IT Desktop Support Specialist - GTA Vancouver
JIG Technologies Inc. - Vancouver, BC

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We are currently seeking someone that wants a great opportunity to prove themselves as a full-time IT Desktop Support Specialist working predominantly remotely in the GTA Vancouver area.

The Role Needs Someone with:

  • Strong technical knowledge
  • Excellent problem solving abilities
  • Passion for creative, easy-to-use solutions
  • Ingrained customer service orientation
  • Experienced business acumen
  • Interpersonal and communication skills
  • Previous experience creating easy to follow technical documentation
  • Willingness to create internal knowledgebase articles
  • Ability to travel through GTA Vancouver and is based close by
  • University Degree in IT

Technical Requirements:

  • 1st and 2nd Level information systems services problem resolution: problem definition, research and resolution
  • E-mail Protocol troubleshooting skills
  • Active Directory
  • Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows XP / 7 and Windows 2003/2008
  • Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring
  • Windows 2003/2008 AD / Exchange 2010 Architecture - design, implement and maintenance

JIG Technologies is a growth oriented Toronto based IT consulting and support company. We provide mid-sized businesses with insightful and tailored IT solutions allowing them the freedom to become more efficient and successful.