JPMorgan Chase Employee Reviews in Canada

Found 70 reviews matching the search
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Collection Agent (Former Employee) –  Scarborough, ONFebruary 19, 2015
- Great atmosphere
- Had the ability to change peoples life's financially
- Learned how to maintain calm and collective
- Learned how to use different software
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Productive and The work life balance is the best.
Technical Operations Analyst (Former Employee) –  PhilippinesJanuary 26, 2015
Assigned as Technical Operations Analyst. JP Morgan & Chase gave me a chance to learn new things specially on the tools they use and how to monitor the jobs for their servers. It's a happy place to work since most because the team is getting along very well. Hardest part is during deployment schedule we try not have severity 1 issues as much as possible sometimes we don't eat on the right time we prefer to eat after the deployment. The most enjoyable part is the work schedule working 3x or 4x a week is very very nice!
Pros
learn new things
Cons
long hours but if fine.
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Nice place to work career advancement limited
Senior Administrative Assistant (Current Employee) –  Ottawa, ONDecember 10, 2014
Over satisfied with J.PMorgan Chase just presuing more options as career advancement/security is limited. Management and people are great but HR lacks.
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Good place to work
Business Control Risk Analyst (Former Employee) –  Ottawa, ONDecember 5, 2014
J. P. Morgan is a good overall job. Company provides good location and benefits. One would be able to advance in this company
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productive and fun work place
Financial Advisor (Former Employee) –  Ottawa, ONOctober 1, 2014
be responsible for servicing the Visa Marriott, Chase Gold, Best Buy, Future Shop, Amazon and future partner customer calls.
Completing customer service requests, card activation and other miscellaneous phone inquiries from our customers.
enjoy multi-tasking, problem solving and working in a high-paced environment.
Co-workers are nice and fun :)
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Excellent company to work for.
Client Correspondence Coordinator (Former Employee) –  Surrey BCSeptember 13, 2014
A typical day at work - Responded to consumer calls in queue and provided excellent customer service by resolving issues in a timely manner. Coached New Hire customers service agents after their initial four week in-class training.

I learned to resolve customer issues in one call, in most situations. How to listen with empathy to card member’s reasons for past due status.

Management was very helpful in employees reaching their goals and full potential on the job.

My co-workers were a great team to work with. It was very difficult having to say goodbye when the center relocated to Ontario.

The hardest part of the job was having to say no to the customers when their request was not allowedbecause of company policy.

The most enjoyabel part of the job was each time I was invited to invited to quarterly Site Lead Luncheons.
Pros
site lead lunches, being able to volunteer in community activities
Cons
having to work weekends, starting times
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Good brand name, works as a satellite of US operations
Summer Associate (Former Employee) –  Scarborough, ONJuly 29, 2014
Although they have a somewhat well-run operation in Canada, it's really an 'afterthought' of their American operations, and managed as such (outdated tech, lots of bureaucratic layers, everything needs to go through the US to be approved). Not looking to expand Canadian operations either - more of a 'token' presence. Management is also top-heavy - very little opportunity for advancement.
Pros
brand name
Cons
bureaucratic, satellite office.
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challenging but fun working environment
Chargebacks advisor (Former Employee) –  Ottawa, ONJuly 10, 2014
Receive inbound calls from customers inquiring about their credits. Provide each client personalize attention. As a liaison between the client and the merchant, my main task was to perform an investigation and contact the merchant to solve the issue. Follow up with client 30 days after the resolution was taken. Perform chargeback if the merchant doesn’t comply or honor promises made to a client. Send personalize letters to both client and merchant when a resolution was taken.
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A very nice place wherein management is firm, fair and just.
Financial Advisor (Former Employee) –  Surrey, BCJune 26, 2014
Answered in bound calls from credit card users and addressed their concerns in a timely manners while adhering to the time limitation, while up-selling other services according to their needs. As in any situation to be always thinking on your toes all the time while maintaining courteous service. Management focuses on the bottom line and addressing employee concerns in terms of job enhancements and work balance. Co-workers are very professional and are always there to lend a helping hand. The creativity of management of how to motivate its employee to do their best in the job while enjoying it.
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Pros
incentives not only materially but some intrinsic such as acknowledgements.
Cons
fast pace, but this makes you alert
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Chase Paymentech is AMAZING
GIFT CARD PRODUCTION SPECIALIST II (Current Employee) –  Toronto, ONJune 25, 2014
- It's my family away from home, everyone is super friendly.
- Great team dynamics, everyone is very supportive and helpful.
- Management is down to earth and supportive
Pros
team dynamics is amazing! friendly and cheerful enviroment, great work life balance
Cons
needs more technical/software development feels like are a decade behind.
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Professional Firm
Advanced Product Support Analyst (Current Employee) –  Scarborough, ONJune 8, 2014
Great place to work for. Learned a lot and keep learning.

->Great People
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Call center for a bank
Dispute Resolution Financial Advisor (Current Employee) –  OttawaJune 6, 2014
Working at JP Morgan Chase in a call center for a financial institute has given me the opportunity to learn banking experience. They train their employees very well. The staff is friendly and courtesy to helping others. See resume for other details.
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Great place to work
Project Manager (Current Employee) –  Toronto, ONMarch 12, 2014
Great place to work. Lots of opportunity to learn and do different things.
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good place
Desktop Support Analyst (Current Employee) –  Toronto, ONFebruary 26, 2014
good place to work. pay is a little bit lower than other banks
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Experience with call center
Executive Operations (Former Employee) –  PhilippinesFebruary 1, 2014
People come and go in this job, take calls, communicate with irate customers, eat delicious foods, team buildings, meeting the target sales.
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Loved job and career opportunities
Financial Advisor Credit Card Services (Former Employee) –  Surrey, BCJanuary 21, 2014
Company took all work out of Vancouver and laid us all off. Little job stability in the call. center environment when working for an international company.
Pros
free coffee, water, great atmosphere with lots of windows and natural light
Cons
lay off
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in-bound call centre
Financial Advisor & Sales Representative (Former Employee) –  Surrey, BCJanuary 12, 2014
Fast-paced work environment with competitive salary and potential to earn commission based on performance.
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Healthy and enthusiastic team where manager facilitates opportunities for our growth
Associate (Former Employee) –  QA AnalystJanuary 4, 2014
This job gave huge exposure and was the most great experience I had to with within and outside the team.
Pros
flexibility, benefits
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Chickens in a henhouse
Risk Management Analyst (Contract) (Current Employee) –  ottawa, onNovember 15, 2013
Basically you are in a output based environment with little personal space and hundreds of people near you.
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Excellent company to work for.
Segment Manager (Current Employee) –  VancouverNovember 7, 2013
Excellent company to work for. Plenty of career opportunities around the world.
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Overall rating

3.9
Based on 9,848 reviews
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