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JetBlue Airways Corporation
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84 reviews

JetBlue Airways Corporation Employer Reviews

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Great Benefits
Inflight Crew (Former Employee), Queens, NY – August 28, 2012
Pros: great flying benefits
Cons: lack of job security, no union
Its a great job if you like to travel. The flying benefits are great, you get to fly for free with almost every domestic airline and many international.
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good place to work when David was in charge
Cross Utilized Lead Agent / Acting Ramp Supervisor (Former Employee), ft.myers – August 23, 2012
Pros: pay, bonus
Cons: high turnover of employees
Great place to work until mike barger took over. culture changed, and it became continental airlines.
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Great Benefits With Motivated People
Revenue Management Analyst - Pricing (Current Employee), Long Island City, NY – August 20, 2012
Pros: free standby flights, great pto flexibility, young and motivated workforce
Cons: limited advancement opportunities, salaries inconsistent with value provided to company
JetBlue's culture is the biggest draw, as a rapidly growing but still young company in the airline industry. The commercial team is responsible for driving nearly all of the revenue and making nearly all brand and marketing decisions. The revenue and marketing teams work closely to identify strengths and weaknesses in the commercial strategy, and use – more... each others' resources to make key business decisions to cement JetBlue's market share. – less
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Fun and productive work place
In-Flight Crewmember (Former Employee), Long Island, NY – August 13, 2012
Pros: free layovers
Cons: 13 hour shifts or more
My typical day at work was checking in for my assignment. Meeting with the crew prior to reaching the aircraft. Ensured all passenger needs were met with regard to comfort and safety throughout their entire flight. The crew & I would ensure that first-aid kits and other emergency equipment were aboard and in working order, along with adequate supplies – more... of food, beverages, and blankets. I've learned a lot about safety and FAA regulations. My co-workers worked as a team to make our job fun and productive we would learn new things day to day. The most enjoyable part of the job was our layovers and traveling around the whole world and back. The hardest part of the job was the safety of our passengers. – less
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Its a Trap!!! Run Forrest, Run!
Inflight Crew (current employee) (Former Employee), Based – August 8, 2012
Pros: flying benefits.
Cons: schedulings, no real security in the job.
I believe most of the possitive reviews here are made up by managment. The truth is that many employees are jetBlue knows that is not the best company to work for. jetBlue is all about creating this image of being the best airlines and brining back humanity to the airline but in the midst of their seach for perfection, they will sacrifice their employees – more... interest and benefits. Our benefits package is to expensive and their rumors of increase coming soon. The way crew services schedule the flight attendants schedule is so inconsistant and they don't look for the benefit of the employee but their own, they have rules and they will brake their own rules when ever its more convinience for them but if an employee try to bend over the rules, they can get fired. Sure, we get lots of J.D. Power awards but that is because the flight attedants needs to do a great job and we do, but its not because the company is a great company. jetBlue talk so much about their values but they have very little value. Some supervisor are great, but they will not support you if their managers is coming down on them and some manager and upper employees are all smile but we know is all a show. As long as you stay invisible, stay out of their way, do your job, don't call attention to yourself, then your job is secure. However, if you want to feel like you truely value, that your opinions are truely listening too, that you have a place you belong to, then jetBlue is not for you. Southwest treat their employees much better and give them more benefits. Upper management in jetBlue is fighting to keep a union away from them but its because they don't want to lose control but at the same time they are pushing its employees to want to have an union with all the unfairness we see. Unless there is a true change from the CEO to upper management, down to the supervisor things are just going to get worse, for the employees that is. – less
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525b0b678 – September 2, 2012

it seems to me jet blues employees are 50/50 on pros and cons. do you get evaluated each year for pay? how does the pay go along with no union."what im asking" is each a&p mech making the same pay?

Kells – October 18, 2012

I agree with you 100% I was a InFlight crewmember there for 5 years and they throw me under the bus like that. So RUN RUN RUN!!!!

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Wonderful place to be employed
In-Flight Crewmember (Current Employee), Forest Hills, NY – July 30, 2012
Pros: travel & flexibility
I love my job. As a flight attendant I have been able to see the world, experience different cultures, and become an important part of someone's memorable vaction/flight experience. My job has given me the flexibility to do so much in my personal life such as pursue an education, travel, take language classes, and have a wonderful quality of life.
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great place to work
Customer service (seasonal) (Former Employee), Long Island City, NY – July 24, 2012
Pros: great place to work
Cons: great place to work
great place to work, great place to work, great place to work
great place to work
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Customers come first.
Customer Service Agent (Former Employee), Jamaica, NY – July 23, 2012
Jetblue is one of the greatest places to work. Their culture is driven solely towards customer care, and you can never be bored working with this company as your tasks vary on a day to day basis. I Love Jetblue.
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Innovative, rewarding and challenging, always learning something new
Customer Service/Ground Operations (Former Employee), Fort Lauderdale, FL – July 14, 2012
Pros: free travel, uniform allowances, access to the internet while at work, the best breakroom ever!
Cons: working in inclimate weather, overweight luggage
Everday working at JetBlue was different even though the tasks performed where the same, the environment was fast paced, at times it could be challenging. You have to be aware of your surroundings at all times because there is traffic on the ramp and not just airplanes. You are on a team that prepares the ramp for the arrival of the aircraft, meets – more... the plane when it lands, off loads the baggage and at times, cargo. You the service the aircraft with water, hook up the airconditioner, communicate with the Captain the amount of baggage going on and where it is being loaded, the amount of fuel being administered as well as the amount of cargo if any. All this is done within a certain amount of time and done according to all FAA rules and regulations. There are times when you are working in extreme heat, rain and depending on what part of the country you are in, snow. You also may be driving beltloaders, tugs and/or the pushback which moves the aircraft. You get certified to perform most of the duties performed on the ramp and there are continuos training classes that are mandatory every month to keep you updated on things that may have changed or that have been added. For me one of the things I enjoyed most was the company really did invest in their employees. – less
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Great place to work just there No Union
Load Planning Coordinator (Former Employee), Queens, NY – July 11, 2012
Pros: travel for free, great workers
Cons: no job security no union
Good place to work but there no job security they need a union. Human Resources doesn't help you in anyway and if someone in management doesn't like you they get rid of you. But other then that you meet great people working there I can say proudly that i love my jetblue co workers the work is tough at first but you get used to it like any job. Best – more... thing is to see and push planes out towards the runway. Every crew member is great and the great perk is that you can travel for free – less
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Excenlent work environment
Airport Operations Crew (LGA) (Current Employee), Flushing, NY – July 5, 2012
The Job is good but 8 hours in a ticket counter lifting bags is an exhausting journey
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lovingthefloridalife – August 27, 2012

Can anyone here give some insight as to what training is like at JetBlue University? Also what types of things are covered during the training process? (i.e., are crewmembers tested on all of the airport codes, are we trained on Sabre software etc.) Thank you.

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Nice environment..fun people to work with also a nice workout job
Ground Operation (Current Employee), Jamaica, NY – July 5, 2012
Pros: fly for free
Cons: work in any harsh weather
currently working in the airline is fun...meet a lot of new foreigners
management is awsome alo co workers treat you like family
there isnt really noting hard about the job
most enjoyable part is out workin on the field
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Free Flights
Customer Service/Ground Operations Supervisor (Former Employee), Washington, DC – June 11, 2012
Pros: free flights for employee, spouse/significant other, parents and children
Cons: other airline agreements, hotel & car rentals
9/04 – 5/07 JetBlue Airways, Washington International/ Port Columbus
Customer Service/Ground Operations Supervisor
JetBlue Airways, Airport Trained and developed 36 members while maintaining a safe on time arrival and departure of 23 aircrafts. Prepared work schedules to obtain optimum utilization of human resource and facilities. Prepared weekly payroll – more... for customer service crewmembers. Prepared monthly reports in accordance with Department of Transportation, American with Disabilities Act, and Federal Aviation Administration guidelines. Participated in daily operations to meet company performance goals. Resolved customer service issues as they arise. Coordinated activities of customer reservations and ticketing, customer service, ramp, provisioning and dispatching of aircraft to ensure the operation meets company and government policies and regulations. Worked well as a team member and assisted station manager with special projects, specifically relating to airport transportation. – less
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Awesome Place
TrueBlue Marketing Intern (Former Employee), Queens, NY – June 5, 2012
Pros: traveling, people, free fruit, opportunity for growth
Great values and great people. I was happy to go to work everyday.
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Great place to work if your willing to live in NY.
Field Generalist (Current Employee), Orlando, FL – June 3, 2012
Pros: free coffee
Cons: not everyone lives the values.
JetBlue is a great company, it's only downfall is that career advancement is limited outside of New York.
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Productive and Fun workplace
Airport Operations Customer Service (Former Employee), Jamaica, NY – June 2, 2012
Pros: free flights
Cons: not enough help by crewmembers
A typical day at work would be to prepare flights for departures, board customers, meet inbound flights, check in customers answer any questions customers may have, change flights for the customer. Great communication skills with customers and co-workers. Management needed improvement. Co-workers were helpful and good friends. The hardest part of the – more... job was working alone. The most enjoyable part of the job was boarding the customers and having early flights. A great company to work for. Overall Rating is 5 stars. – less
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Great work location at JFK.
Customer Service Agent (Former Employee), Queens, NY – May 24, 2012
Pros: great benefits for full and part time workers.
Cons: no union.
Learned great deal from fellow workers, great chance for advancement.
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productive fun work place
Flight Attendant (Former Employee), Long Island City, NY – May 21, 2012
management need to do a better job. overall a good company if you can get in. Become friends with your supervisors.
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unpredictable, diversity and loyalty
Ramp agent (Former Employee), Fort Lauderdale, FL – May 17, 2012
Pros: flight benefits for family and friends
Cons: quarterly rotating shifts
typical day at work hectic.

learned to work any shifts any day.

management super caring.

co-workers had your back.

hardest part of the job? working under severe weather.

most enjoyable? getting to travel and explore the world1
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Productive and fun place to work. With a ping pong table.
Ground Operations Crewmember (Current Employee), Boston, MA – May 16, 2012
Pros: free flights, lengthy breaks
Cons: not a career type job if your not in management.
Job is very cool. Nothing too special besides loading or unloading an aircraft. Management is typical but could be better. Supervisors are usual at every job outgoing and respectful. There really is no hard part of this job.
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About JetBlue Airways Corporation

JetBlue Airways Corporation (JetBlue) is a passenger airline that provides customer service primarily on point-to-point routes. – Read more

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