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J.D. Power and Associates
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6 reviews

J.D. Power and Associates Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Job Security/Advancement
Management
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Great work life balance
Specialist (Current Employee), Westlake Village, CAMay 20, 2013
Difficult to advance which can result in low moral, however, at the same time, the work like balance is great.
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Very reputable
Customer Care Representative (Former Employee), Westlake Village, CAApril 18, 2013
Team meeting in the morning. Talked about how to get the dealer to get more involved in our presentation of data we were providing them. Made outbound calls to dealerships to go over their dealership data in regards to their sales and retention. The things I learned from this company is customer retention.Dealerships have a hard or had a hard job getting – more... customers to return to the dealership. The management there was superb. My co-workers were excellent.There weren't any hard jobs. The most enjoyable part of my job was pretty much everything. – less
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Requires ultimate dedication and flexibility with change
Senior Manager, Program and Client Services (Current Employee), Norwalk, CTFebruary 28, 2013
Pros: work at home flexibility, fully matched 401k, many opportunities for training, significant discount on new cars
Cons: re-org and layoffs often occur at each year's end, annual churn in management, demands to do more with less, work/life balance significantly skewed to work, you may have to work in a location that is different from your management, communication and relationship-building challenges
I work from home 3 days/week, as I work on a virtual team. 2 days a week I go to a JDPA sales executives office 20 miles from home. Mornings are devoted to e-mails, conference calls/meetings with potential clients, sales force, or management occur in the afternoon. I learned how to select and manage vendors, how to evaluate contact centers against our – more... requirements for excellence, how to take a start-up program to one of JDPA's most successful, innovative group in the 8 years of my tenure. Management has changed as a result of re-orgs that often occur annually, requiring a short window to develop a mutually-fulfilling working relationship with my supervisor. The hardest part of the job is simultaneously working in my official position while working to expand the program offerings. – less
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Data Crunching
Dynamic Research Services Intern (Former Employee), Westlake Village, CAAugust 15, 2012
A lot of data checking. Great back office opportunity for those who are qualified. I would not trade my experience for a hot second.
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Calm environment with a lot of resources
Customer Care Associate (Former Employee), Westlake, CAJune 2, 2012
Very pleasant co-workers; There are alot of resources from which to learn from; Everyone is helpful