Loan Closer, Loan Funder (Current Employee) – San Ramon, CA – 13 September 2013
Daily tasks are to review the file and prepare the loan documents for signing. Complete final audit of package for final funding. Communicate with Processors, title companies and Loan officers to insure a good customer experience.
Sr. Specialist II (Current Employee) – 100 consillum place Scarborough ontario – 20 April 2017
This company is outright garbage.
management, well there is far too many managers and not enough work to go around. they make up rules that don't exist and when you take them to HR they deny that these things could have ever happened.
I was interviewing for a job and I was told that I could not apply for a new job as its company policy If you have a low review score you are not eligible, well when I checked HR policy it clearly stated that you could apply even with a needs improvement review.
F*ck JP Morgan. the stupidest people are at the top of this company.
Financial Advisor (Former Employee) – Ottawa, ON – 4 April 2017
i was hired for a contract position at JPMC. i was a great employee with numbers to prove and hard working. i was told if i continued working the way i am i would be hired full time. I was let go due to an unknown reason
REMITTANCE PROCESSING SPECIALIST (Current Employee) – Toronto, ON – 19 March 2017
JP Morgan Chase was an excellent company to work for with lots of room for internal advancement. Great work culture and work life balance. Management was very supportive and encouraging each person to strive for excellent and growth. I work with the company for almost six months.
Client Service Speciaalist (Former Employee) – Scarborough, ON – 11 March 2017
JP Morgan Chase was an excellent company to work for with lots of room for internal advancement. Great work culture and work life balance. Management was very supportive and encouraging each person to strive for excellent and growth. I work with the company for almost six months. I really want to stay with company but due to PR (Permanent Residency) purpose I have to move to the other province of Canada
Senior Loss Mitigation Specialist (Former Employee) – Chatsworth, CA – 10 March 2017
Loss mitigation has been very stressful at Chase. So much so that my Doctor put me on temporary disability no becoming long term and probably permanent disability. I am yet to meet with the Employee Union representative at Chase so if you have their contact info. please let me know.
Manager (Current Employee) – London, UK – 8 March 2017
JPM AM is a big organisation. It will provide lots of international exposure. Responsibility will be increased for the right person. If you are up for a challenge, not afraid of working extensive hours (07:00 - 21:00) and are willing to be flexible (to work weekends) to get the job done, then this is the company for you.
Customer Service Representative (Former Employee) – Surrey, BC – 7 October 2016
Good supervisors, good incentives to sell. lots of shifts, coworkers were great. Hardest part of the job was explaining and getting customers how to understand their interest rates on their credit cards
Financial Advisor (Former Employee) – Ottawa, ON – 27 September 2016
• Review client credit score and history • Increase and decrease client’s line of credit based on company guidelines • Authorize and decline manual purchases for clients based on company guidelines • Assist clients as professionally and accurately as possible with any credit questions and problems
Customer Care (Former Employee) – Ottawa, ON – 19 August 2016
the environment is good because the people you work with are very welcoming, i've learnt a lot through my training even if it was a short training but as i start working i did get good help from my supervisor
Client Service Specialist II (Former Employee) – Scarborough, ON – 10 June 2016
I loved the fact that so many of the employees were of different cultures, I could be in another part of the office and hearing another language from another country.
Besides that the training did not fully prepare us for actually taking calls on the floor. But all of the other agents working before hand and team leads are always willing to give a helping hand. Once I actually start taking calls and they become repetitive, I found myself learning a lot. Before this job I could not say I was able to reconcile bank records/statements for missing funds, or explain how payment processing works but now I can.
I find the overall customer service experience is one many would be pleased with. I found I always did my best to make the merchant feel welcome and that I was doing everything I could to help them. Even from when merchants call in more than once, you can see in the cases, previous notes of reps doing all they can. This is something I definitely appreciate in a workplace as I feel good customer service is always important.
What I really liked about my manager is that he would say he does not believe in management by fear. He made all of his employees feel at ease so that they could easily talk to him about any problems or concerns they had, be it criticism about the way he manages to the way a certain rep isn't following procedure, he didn't make it difficult to come forward. What I liked most is that he always had his best interest for the merchant experience as well as his employees.