Customer Support Advisor (Former Employee), Surrey, BC – July 18, 2013
Pros: monthly bonuses
Cons: very repetitive
Basically on the phones all day, very repetitive. Learned to be patient with clients, cause they all have a different story which leads to different scenarios. My management was great, very supportive, The co-workers were nice to work with, very competitive, which was great to work harder to stay ahead. The hardest part of the job was the competition – more... to stay ahead of the rest of your team, which was a great challenge to keep on giving it a 100%, which meant a better bonus on a monthly basis. The most enjoyable part was the fun we had competing with each other. – less
Senior Executive Assistant (Former Employee), Surrey, BC – March 11, 2013
Pros: bonus money for upselling financial products
Cons: tied to your desk, no flexibility to move around.
I processed payroll and provided confidential administrative support to the Call Center Directer and Management Team. My position was eliminated when our entire department was relocated to Salt Lake City, Utah. At that time, I was moved into a call center roll servicing credit card customers for JPMorgan Chase. I became a top seller in a very short – more... time. The most enjoyable part of this job was working together as a team to achieve whatever challenges that were presented to us on any given day as it related to performance and sales. – less
Bilingual French Help Desk Technician II (Current Employee), Toronto, ON – February 22, 2013
Chase is definitely a great place to work. Managers are friendly and always ready to help the new hired. Inside the building it's about the merchants who represent our pride. they are the reason of our existence as a business. We come every day having them in our mind, thinking how we can help them the best way we can possibly think of. The hardest – more... part is to understand quickly the issues at hand and bring a solution on the spot. Ironically, it is the most enjoyable part of the job as well being able to provide a solution to the problem, a response to the question and everybody is happy. – less
Customer correspondence dispute agent (Current Employee), ottawa, ON – January 6, 2013
I usually enjoy my job when I'm into a friendly environment but this one is not the case since the environment is far from been friendly. My main focus right now is to finance my education and this job as given me flexible hours in order to finish up with my education.