Server/Hostess (Former Employee) – Toronto, ON – 7 February 2018
Jack Astors was a great place to learn the ins and outs of the service industry. They had an incredible staff that were a pleasure to work with. I had never worked in the service industry before, and they were patient and I moved quickly from Hosting to Serving, and felt supported the entire time. Eventually there was a turn-over in management that I wasn't happy with, so I left, but overall, a very good company to work for and learn from.
Management and Comapany's Inability to Bring Complaints against them
A restaurant that isn't very busy but likes to schedule too many servers
Server (Current Employee) – Ottawa, ON – 31 January 2018
Being at the back of Lansdowne park has a lot of disadvantages for the servers at Jack Astors. The most annoying part about working here is the inconsistency of shifts. The managers constantly scheduled 8-9 servers in the dining room, causing everyone to lose money. It happens frequently that servers will come in for their scheduled shift, and not start or not get a table. However, on days/nights that have big events happening at TD Place (concerts, red blacks, 67s, etc) the money is very good and business is booming.
Prep Cook (Former Employee) – Toronto, ON – 30 January 2018
Typic day would me working full time in thee kitchen area. the restrurant was usually busy but the weekends were even more. the kitchen manager was nice, he did his job he sometimes help some of us. it was a safe area to work in. the hardest part of the job was getting to work prepraring the burgers i had to prepare about 4 or 5 box a day or during my session when it was really busy and noone else work with me. the most fun. the most fun part was when they give free food during break or after work.
good place to work and friendly manaagers
pay and keeping the doors clean from boxes other stuff
Hostess (Former Employee) – Barrie, ON – 24 January 2018
Jack Astors was an amazing first job for me in the restaurant industry. They were reliable and welcoming. Working there felt like I was part of a family. They are flexible with hours and understanding that you have a life outside of the workplace. The hardest part of the job was having to look for another.
Server (Former Employee) – Kitchener, ON – 12 January 2018
I would recommend this place for a first time server to use as a stepping stone to gain experience in the service industry. The teamwork and atmosphere are amazing, but I rated Jacks 3/5 because there is no room for progression.
Host/Server (Current Employee) – St. John's, NL – 7 December 2017
Tired of being a positive, happy, human being? Sick of being treated with respect?? Want to feel unappreciated for all your hard work?!
Well this is the place for you!
In all seriousness, SIRcorp treats their service staff like garbage. They cut hours relentlessly. Never offer any incentives or even thanks for hard work. Just generally have zero regard for the lives and wellbeing of their front line employees. I was hired on as a full time employee, and was told i could get benefits. Just had to work at least 25h/week for 6 months. Easy Peasy! Well surprise surprise, just two weeks before my 6 months was rolling around my hours and steady schedule suddenly and mysteriously gets cut to 20h/week for two weeks. It wasn't due to lack of work either. I confronted them about it and they basically shrugged me off. This continued every couple months after. Random week here or there with less than 20h. I then asked around and found out not a single employee, even the ones who've been there for years have benefits... This company is sick.
Greasy as they come.
They're also extremely unorganized and basically only care about money. They call their customers Guests, yet treat them like livestock. Just trying to squeeze as much cash out of them as possible. This was by far the most demoralizing job I've ever had.
Server and Supervisor (Former Employee) – Vaughan, ON – 24 November 2017
Work life balance is non existent.
You're an expendable body that is thrown out when they are finished using you.
It is a cult - the managers make you feel as though your life outside the company is hardly as important as your shift.. and bear in mind that your shift simply includes serving chicken fingers to families.
Management is amazing, team members tend to be super close personally.
Dishwasher (Current Employee) – Burlington, ON – 15 November 2017
Overall it is a fun place to work. The hours full time usually go into overtime as it can be stressful on the weekends and closing is something not many people like to do. Your hours and salary are not great but your team and management are what makes you happy on the job.