Field Service Technician - Edmonton
Joy Global - Edmonton, AB

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Joy Global brings advanced equipment, systems and direct services to the global mining industry. With its focus solely on mining, Joy Global designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Joy Global’s support people, and through its services located close to the mines. Joy Global's products and related services are used extensively for the mining of coal, copper, iron, gold and other mineral resources and the company employs 14,000 people worldwide.
Joy Global is continuously working to make mining operations safer and more productive. With Joy Global’s innovative equipment and life-cycle services, mine operators are able to consistently achieve the lowest cost per unit of production
over the life of the equipment.
Responsibilities
In this position, you will apply your electrical skills to service, troubleshoot and repair shovels and alliance equipment in open pit mining and/or underground mining environments. Your role will provide support for PLC and DDC upgrades and programming perform maintenance and preventative maintenance and lend technical support to mine operations as required.
Qualifications

  • Must be qualified Journeyman—dual ticket preferred
  • Experience in the repair and maintenance of mining equipment including Joy Global products (P&H, LeTourneau)
  • Superior customer service skills and communication skills
  • Solid track record in dealing with customers in a technical role
  • Knowledge and experience working with Microsoft Office (Word, Excel, Project)
  • You will possess proven experience working on project upgrades and new machine commissioning as well as troubleshooting mining shovels, draglines or drills while working in an outdoor and/or underground environment plus demonstrated electrical proficiency on high voltage electrical equipment
  • Ability to work in an outdoor environment for extended periods of time
  • Basic hydraulic and mechanical knowledge applied to a broad range of related equipment and a solid commitment to safety and accuracy also required

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About this company
Joy Global Inc. (Joy) is a manufacturer and servicer of mining equipment for the extraction of coal and other minerals and ores. The Company...