incompetent get promoted, and the ones who know about regulations, the internal systems, etc get pushed out on a daily basis. – less

I enjoyed working with the students here.
The management provided enough support and provided enough "latitude" for me to work with students and to excell at my job.
I really enjoyed my co-workers.
The hardest part of the job has come with organizational restructuring reducing the need for adjunct faculty.

Wonderful education benefit program. Opportunity for growth and enjoyable working conditions.

Great place to work, honest and passionate about post secondary education. Ethical company with both the best interest of the student and employee in mind.

This is where I attended school. I enjoyed going to school here I don't have any cons just grateful for all I learned.