Pros: best learning experience
Cons: the agencies closed
I came to work a John Hancock in a District Office as a General Ledger Bookkeeper with a District Manager, Office Supervisor and (2) other Secretaries. We assisted Sales Managers and Agents.
Our customer service included Application Review, Underwriting, Beneficiary Changes, Payment Processing and Agent Assistance. All without computers.
My coworkers were family. I still remember all their names - alive and departed.
I learned so much about insurance and working in a family friendly environment.
The most enjoyable part of my job was going to work and being of service to our external and internal customers.