Pros: Friendly co workers, reasonable hours
Cons: Physically tiring, lacks in training.
I'm still working here and am three months into the job. The training here is very subpar; after one day of cleaning the store, you're practically left to fend for yourself. I had few problems with this, though, since my coworkers are all very friendly, which is why I say that your experience depends on who you're working with. The staff at my store are all willing to help, though sometimes its hard when it gets busy. I'm very thankful for this, because I sincerely recommend you don't apply if the location you're applying to has less attentive workers.
Like I said, I'm three months into the job, but I still have no clue what I'm talking about sometimes. There have been multiple occasions where I ask a question and something else comes up before it gets answered, and I never get taught on the topic. My section includes bedding and furniture, but the only training I received in either area was a one-time walk around in bedding. I was recently trained in till, which was interrupted half way through to put stock away, and I was put on till the next night with only the knowledge of how to do basic card and cash transactions, no idea how to do returns, look up items, print a price check, or even the basic duties a till person should do, like counting till and related paperwork at the end of the night. Warehouse workers do most of the heavy lifting, but some days Warehouse workers have to take a day off or just aren't booked. I was put in the awkward position one day of having to explain that no one else was available to ask and I had no idea what the standard operation of pick – more... up was regarding paperwork. Afterward, I was promised to be taught the operation, as all employees should know, but I still don't. Thankfully, like I said, I had very few issues other than one time occurrences as long as someone is available to help.
Some days are physically exhausting, and some work is fairly dangerous. Ladders are very much involved in the way we work. Sometimes we have to get very heavy things from way up, for example, I once took heavy wood and leather ottomans off the third shelf with an unsteady ladder. The heaviest stuff is usually left to the warehouse guys, but sometimes it's just you. Sales associates also have to put away all the stock. There is no other shift to do it overnight, so on trailer days and often the two days after, its overwhelmingly crowded with boxes on the floor. I usually spend every trailer day completely on the ladder, hiding extra stock, as we always seem to get things that we already have too much of.
Thankfully, the store employees and management are all very understanding, and because of them I truly enjoy spending time at work, working with them and talking to them on slow days. But, if you have trouble with physical labour, trouble talking to people, don't think the employees at your location are as accepting, don't want to work on till (everyone has to,) or have trouble with troubleshooting on where to get information, I wouldn't recommend applying here. – less