JOHNSON Employee Reviews

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Found 7 reviews matching the search
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Productive and Busy
Sales & Service (Former Employee) –  Grande Prairie, AB4 October 2016
My day consisted of servicing walk in clients, taking incoming sales & service calls from all over Alberta, BC, SK, MB. Over my 16 years experience I learned a lot about insurance, managing an office, inter personal skills, and providing our customers with the best customer service experience. Management was consistent and supportive. Co-workers were an excellent group to work with daily. Enjoyable part of the job was taking care of the clients needs, so that their experience was always a positive one. Improvement in the communication during the re-structuring of the company, is a difficult issue to address sufficiently for most staff.
Pros
Excellent wages and benefits, positive working environment.
Cons
Long varied hours.
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Great place to work
Team Advisor (Current Employee) –  Richmond Hill, ON19 September 2016
A typical day for me at work involves checking emails and prioritizing them by urgency. Updating and responding to Attendance requests. Tracking statistics of our examiners and creating reports for my manager. My Branch Supervisor and Manager treat us very respectfully and we have a great relationship and my co-workers make me smile everyday. The hardest part of my job is that there is more work to do than time in a day but that seems to be the way it is everywhere today. The most enjoyable part of my job is streamlining processes, creating "how to's" to help make things easier and faster for both our internal and external customers.
Pros
flexible hours
Cons
not in ottawa as I am looking to relocate
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Sales Driven
Sale Specialist (Current Employee) –  Edmonton, AB9 September 2016
My work day is all micro managed. We have our days broken down for us. Example when we can return a call or when we take a call.

My co-workers are great, helpfully. I get along with all my co-workers.

My manager always has my back and supports my decisions.

The hardest part of my job is that I taking everything to heart.

Making the sale is the most enjoyable part of my job.
Pros
Great Benefits and Commission
Cons
Shift work
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Johnson
Sales Specialist (Current Employee) –  St. John's, NL6 September 2016
A typical day in my job involves answering the phone or meeting in person with clients to discuss their home & auto insurance needs. I learn something new every day about insurance as there is a wide range of things to know. The management team at Johnson are excellent, always there to support you. I have the greatest co-workers that always encourage me & are always here to help. The hardest part of my job is that I feel the need to be more challenged. The most enjoyable part of my job is interacting with my clients. Being able to give them excellent customer service & advice means a lot.
Pros
Great benefits
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Wonderful workplace - specialized service department
Service Specialist (Former Employee) –  St. John's, NL2 April 2016
This job would include a wide range of tasks such as take care of customer concerns upon policy renewal or mid term. Complete full policy review and act as a first line underwriter. Assess risk and review applicable discounts. Explain coverage and make changes to policies. Bind and cancel insurance. Prepare documents and send them using various methods. Follow up on continuing education and licensing. Take care of customer complaints. Cross sell, upsell. Abide to quality and regulatory requirements, successfully achieve expected targets.
Great team of people who always thrive to go above and beyond. The human factor is by far one of the company's biggest assets.
Pros
nice work environment, benefits
Cons
shift work
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Excellent place to work! Company really cares about their employees.
Customer Accounts and Billing Assistant (Former Employee) –  Richmond Hill, ON28 February 2016
In my 4.5 years at Johnson, I met some great people not only in our Billing department, but in all other depts, ie. Home & Auto, Plan Benefits, Claims, Service Support and also Management.

The company restructured, leaving our dept moving to our Corporate location in Newfoundland. Unfortunately, most of us did not relocate as not ideal for us.

Great benefits and wellness included with employment. I will miss Johnson dearly.
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Overall rating

4.3
Based on 117 reviews
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Ratings by category

Work/Life Balance
4.3
Salary/Benefits
3.9
Job Security/Advancement
3.6
Management
4.0
Culture
4.1