Wonderful workplace - specialized service department
Service Specialist (Former Employee) – St. John's, NL – April 2, 2016
This job would include a wide range of tasks such as take care of customer concerns upon policy renewal or mid term. Complete full policy review and act as a first line underwriter. Assess risk and review applicable discounts. Explain coverage and make changes to policies. Bind and cancel insurance. Prepare documents and send them using various methods. Follow up on continuing education and licensing. Take care of customer complaints. Cross sell, upsell. Abide to quality and regulatory requirements, successfully achieve expected targets. Great team of people who always thrive to go above and beyond. The human factor is by far one of the company's biggest assets.