Kaba Ilco Employee Reviews

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Good company
Tech Support Manager (Current Employee) –  Montréal, QC5 June 2017
Good company
Not allot of advancement
and not allot of advancement
People are friendly
Interacting with customers is what made me stay
Allot of call per day barely time to catch your breath
Pros
Great support
Cons
3 Shifts
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About the company and work
Warehouse Clerk (Former Employee) –  Montréal, QC14 November 2016
This company was so so----nothing to said just a job,that's all.
The things were your working hard ,but you didn't got pay that much and your job not stable too.
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Excellent company
Webmaster (Former Employee) –  Montréal, QC10 May 2016
Excellent place to work, great managers, great atmosphere to work.
Very stable employment possibility and company is well managed...very organized! I learned alot about organization here. I would go back to Kaba any time!
Pros
very well organized company
Cons
salary
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Interesting place to work
Technical Support Coaching Leader (Former Employee) –  Montréal, QC25 November 2015
Is an interested place to work as you learn how does the equipment and systems of an entire hotel is build, design and function, the bad part is the managing of the department is unfair and have no manager skills at all
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Belle expérience
Dessinatrice intermédiaire (Former Employee) –  Montréal, QC10 June 2015
horaire flexible,
avancements,
bon salaire,
belle gang
bien structuré
bonus annuel
Party de Noel et party d'été
Appris Pro/E
Pros
avancements
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a typical day at work
Technical Support and Post Sales Support agent (Former Employee) –  Montréal, QC8 June 2015
I was be part of a team that was the first line contact between Kaba and Kaba's customer, where technical support was concerned. The customer could be calling with issues concerning the Kaba product, the installation of the product, or how to operate the product. In any case, I would be their contact for resolution. I would be responsible for helping the the caller within an acceptable call time, I would be responsible for documenting the call, and I would be responsible to ensure the call was resolved or, at least, an acceptable resolution was in progress. Aside from this main part of my position, I was also expected to confer with engineering whenever we discovered issues with any of our products, modify any in-office protocol in order to stream line our processes, create new documentation/hard copy whenever we modified any existing protocols or processes, and, lastly, once every three weeks I would be responsible for bringing my work home with me and providing 24 hour tech support during the weekend.
Pros
benefits, yearly bonuses, nice people
Cons
bringing work home on the weekend
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Personnel courtois et environnement agréable
Commis à la production (Former Employee) –  Montréal, QC6 February 2013
Multinationale offrant des opportunités de développement pour des personnes pouvant relever de nouveaux défis.
Pros
possibilité de formation continue en entreprise
Cons
pas d'avantages en nature
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Overall rating

3.4
Based on 29 reviews
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
2.9
Job Security/Advancement
3.1
Management
3.1
Culture
3.0

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