Unit specialist (Former Employee) – Ottawa, ON – 8 October 2017
Being an american bank in Canada provides a wide range of advancement and opportunities. The work involved: - helping the agent on phones to provide the best exceptional customer service. - Replacing a team manager by taking on their tasks. - evaluating the agent performance by listening to thir call and rating them as per the bank's guidelines.
Some workplace cultures favor the individual, while others give preference to the collective. A collective workplace culture is one in which employees tend to discuss issues and attempt to come to a consensus. Collaboration and a focus on the goal, not individual achievement, are hallmarks of collective workplace culture. Organizations with well-defined, formal structures in place focus more on the ability of the individual to get her job done, and decisions are made by a designated manager. Collective workplace cultures tend to develop in smaller companies.
Technology Associate (Former Employee) – National Capital Region – 8 November 2017
I love this company due tonWork life balance, team building and nice workplace. The management is full support of your career. They also encourage employees to move a new job function. I learned project management and vendor management when i became the delivery manager for the whole Philippine global service center. It helps me a lot in dealing with vendors, legal team, spurcing and top management for the chasing of their signatures nd sign off to all our contracts with our vendors. I enjoyed being a technology support associate specially in my job function, dealing with vendors, legal team and price negotiation.
Financial Service Advisor (Former Employee) – Surrey, BC – 25 September 2017
bad bad bad management mean policies and too much sales pressure. they had stupid sales trainers who didn't have realistic approaches towards sales and weren't capable enough, wasted too much money on their own comfort than their staff.
Fun workplace where you get to interact with others. People could engage in activities. Work hard and play hard seemed to be the motto.
Data Entry (Former Employee) – Ottawa, ON – 26 July 2017
A typical day at work would be to clock in and attend to duties right away. Learned how to communicate well with various people. Environment became hostile because of few people in management and lack of ability to effectively stay organize and remove personal feelings from work environment. Hardest part of the job was people got fired for not asking questions they already know the answer to, people were fired for talking to coworkers when needed help, and people that were there for a while were fired so they would not be promoted. They did not want to spend the money on their employees. Most enjoyable part of the job communicating with co-workers and clients.
Negative attitudes from some management. Targeting certain groups of people.
Trainer (Former Employee) – Toronto, ON – 14 July 2017
I spent close to 15 years working for this company and on my last day they treated me as if I was just a number. Pretty typical of corporate culture. did enjoy working with great people. Lots of room for advancement or cross training for the right employee.
Specialist 2 (Current Employee) – Scarborough, ON – 4 May 2017
Great place to work, the people here are all great. This isn't the place for someone that can't handle negative calls especially if you are in the help desk. There are clear advancement opportunities, fairly lenient scheduling, paid vacations, and good benefits.
You will need to be a self starter when it comes to learning on the job, you will go through a month of training but go on calls with less than optimal needed information and little less support than is probably necessary but the support you receive from colleagues will save you. You can and will start a connection with everyone around you
Would definitely recommend to anyone looking for a call centre or support role.
Long hours, central location, parking for those who drive
Sr. Specialist II (Current Employee) – 100 consillum place Scarborough ontario – 20 April 2017
This company is outright garbage.
management, well there is far too many managers and not enough work to go around. they make up rules that don't exist and when you take them to HR they deny that these things could have ever happened.
I was interviewing for a job and I was told that I could not apply for a new job as its company policy If you have a low review score you are not eligible, well when I checked HR policy it clearly stated that you could apply even with a needs improvement review.
F*ck JP Morgan. the stupidest people are at the top of this company.
Financial Advisor (Former Employee) – Ottawa, ON – 4 April 2017
i was hired for a contract position at JPMC. i was a great employee with numbers to prove and hard working. i was told if i continued working the way i am i would be hired full time. I was let go due to an unknown reason
REMITTANCE PROCESSING SPECIALIST (Current Employee) – Toronto, ON – 19 March 2017
JP Morgan Chase was an excellent company to work for with lots of room for internal advancement. Great work culture and work life balance. Management was very supportive and encouraging each person to strive for excellent and growth. I work with the company for almost six months.
Client Service Speciaalist (Former Employee) – Scarborough, ON – 11 March 2017
JP Morgan Chase was an excellent company to work for with lots of room for internal advancement. Great work culture and work life balance. Management was very supportive and encouraging each person to strive for excellent and growth. I work with the company for almost six months. I really want to stay with company but due to PR (Permanent Residency) purpose I have to move to the other province of Canada
Senior Loss Mitigation Specialist (Former Employee) – Chatsworth, CA – 10 March 2017
Loss mitigation has been very stressful at Chase. So much so that my Doctor put me on temporary disability no becoming long term and probably permanent disability. I am yet to meet with the Employee Union representative at Chase so if you have their contact info. please let me know.