Cons: cubicle-style work space
In my typical day, as I did every day, I answered the phone with an elegant remark as, "Thank you for calling J.Crew, my name is Kayla, how can I help you today?" After my introduction I would then apply my training, guides, and policies to use by assisting the customer in their needs. I learned a lot about myself, and found that sitting in a cubicle in a call center is just not for me. My co-workers were the best part about the job- everyone is friendly and willing to give you a helping hand whenever you needed it.