Sales Representative (Former Employee) – Edmonton, AB – 27 April 2016
A typical day would begin with a meeting then an encouraging speech and cheer. I learned some very crucial customer service skills . My co-workers were very well spoken individuals. The hardest part was trying to sell the contracts to the communities who might've needed them while the most enjoyable part of the job was the entertaining car rides.
Enjoyed the people and management that I worked with. Made long life friends at Just Energy
Bilingual Retention Specialist (Former Employee) – Mississauga, ON – 3 March 2016
I took calls for Electricity and Natural Gas for The U.S East, and Canadian Region. Management at Just Energy changed over the years and all remained on the same page their representative. The hardest thing I would say is dealing with irate customers. I enjoyed when I was able to help customers understand their bills and how to be able to reduce them.
Independant Contractor (Former Employee) – Edmonton, AB – 3 March 2016
Just Energy is a great place to work. My co-workers and Boss are great people and the work environment is very supportive and uplifting. The only issue I had with Just Energy was the hours 1030am to 930pm pretty much 7 days a week.
Orientation Training, Cold Calls, Followups, Previous and new customers. Sell and write up contracts same day. Door to Door, Call by phone, and personal face to face appointments. Track and record appointments from an organized list from a reliable directory.
How to defuse and/or adapt to the customer's needs. Body language and build rapport.
Assistant Crew chief. Helped to build up confidence with new recruits. Always had great rapport with my co-workers.
The hardest part of my last job was to show humility to those who were not able to achieve my goals of being number one in the office for top sales.
Building rapport and developing relationships were genuine to me. Making the sale and maintaining the customer gave me a great feeling of accomplishment.
Harder you worked the more you received.
Became a bit of a workaholic. But I managed to pace myself.
Always-changing outdoor job where everyday is a different area with different potential clients and different challengs
sales representative (Current Employee) – Toronto, ON – 1 December 2015
Ever changing workplace with a different area everyday in and around Toronto and also road trips across the province. Great managerial support and great team atmosphere where group success is a collective priority. Life-changing skills are taught such as self-confidence, interpersonal communication, and statistical application.
Business Systems Support Specialist/Analyst (Former Employee) – Mississauga, ON – 19 November 2015
I'm unsure of the culture that exists today, but working for JE was FUN. Yes, I said fun. There were hard times, just like anywhere else you can work, but JE provided a culture of support and community within the company that I have not experienced working anywhere else. It was a great place to develop as a person, and not just as a professional.
Productivity and fun work place with foss ball table
Customer Service Representative (Current Employee) – Mississauga, ON – 4 August 2015
A typical day at work consist of talking inbound calls assisting customers with bill issues, general inquires, payments, providing knowledge with products, etc,. Each customer is a brand new call which must be provided with excellent customer service experience. Must meet expect targets. From this job learned different programs such as Sigma, ERCOT, and CRM. Daily using MS Office. Learned as also how to manage time within calls while visually auditing, notation, and minimal dead air in calls. There is supportive management team there to assist in every need or find a way to assist in their best potential. The environment in the workplace is friendly, outgoing, and family.
Vacation provided after 3 month probation completed. Full benefits.
Just Energy serves more than 1.8 million customers across North America. In more than 17 years, Just Energy has established itself as one of the top natural gas and electricity providers in the U.S. and Canada.Just Energy is committed to offering green energy options to residential and commercial customers alike. its was a great working experience for me.
Energy Consultant (Current Employee) – Mississauga – 9 July 2015
It is a productive company selling the best Volume products. A typical day at work is continuous process improvment learning and resolving customer issues from billing to account management to retrofitting products to meet customer needs. Learning Business Negotiation and business acumen. Find the positive niche in a negative environment. Learned what's like to be politically correct from Management. How to be a team player in a self centered environment To balance stress and enjoy work When you resolved a customer issue and offered them Peace of Mind and value for their business.