The center I worked at has a flaky manager that just loves to tear employees a new one for minor things. Often times the manager herself will not follow rules set in place but will punish others for small issues. One girl was written up for being 2 minutes late and then reprimanded in front of clients. Extremely unprofessional.
There is also the case of "clients come first", however clients have waited almost 15 minutes (The length of a consultation) because the manager wanted to go over sales with the consultant.
People there openly talk about clients personal issues and sometimes even swear in front of clients. One of the consultants was talking about having "alone time" with her boyfriend in the front lobby.
You are rarely given recognition for any hard work and when you do its followed by everything else you supposedly did wrong.
The Vice president is a strange one. She will seem like a lovely women and she means well, but when she gave us a "motivation" session, she was completely degrading and picking on individuals in the room.
The place runs almost entirely on pushing sales. Forget changing lives and empathy, there is only ONE consultant I know focused on it.
One consultant has admitted to me that she hates her job and her clients and only cares for commission. Her clients LOVE her and bring her gifts and cards all the time and thank her for changing their lives. Its heartless.
I believe this center could be a wonderful place, but the people there are unprofessional and obviously do not care beyond making commission.
work hours, clients are lovely people (most of the time)
Work environment, unproffesional, negative people, Sales orientated rather than client.