Pros: clean work environment, upper management is friendly (directors), on site food vendors, networking
Cons: low pay, slow to advance, low volume of work
A typical day consists of taking care of whatever claim issues are assigned to you. Constantly talking with drivers, customers, account reps, operations teams, etc. I like that you get to deal with many aspects of the company and many people there are quite friendly. Doing a good job and going above and beyond your job duties will get you noticed by other departments pretty quickly although your direct supervisor may take little notice. On the downside, they do not have a competitive compensation structure, they are slow to allow advancement, and like to downplay your abilities. If you don't mind being stuck at entry level pay while doing advanced work (going above and beyond) its not too bad, just takes forever to get some upward mobility going. All in all, there are worse places to work in the logistics field.
Best parts of the job, lots of diversity and some drivers can be quite a hoot to chat with. Also, you can build a good network of contacts rather quickly by putting in hard work and and showing some drive/initiative.
Worst parts of the job, little pay, slow to advance, not enough work to keep you busy.
Management - upper management is friendly, lower management can be difficult to work with at times.
Co-workers - enjoyable, most are hard working people with a drive to succeed, most are helpful.