Process Engineering Analyst / Trax SME (Former Employee), Forest Hills, NY – November 6, 2013
Pros: free training
Cons: supervisors & not much advancement
Wonderful people and a wonderful culture! However there is not much room for advancement and the salary is low compared to other companies. The most enjoyable part of the job was working with the people on the floor.
• 12 years of successful performance in diverse roles across our continuously evolving and dynamic company • 20 years experience where situational leadership in a real time environment was required for success – in various roles – a direct Manager of people, a peer mentor, police officer and security professional, inside and outside of jetBlue • Have – more... the opportunity to partner with stakeholders inside and outside of my assigned Regional responsibility, as well as liaison with Business Partners to meet our Customer’s needs daily. • Opportunity to set and drive an established culture to fully embrace the dedication to operational expectations for Security Services • Communication & Rapport building skills with diverse partners and teams. Most recent assignment required effective proactive relationship building with multitude of external agency partners, internal staff and airport operators to maximize JetBlue’s results and interests • Acknowledged passionate ambassador of company who consistently role models our customer service Jettitude and core values • Proactive policy design & staff cultural & process training to support desired security measures, including threat mitigation, including as leading the team to develop a Workplace Violence Training, videos and handouts • Effective and respected communicator as a direct liaison to Local, State and Federal Law Enforcement agencies (OPD, FHP, TSA, FBI, ATF, DEA, HIS) and other critical governmental partners in my industry assignments • Specialized experience in evaluating and making strategic recommendations to enable operational results • Direct Project Management of CCTV and Access Control projects worldwide that total over $2 million yearly • Project Management and workstream Leader of a 200 Room Corporate Hotel Facility built in Orlando, Florida alongside an 100,000 square foot Training University Center – less
SQL Server Database Developer (Former Employee), Forest Hills, NY – November 26, 2014
JetBlue Airways (www.JetBlue.com) is an American low-cost airline owned by JetBlue Airways Corporation (NASDAQ: JBLU). The company is headquartered in the Forest Hills neighborhood of the New York City borough of Queens. Its main base is John F. Kennedy International Airport, also in Queens.
Customer Service/Ramp Agent (Former Employee), Jamaica, NY – November 21, 2014
Pros: traveling and meeting a variety of different people
Cons: bad weather
A typical day at work for jetBlue would be punching in and heading to briefing to go over the flight load and any special events going on for that day. I learned a lot as far as dealing with customers and crew members, management wasn't always the best, as I feel the best way to lead is by example and that wasn't always the case. We would usually work – more... in teams of four through out the day and I had the privilege to work with some really special guys. I guess the hardest part of our job was dealing with the elements day in and day out as New York weather tends to be a little crazy year round. The most enjoyable part of my job was dealing directly with customers and helping them feel at ease when traveling. – less
United States, Customer Service/Ramp Agent (Former Employee), Jamaica, NY – November 18, 2014
JetBlue Airways - Jamaica NY United States, Customer Service/Ramp Agent 11/05-11/12 · Loading and offloading of baggage on aircrafts, Provisioning aircrafts with food and beverages, Security checks of aircrafts for hazardous materials · Data entry of bin loads, Weight and balance (company materials, baggage, and mail) · Dispatching of manpower to various – more... inbound and outbound flights for cleaning of aircrafts, answer inquiries regarding information such as schedules, accommodations, procedures, and policies •Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements, maintain computerized inventories of available passenger space and provide information on space reserved or available – less
Director Global Sales, Marketing & PR (Former Employee), Orlando, FL – October 17, 2014
Pros: flight benefits, company culture
Cons: less innovative and nimble as it grows.
JetBlue is a great company that sincerely cares about its crewmembers. Historically, it was seen as a very innovative and nimble company, but as it has matured, that has been more difficult to perpetuate. The company prides itself on being contrarian and unique in the experience it offers customers, but there is an important balance between being customer-focused – more... and responsible to shareholders.
The flight benefits are a fantastic perk and something that should be used. The company holds high expectations for its crewmembers, but also takes care of those that work hard. – less
Airport Operations Crew (Former Employee), San Francisco, CA – October 11, 2014
Working for Jetblue Airways was a great experience that provided me a lot of respect for what it means to be a ticket/ gate agent in a busy airport. In the short six months I worked there I became aware of just how important it was to be efficient in getting customers in and out of the check-in line while dealing with what ever distractions or turn – more... of events may come. A typical scheduled day of wk consisted of my co workers and I setting up the ticket counter or prepping to work the gate by 4:30 am so that everything including our outbound flights could run smoothly by 6:00am. And from that time on I would usually continue to wk flights or the ticket counter until my shift ended for the day. The managers at Jetblue were very helpful in making sure they helped relate any updated information about flights to us employees so that we could better assist our customers no matter the circumstance, but if and when weather or maintenance delays prevented on time departures of our flights it was hard to keep the customers from getting upset. The most enjoyable part of the job was the interaction I had with the many customers I met and getting to know their likes, dislikes and being able to help put a smile on their faces. – less