JPMorgan Chase Employee Reviews

Found 82 reviews matching the search
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A very nice place wherein management is firm, fair and just.
Financial Advisor (Former Employee) –  Surrey, BC26 June 2014
Answered in bound calls from credit card users and addressed their concerns in a timely manners while adhering to the time limitation, while up-selling other services according to their needs. As in any situation to be always thinking on your toes all the time while maintaining courteous service. Management focuses on the bottom line and addressing employee concerns in terms of job enhancements and work balance. Co-workers are very professional and are always there to lend a helping hand. The creativity of management of how to motivate its employee to do their best in the job while enjoying it.
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Pros
Incentives not only materially but some intrinsic such as acknowledgements.
Cons
Fast pace, but this makes you alert
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Chase Paymentech is AMAZING
GIFT CARD PRODUCTION SPECIALIST II (Current Employee) –  Toronto, ON25 June 2014
- It's my family away from home, everyone is super friendly.
- Great team dynamics, everyone is very supportive and helpful.
- Management is down to earth and supportive
Pros
Team Dynamics is AMAZING! Friendly and cheerful enviroment, Great work life balance
Cons
Needs more technical/software development feels like are a decade behind.
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Professional Firm
Advanced Product Support Analyst (Current Employee) –  Scarborough, ON8 June 2014
Great place to work for. Learned a lot and keep learning.

->Great People
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Call center for a bank
Dispute Resolution Financial Advisor (Current Employee) –  Ottawa6 June 2014
Working at JP Morgan Chase in a call center for a financial institute has given me the opportunity to learn banking experience. They train their employees very well. The staff is friendly and courtesy to helping others. See resume for other details.
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Great place to work
Project Manager (Current Employee) –  Toronto, ON12 March 2014
Great place to work. Lots of opportunity to learn and do different things.
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good place
Desktop Support Analyst (Current Employee) –  Toronto, ON26 February 2014
good place to work. pay is a little bit lower than other banks
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Experience with call center
Executive Operations (Former Employee) –  Philippines1 February 2014
People come and go in this job, take calls, communicate with irate customers, eat delicious foods, team buildings, meeting the target sales.
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Loved job and career opportunities
Financial Advisor Credit Card Services (Former Employee) –  Surrey, BC21 January 2014
Company took all work out of Vancouver and laid us all off. Little job stability in the call. center environment when working for an international company.
Pros
free coffee, water, great atmosphere with lots of windows and natural light
Cons
Lay off
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in-bound call centre
Financial Advisor & Sales Representative (Former Employee) –  Surrey, BC12 January 2014
Fast-paced work environment with competitive salary and potential to earn commission based on performance.
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Healthy and enthusiastic team where manager facilitates opportunities for our growth
Associate (Former Employee) –  QA Analyst4 January 2014
This job gave huge exposure and was the most great experience I had to with within and outside the team.
Pros
Flexibility, benefits
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Chickens in a henhouse
Risk Management Analyst (Contract) (Current Employee) –  ottawa, on15 November 2013
Basically you are in a output based environment with little personal space and hundreds of people near you.
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Excellent company to work for.
Segment Manager (Current Employee) –  Vancouver7 November 2013
Excellent company to work for. Plenty of career opportunities around the world.
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great communication
Credit Card Transactions (Former Employee) –  Surrey, BC7 November 2013
We were advised in November that they were closing the call centre in March. They helped with job fairs, severance, benefits opportunities, time off for interviews, and were great to help us all get new jobs and upgrade our skills.
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Poor work experience. Unproductive and unprofessional team.
Instructional Designer (Former Employee) –  Ottawa, ON8 October 2013
I was fortunate to have worked with a handful of highly skilled and professional people while I was at Chase, but would not use these qualities to describe the company as a whole.

In brief, it was disorganized and had too many unqualified people in management and decision making positions. The team I worked with specifically was quite inexperienced and unproductive. There was preferential treatment, promotion without merit, little to no accountability, issues with honesty and ethics, excessive excuse-making, attitude and entitlement problems, and adults having actual temper tantrums. It was a frustrating experience.
Pros
Good benefits coverage and annual leave. Also free parking.
Cons
Everything else. It was pretty bad.
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A US Based Company that requires customer centric values
Claims Analyst (Former Employee) –  Philippines8 October 2013
Excellent package on pay and benefits that offers flexible working schedule and also in working with peers as changes happens as it happens.
Pros
More Allowances that are tax exempt
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Quickly service the customers needs
FINANCIAL SERVICE ADVISOR (Former Employee) –  Surrey, BC16 September 2013
wow the calls were very fast and you had only a little time to build a relationship;with the customer and then move on to a sale
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not very friendly
Financial Service Rep (Former Employee) –  surrey, bc12 September 2013
company shut down laid everyone off and moved somewhere else
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It is great to work with this firm
Accounts Receivables - Operations Process (Current Employee) –  Toronto, ON18 August 2013
Culture is good and enjoyed to work in mumbai and toronto. The most enjoyable part was working in mumbai under derivatives area which is main area of my interest.
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Review for my experience at Chase
Bilingual Customer Service (Former Employee) –  Ottawa, ON27 July 2013
Strong team work environment

I got chance for advancement in 3 months
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Fun workplace, great environment, games room
Customer Support Advisor (Former Employee) –  Surrey, BC18 July 2013
Basically on the phones all day, very repetitive. Learned to be patient with clients, cause they all have a different story which leads to different scenarios. My management was great, very supportive, The co-workers were nice to work with, very competitive, which was great to work harder to stay ahead. The hardest part of the job was the competition to stay ahead of the rest of your team, which was a great challenge to keep on giving it a 100%, which meant a better bonus on a monthly basis. The most enjoyable part was the fun we had competing with each other.
Pros
monthly bonuses
Cons
very repetitive
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Overall rating

3.9
Based on 11,453 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.5
Culture
3.7