Security System Representative (Former Employee) – Hayward, CA – 25 June 2012
This field service job required recieving job assignments and going to commercial customer sites and performing expert customer service on security equipment. I learned how to work under stress and prioritize assignment depending on work load and customer needs. Co-workers was very supportive Hardest part of job at times would be to charge for a 5 min repair. The most enjoyable part would be going to various job sites and have a challenging problem to solve.
work at own pace
having to make decision of being at two locations at same time
In a call centre environment I evaluate and respond to authorized security technician queries and provide technical solutions in a timely, friendly and professional manner. Management is always available willing to respond to any questions or concerns. The workplace is face paced and sometimes stressful as we are supporting life saving products and services. The most enjoyable part of the job is being able to provide quality support and helping other technicians out in the field.