Productive, but on repeat
Specialist 2 (Current Employee) – Scarborough, ON – 4 May 2017
Great place to work, the people here are all great. This isn't the place for someone that can't handle negative calls especially if you are in the help desk. There are clear advancement opportunities, fairly lenient scheduling, paid vacations, and good benefits.
You will need to be a self starter when it comes to learning on the job, you will go through a month of training but go on calls with less than optimal needed information and little less support than is probably necessary but the support you receive from colleagues will save you. You can and will start a connection with everyone around you
Would definitely recommend to anyone looking for a call centre or support role.
Long hours, central location, parking for those who drive
Long hours, lack of support