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Journeys
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255 reviews

Journeys Employer Reviews

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great way to meet new people
Key Holder (Current Employee), Windsor, ONMay 25, 2014
I enjoy working in the customer service field for the reason that I meet new people every day
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Productive workplace, friendly co-workers, friendly customers
Sales Associate (Current Employee), DartmouthApril 28, 2014
Pros: great team to work with
Cons: not enough hours available
Journey's is a place where everyone can be their own person, let your personality shine while helping others find their perfect fit. It is simply a place where customers become your friends, we get to know our customers on a personal level to create an unforgettable experience. A typical day of work consists of helping customers find the perfect shoe – more... they've been looking for, running drag, shifting stock in the back room and filling display shoes. Our management is great, they take the time to make sure their part-timers are feeling comfortable with the work environment, they are open to suggestions and improvements and are easy to approach with any issue. The most enjoyable part of the job is working with each customer and getting to know each one of them. I get to meet so many great and friendly people everyday, and because I meet new people every time at work, I continuously learn new ways to interact with people. The hardest part of the job is stock shifting, it is physically demanding as I move stacks of heavy boxes up and down ladders for hours. However that being said, I still enjoy every aspect of my job. I'm always learning and that's the most rewarding thing to me about my job. – less
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Positive work environment, Great culture
Sales Associate (Former Employee), London, ONSeptember 25, 2013
Pros: everything
Cons: nothing really
Typical day at work would have been coffee at the start, any stock need organizing, do that. Didn't learn much,retail isn't very hard. management was good, co-workers were nice and friendly, hardest part of the job, and this is nit picking, was when my hands would get super dry from handle cardboard from new stock. it was all pretty enjoyable
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Fun, out going work place!
Manager (Former Employee), Newmarket, ONJune 9, 2013
Pros: monthly bonus
Cons: low pay/long hours
Journeys is a great company when it comes to keeping managers and staff motivated with fun challenges and out door activities, that involves everyone.
They are a very diverse company and are willing to give everyone a chance.
The over all mission and goals of the company are great if i was to say anything they should change would be the salary/benefits.
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Great People To Work With
Sales Associate (Former Employee), Scarborough, ONMay 22, 2013
Pros: co-workers
My co-workers, and communicating with customers were the only exciting part about working for this company. Though my manager was excellent and treated us with respect the polices of the company itself are flawed.
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I really enjoy working there.
Stock Manager (Current Employee), Windsor, ONFebruary 25, 2013
Pros: the staff are great
Cons: not enough hours
Typically I receive and shelve stock on a weekly basis. I learned how to work the sku system and how to work really fast because we get a lot of stock. The hardest part would definitely be that it's very physically demanding, but I don't mind. My co-workers and management are absolutely amazing; great people. My favorite part is that it's all run by – more... young people! – less
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Great workplace and team, always on our toes
Co-Manager of Mapleview Mall location (Current Employee), Burlington, ONJanuary 16, 2013
Pros: discount on shoes, meeting new people
Cons: working in the mall
We have a great team at Journeys. I think in a workplace that is very important. I enjoy leading my team, and helping them with different Sales Marketing strategies that will help us improve. The key thing about success in my mind, is strong management. With strong management, it pushes the team to be the best they can be, and we all want to work harder. – more... Journeys is a positive environment. I enjoy dealing with customers, and meeting new people everyday. Some customers can be tricky, but those are my favourite ones. I like a challenge, and pushing myself to achieve goals in my day to day life. – less
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Fun place to work
Sales Associate (Former Employee), Merrillville, INAugust 21, 2014
A day at Journeys was either really busy or really empty. I learned a lot about the requirement of hours I'd need to afford living and also better gained my people skills. The co-workers were fairly younger than myself, but all in all I solely paid focus to my job and got along with everyone granted the generational barrier. The best part of the job – more... was having a client enter our store without a clue of what he/she needed and going above and beyond to not only get them exactly what they needed, but also brighten their day in the process. The self-satisfaction in that is fantastic. The hardest part was gaining the right number of hours and pay to suffice my independent living expenses. Overall, I really enjoyed all I'd learned from Journeys even though I was only there a short while. – less
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Fun team
Co-Manager (Former Employee), MichiganAugust 13, 2014
The company itself had many flaws in their ideas and execution, but the employees and staff were among the best I've worked with.
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fun work enviroment
Co- Manager (Former Employee), baton rougeAugust 11, 2014
Pros: employee discount
Cons: gotta have good working shoes
good job if you are a people person and love fashion, good team work and enviroment
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productive, fun place to work in
Data Entry (Former Employee), Dallas, TXAugust 8, 2014
Pros: fun enviornment, meet new people everyday
Go to work with a positive attitude because you know you're in a good enviornment, Co-workers are great, management is great. The job is easy. I the part I enjoyed the most was everytime I made a sale.
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nice first start to retail
Sales associate (Former Employee), South Attleboro, MAAugust 4, 2014
This job was a simple retail job that I did enjoy for the short period of time that I was there I had to organize and sell shoes which was a nice change. I enjoyed the staff they were very down to earth id say the hardest part of the job was getting critiqued for people not wanting to purchase anything that day.
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Sale focus and lack of employee needs and no advancement opportunities
Store Sales Manager (Former Employee), Union Gap, WAAugust 1, 2014
Pros: some benefits for full time employees
Cons: little to no breaks, no gratitude, no respect, no company advancement
A typical day at work required all efforts to complete all tasks and no extra compensation or respect from above management. I learned how to appreciate myself over a company who did not respect their employees; however I did slightly learn the basics of running a store but with little to no help from management above. My co-workers were just fine as – more... I hired and trained them. The hardest part of the job was prioritizing as the management put emphasis on everything and were upset when somethings were not finished over other things and did not pay gratitude or respects. The most enjoyable part was helping customers and maintaining the inventory. – less
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Fun , fast paced environment !
Store Manager (Current Employee), Chesapeake, VAJuly 31, 2014
This is a company that promotes from within based on performance and has a culture that shows it cares for its people. The standards are easily achieved if you TRY! Accountability is high and so are expectations.The selling is one of the best parts of the job. You get to meet new people every day and interact with them. The selling isn't pushy or forceful. – more... It's designed to offer the customers options to ensure they leave with everything needed even if they didn't think of it beforehand.

Working for Journeys has given me much more than I could ever ask for . I have acquired management skills that even I am surprised by , at times ! I love my team and I couldn't ask for a better District Manager .

As a retail Manager I am responsible for the day-to-day running of my store. The aim of any retail manager is to maximise profit while minimising costs. I ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.

The hardest part of the job is the work hours . I work 60 hours a week and have little time with my family.

The most enjoyable part of my job is my customer base. I love making people smile ! When a customer comes back to me for help , I feel even more motivated than before ! I also love allowing my part timers to have an enjoyable time at work! I believe that a positive work environment can also bring a more positive outlook on other aspects in life ! – less
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Fun environment
Sales Associate/Stock (Former Employee), Chattanooga, TNJuly 30, 2014
Pros: fun, down to earth, commision
Cons: scheduling
a typical day at journeys includes restocking the sales floor, cleaning the floor for opening and closing. I learned better customer service and also restocking inventory.
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An amazing and very rewarding company
Manager (Former Employee), San Francisco, CAJuly 22, 2014
Pros: freedom to be yourself, outstanding employees at every location
Cons: under paid
This company taught me how to be the person I am. They gave me all the tools and opportunities to become a successful individual. I would not trade my experience with Journeys for anything.
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Possibly my favorite job I've had.
STORE MANAGER (Former Employee), Maumee, OHJuly 15, 2014
Loved working here. They promote based on performance which was a major advantage for me. I went from a part time sales position to co-manager to store manager in under six months. They promote energy and craziness and it was an excellent atmosphere to be in. I would definitely recommend applying for this job, it barely even feels like work.
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Awesome Work Place!
Cashier (Former Employee), North Charleston, SCJuly 14, 2014
Pros: lean scheduling
Very Nice Environment, You can't get bored on your job. Especially if you like talking to people.
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Productive and fun workplace
Sales Associate (Current Employee), Lakeland, FLJuly 13, 2014
A typical day at work is greeting customers and helping them find the shoes they want or need, then going to the stock room to find the specific pair(s) of shoes they asked for and taking it out to them. Then when they are ready, you take the shoes to the cash register and ring them up, and then bag their shoes and walk around the counter to hand it – more... to them. That is my day at Journeys. – less
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Sold shoes
Sales Associate (Former Employee), Springfield, OHJuly 9, 2014
Pros: great environment to work in
Cons: doesn't pay enough an hour
sold shoes
assisting customers in the store
working a cash register

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About Journeys

Genesco's sole concern is nicely capped off, to boot (so to speak). It sells casual and dress footwear, headwear, and sports apparel through more – Read more

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