Saleman (Former Employee), Edmonton, AB – September 10, 2014
Pros: tons of incentives, friendly work environment
Cons: long hours, 100% commision, door to door sales
The job is 100% commission and consists of knocking on doors trying to make people combine their electricity/gas bills. There is potential to make a killing in this job if you can sell but to me I found it very discouraging having 100 people say no and most of the time be quite rude. Also I do not want to be knocking on doors when it's -40 outside.
6 figures if you are at the executive sales level. Just graduated from college? You'll be lucky to be able to pay your rent.
Job Work/Life Balance
Easy going environment
Customer Service Representative (Current Employee), Mississauga, ON – November 12, 2012
Pros: 100% benefits
Cons: working hours
A typical day at Just Energy is to put my head set on, log in and take calls. There are always new rules,procedures, information on energy, rates and different situations with customers that keeps me learning on a regular basis. The management at Just Energy is very professional and most Managers are approachable. I have gained many friends of different – more... cultures at Just Energy and enjoy working in that type of environment. The hardest part of my job is reading scripts repeatedly one after the other because it is very repetitive. The most enjoyable part of my job is helping customers who need further information to understand their program and it`s benefits. – less
Most of the people are friendly and helpful and their outings are enjoyable.
Registration Agent (Current Employee), 245 Fairview Mall Drive, North York – September 11, 2012
Pros: the commissions were abundant if you found the clientele.
Cons: long hours, no pay or incentive other than strictly commission pay.
I would door knock businesses and speak to them about their hydro and gas consumption. The objective was to move a business from Residential Billing to Business Billing inorder to gain more market share and offer a lower price. I learned a great deal about how hydro is charged, monitored, what to look for and how to switch clients over. Also learned – more... how nasty people can be and that it is a very tough market and lot of people just want to complain. The management were always very helpful, cooperative and encouraging and the co-workers were the same, for the most part. The hardest part was the rejection and constant chasing clients down, not literally, and finding an area that hasn't been saturated. I enjoyed meeting people everyday and working along side with some wonderful people. – less
Productive and fun workplace with some incentives.
Collections/ Retention Specialist (Former Employee), Mississauga, ON – July 26, 2012
Pros: i made a lot of commission every day.
Cons: very longhours
A typical day @ work was very busy all the time, I was always learning new rates for diferent areas, no problems with management, I never had any problems with my co-workers, the hardest part of the job sometimes some customers were a bit dificult, the most enjoyable part of the job was I made a lot of commission every day.
Customer Service Representative (Former Employee), Mississauga – July 23, 2012
Cons: management and work ethics
The worst company I have EVER worked for!
I have never had any career goal discussion as to where and how I can grow within the company. Managers never discuss the positive things you have done, they only discuss the negative and work against you.
CSR (Former Employee), Mississauga – February 13, 2012
Pros: benefits, steady employment for those who like csr work, easy access location
Cons: factory like setting, poor lighting for eyes, found air quality poor
work is reviewed and scored daily as a CSR. Little tolerance for those who do not adapt quickly. Office space is nice at front entrance however call centre is located in back in a factory like setting of an industrial unit.
Independent Contractor (Former Employee), North Randall, OH – September 9, 2014
Cons: lunch was not free
A typical day at work is some what stressful . I say this because you never know who you may come across when going door to door . You can have a day where you run into a lot of nice and understanding people and there are days where you may run into not so understanding people . The key is to stay positive . I learned how to talk with many kinds of – more... people . I learned how to control my temper . For example , if i go to a door and the person home is rude and impolite , I learned to let things go and move on with my day . The Management was excellent , very helpful and caring ! My co-workers were determined and focused. The hardest part of the job was to keeping a positive attitude even when things weren't going good. The most enjoyable part of the job was the fact that I was a independent contractor and i could choose my own hours. – less
sales (Current Employee), michigan – September 5, 2014
Cons: waste of time
this job is a waste of time, they dont give you proper training and they dont care about you. i had worked two weeks already an they told me im going to get paid $ 300 for it .......so far i havent received a single penny into my account..........this is a scam company
Pros: publicly traded company with great benefits.
Cons: just energy purchased fulcrum power and i was let go after 6 months
I was only with Just Energy for six months do to an merger/acquisition. Do not know very much about them as our company Fulcrum Power (Fulcrum Retail, Amigo Energy, Tara Energy) operated on its own for the six months I was with Just Energy. I was with Tara Energy for 9 years and 3 months.
Customer service representative (Former Employee), Southfield, MI – July 30, 2014
Pros: great pay
Cons: long hours, deceitful
I was called by a receptionist there saying my resume looked great and would I like to schedule an interview. I was told the job would be for a "customer relations rep" paying $15 an hour, weekly pay, no cold calling, no quota to meet. I would basically be answering questions from customers inquiring about service and or their bill. Traing provide... – more... Sounds perfect right? I showed up at the interview overly excited and nervous but that quickly ended. They held a group in a room and passed out paper applications. Then a young man walked in and gave information about the company then talked his life story and about how he moved up in the company. Then the one on one interviews went quick when people realized this was a recruiting session for door to door "bill checkers". They work Mondays through Saturdays 9a - 930p. All freakinh day! I was selected but chose not to solicit anyones services. – less