Term position horror story
Warranty Service Department (Former Employee) – Winnipeg, MB – 12 March 2015
A typical day at work was being bombarded with customers, dealers, management to fix a barrage of other people's errors over the phone and by email.
I learned to provide and keep proof of everything I do, and say. Co workers were great for the most part. The hardest part of my job was dealing with the managers expectations of their employees to handle the previously botched work by other staff members when others didn't come to work, quit, or were just plain fired.
They layed off several offices of staff while I was employed and simply didn't bother to hire additional help to deal with the additional work volume.
The only good thing about this job is that management was flexible when you needed to take time off to go for appointments.
The job was frustrating because when I and other staff pointed out things the company could change to make the job easier they pretty much just ignored us.
Also, mice running around in the office, not a nice work environment - filfthy, they couldn't provide appropriate office supplies like real desks. They had us working on door slabs instead of desks. Office was also freezing cold. Think having to wear your winter coat to do your job kind of cold.
The management also played favorited with staff members. The hardest part of the job was dealing with customers that were angry that Jeldwen product didn't live up to their expectations and the way that Jeldwen handled their issues were not timely.
Stressful, little job security