Joy Global brings advanced equipment, systems and direct services to the global mining industry. With its focus solely on mining, Joy Global designs, manufactures, distributes and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Joy Global’s support people, and through its services located close to the mines.
Joy Global is continuously working to make mining operations safer and more productive. With Joy Global’s innovative equipment and life-cycle services, mine operators are able to consistently achieve the lowest cost per unit of production over the life of the equipment. Please visit our website for more information.
Joy Global Inc. offers excellent benefits, a continual focus on training and development and a financially sound company in a growing industry. We are currently looking to add a Technical Service Representative to our Labrador City location.
In this position, you will apply your electrical and mechanical heavy equipment skills to service, troubleshoot and repair shovels and alliance equipment in open pit mining and/or underground mining environments.
Your role will provide support for PLC and DDC upgrades and programming perform maintenance and preventative maintenance and lend technical support to mine operations as required.
Trouble shooting equipment and perform equipment audits
Training mechanics, electricians and operators
Aid and assist in CTS entry and inventory planning
LCM support and initiatives
Interface with customers; product and sales support
Must be qualified Journeyman
Experience in the repair and maintenance of mining equipment.
Superior customer service skills and communication skills
Solid track record in dealing with customers in a technical role
Knowledge and experience working with Microsoft Office (Word, Excel, Project)
You will possess proven experience troubleshooting mining shovels, draglines or drills while working in an outdoor and/or underground environment plus demonstrated electrical proficiency on high voltage electrical equipment.
Basic hydraulic and mechanical knowledge applied to a broad range of related equipment and a solid commitment to safety and accuracy also required.
*Shift is typically 21 on 6 off
Joy Global Inc. offers an excellent benefit package.