Team lead, Winnipeg, MB - October 29, 2015
I worked for JW research in a team lead position for several months. I liked it at first but it's a 6 day a week commitment and even then I didn't always get a day off. $12 an hour is ok but it's hard to reach the bonus when they promise you a $16 an hour job. You also run on Vancouver time and need to be available pretty much 24/7 for managers or other reps to call you even outside of working hours. I was expected to drive other reps with no gas money given and no reimbursement as that's only for management and I was basically a taxi when they needed a car pool out of town 1 hour each way. Most people see you as the annoying credit card person and are rude so it's hard to stay positive. Management needs to be improved in Vancouver, they are very condescending and run useless conference calls then complain that we are taking away from time on the floor. My phone bill was through the roof calling into the conference line and taking long distance calls that only get paid for if you're management. Overall this is the most annoying sales job I've had, most people don't want another credit card and tell you you're annoying. The managers work from home and don't care about employees and never work the long hours or weekends. It's hard to move up and takes a very long time but they promise you a short time. I made some good friends but they usually hire immigrants and people who barely speak English because it's the only job they can get and they always need people because everyone hates it after a while and they quit. Really high turnover and very little support from managers and district managers. They will hold your pay for any reason and take forever to give back expenses, no actual office just set up at Canadian tires or sobeys. Lots of time on your feet and just not worth the money, any serving job will make you triple this much in half the time and is more fun. People treat it so seriously at head office but it's just selling credit cards! McDonald's at least offers benefits and better wage!