Sales Associate
True Religion Brand Jeans(Metrotown) - Burnaby, BC

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Responsible for maintaining outstanding customer, service as per Company standards, generating sales, merchandising, and safeguarding company assets.


Education and Certifications

  • High School Diploma
  • Must be over 18 years of age

Experience and Skills

  • Minimum of 6 months of retail sales experience
  • Ability to communicate with associates and customers
  • Ability to read, count, and write to accurately complete all documentation
  • Ability to operate all equipment necessary to perform the job


  • Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Maintain an awareness of all promotions and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Aid customers in locating merchandise.
  • Communicate customer requests to management.
  • Assist in completing price changes within the department.
  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.
  • Reconcile daily sales and prepare deposits and end of day reports for management.
  • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise.
  • Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom.
  • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.
  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.
  • Answer all incoming calls with a professional greeting
  • Accurately execute any merchandise returns as directed
  • Actively execute the daily goals and priorities assigned by Store Manager.
  • Maintain stockroom merchandise organization and cleanliness.
  • Any other tasks as assigned by any manager.