Customer Service Representative (Former Employee), Mississauga, ON – February 13, 2013
Pros: extra hours with high salary
Cons: day shifts
Great opportunity to improve quality of work. Friendly and homely environment to work which enabled to resolve customer queries efficiently. Irate customers were brought back to calm situation by empathizing and being with them. Provided best time to complete all the telephone doctor online courses which enhanced the efficiency and confident level to – more... move further in customer service. – less
6 figures if you are at the executive sales level. Just graduated from college? You'll be lucky to be able to pay your rent.
Job Work/Life Balance
Easy going environment
Customer Service Representative (Current Employee), Mississauga, ON – November 12, 2012
Pros: 100% benefits
Cons: working hours
A typical day at Just Energy is to put my head set on, log in and take calls. There are always new rules,procedures, information on energy, rates and different situations with customers that keeps me learning on a regular basis. The management at Just Energy is very professional and most Managers are approachable. I have gained many friends of different – more... cultures at Just Energy and enjoy working in that type of environment. The hardest part of my job is reading scripts repeatedly one after the other because it is very repetitive. The most enjoyable part of my job is helping customers who need further information to understand their program and it`s benefits. – less
Most of the people are friendly and helpful and their outings are enjoyable.
Registration Agent (Current Employee), 245 Fairview Mall Drive, North York – September 11, 2012
Pros: the commissions were abundant if you found the clientele.
Cons: long hours, no pay or incentive other than strictly commission pay.
I would door knock businesses and speak to them about their hydro and gas consumption. The objective was to move a business from Residential Billing to Business Billing inorder to gain more market share and offer a lower price. I learned a great deal about how hydro is charged, monitored, what to look for and how to switch clients over. Also learned – more... how nasty people can be and that it is a very tough market and lot of people just want to complain. The management were always very helpful, cooperative and encouraging and the co-workers were the same, for the most part. The hardest part was the rejection and constant chasing clients down, not literally, and finding an area that hasn't been saturated. I enjoyed meeting people everyday and working along side with some wonderful people. – less
Productive and fun workplace with some incentives.
Collections/ Retention Specialist (Former Employee), Mississauga, ON – July 26, 2012
Pros: i made a lot of commission every day.
Cons: very longhours
A typical day @ work was very busy all the time, I was always learning new rates for diferent areas, no problems with management, I never had any problems with my co-workers, the hardest part of the job sometimes some customers were a bit dificult, the most enjoyable part of the job was I made a lot of commission every day.
Customer Service Representative (Former Employee), Mississauga – July 23, 2012
Cons: management and work ethics
The worst company I have EVER worked for!
I have never had any career goal discussion as to where and how I can grow within the company. Managers never discuss the positive things you have done, they only discuss the negative and work against you.
CSR (Former Employee), Mississauga – February 13, 2012
Pros: benefits, steady employment for those who like csr work, easy access location
Cons: factory like setting, poor lighting for eyes, found air quality poor
work is reviewed and scored daily as a CSR. Little tolerance for those who do not adapt quickly. Office space is nice at front entrance however call centre is located in back in a factory like setting of an industrial unit.
Sales Associate (Former Employee), Irving, TX – December 17, 2014
This was the most fun amazing job that I had. Who wouldnt want to make money but also enjoy the company of they co workers and the beautiful out doors while getting your daily exercise at the same time. You also meet new friendly amazing people and if your doing your job and nice enough they just might offer you something cold to drink.
Independent Contractor (Direct Sales) (Former Employee), chelsea mas – December 10, 2014
Cons: bad ethics
morning meeting everyday for at least and hour or more knocking peoples doors for 12 hours a day
i personally hated they job they sell you on a dream just to hire you at no point and time during the interview or training do they tell you that you will be knocking doors until your practically at someones door
Business Retention Specialist (Former Employee), Houston, TX – December 3, 2014
Pros: cohesive team members, regular business hours and days
Cons: healthcare, holiday schedule
There was always work to be done and fires to put out. The job in itself was fun. Management did not encourage growth or promotion. Our team was very cohesive and was on point on meeting the sales and production company goals. The hardest part was just on the vision the company had overall. Most enjoyable was having rapport with the customers and making – more... sure all their needs were met. – less