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J. Crew Group, Inc.
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149 reviews

J. Crew Group, Inc. Employer Reviews

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fun
customer services / Sales Consultant (Former Employee), San Antonio, TXSeptember 9, 2014
•a typical day at work
•what you learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job
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Exceptional Management, Great Employees, Caring Atmosphere
Sales Associate (Current Employee), Deer Park, NYSeptember 1, 2014
Pros: excellent work enviorment
Cons: work schedule is never consistant
Tasks given are all reachable and reasonable
Growth and development imminent within a short amount of time regarding customer service, communication skills and accountability
Couldn't ask to work for better management
Co-workers become like family overtime
The hardest part of the job is at times not having enough hours to come in and work
The most enjoyable – more... part of the job is working hard for people who care about you on a level besides work, the environment is as close as a family environment, the managers as well as the co-workers are always flexible and lend a hand of help whenever needed. – less
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Great option for a retail job
Very Personal Stylist (Former Employee), Durham, NCAugust 18, 2014
Pros: great discount
J.Crew cares about its employees and compensates them generously. I really enjoyed my time there and would highly recommend this company to anyone seeking a retail position.
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Excellent customer base
Sales Associate, J. Crew (Former Employee), Garden City, NYAugust 15, 2014
Pros: employee discount
Cons: schedule
Superb fashion sense. Learned how to get to know and understand customers needs/wants and address them individually. Management was great, very flexible. Coworkers are fun to work with. Most difficult part of job was sometimes trying to meet the needs of customers that couldn't decide on a particular style they were seeking. It was still enjoyable to – more... see them eventually put things together based on recommendations made. – less
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Great Job for students or second income
Sales Associate (Current Employee), ChicagoAugust 10, 2014
Great Discount, flexible and can be fun, management is good
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Great place to work
Sales Associate (Current Employee), Kittery, MEJuly 8, 2014
Well run company. Good people and they communicate well. Meet with employees before each shift and give sales goals.
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Fun workplace
Lead Cashier (Former Employee), New York, NYJune 30, 2014
Managers acknowledged when associates wanted to grow. It was a chill place. Very team oriented.
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Excellent Part Time Job
Sales Associate (Current Employee), Columbus, OHJune 23, 2014
Culture is young and hard working. Fun people, can be a fun job. Not as stressful as a typical retail job.
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Great place to work
Operations Manager (Current Employee), Stamford, CTJune 20, 2014
A typical day as a manager at J Crew consists of a number of different responsibilities. These include but are not limited to overseeing employees, providing excellent customer service, and managing administrative duties. The most enjoyable thing about my job is the ability to be fully rounded in all aspects of management duties from HR to operations, – more... and customer service. – less
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Great Benefits and Cool Company
Personal Stylist & Sales Associate (Current Employee), Malibu, CAJune 18, 2014
I have loved my time at J Crew. The discount is incredible but the management can be catty.
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Great company
Store Director (Current Employee), Dallas, TXJune 13, 2014
Pros: respects employees rights, customer oriented, exciting product
Love working for J.Crew - great upper management, improved training opportunities.
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J.Crew
Sales Associate * Customer Service (Current Employee), Pittsburgh, PAMay 29, 2014
Pros: laid back environment, great team
Cons: compensation/commission isn't worth it
J.Crew is a great company to work for. I'm currently in school for Fashion Marketing and Management with prior management experience. I have excellent qualifications but they do not provide me with enough hours to show them what I can do. I work one day a week and in this horrible economy, and me being a college student, that does not really help the – more... matter. I spend more money going out to work than I make.
I would recommend J.Crew to someone who is looking for more than just a sales associate position. – less
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very productive place to work
Control Clerk (Former Employee), Lynchburg, VAMay 18, 2014
The most enjoyable part of the job was when we exceeded the expected numbers.
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fashion focused
Customer Representative (Former Employee), Lake Grove, NYMay 15, 2014
Great company to work for! Love for fashion and people person a must
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Poor managment, favoritism and no personal life
Associate manager (Former Employee), Lake George,NYMay 10, 2014
I was an associate manager with this company. The lay of the land was the more productive you were at selling the more hours you'd get. Not the case at this location, the top sales person did not get the best selling hours (as promised) and as associate manager you'd be in charge to rally up your team and then have to explain why their not getting hours – more... after a great selling week. The other management was lazy and only cares for their own personal life so you'll be working more hours and more late night shifts. It's hard to keep an up beat attitude when the rest of managment complains and doesn't hold any accountability for their actions. – less
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The Co-workers make the workplace enjoyable
Stock Lead (Current Employee), New York, NYMay 8, 2014
My coworkers are great. I learned inventory management as well as handling large projects in limited time. Management was a solid.
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An enjoyable workplace.
Distribution Center Supervisor (Current Employee), Lynchburg, VAMay 7, 2014
The associates at this facility are always willing to support their peers.
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Wouldn't recommend
Associate Manager (Former Employee), New Canaan, CTMay 4, 2014
Long hours, not much room for advancement. Co-workers are nice, management isn't the most encouraging.
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FANTASTIC!
Sale Associate (Current Employee), San Marcos, TXMay 2, 2014
Cons: only working part time
I love working here! The managers are terrific and very understanding. While I was taking classes they worked around my schedule and didn't hold it against me. Most of the employees have been at this store location at least a year because IT IS AN AMAZING WORK ENVIRONMENT!
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Fun Interactions with the sales team and with customers
J.Crew Sales Associate (Former Employee), Birch Run, MIMay 2, 2014
At J.Crew, we hold great value toward customer satisfaction, starting with the customer's first step into the store and ending with their finalized purchase at the register. J.Crew values each working associate for their interpersonal fashion skills, allowing each associate to personally interact with customers and work one-on-one with the customer – more... to find the needs of the customer, including full wardrobe advice, finding perfect fits between the different styles J.Crew has to offer as well as giving suggestions of the versatile wear of each J.Crew piece. The J.Crew team works well together to help give each customer top-notch experience with the store and the team members to improve their shopping experience. – less

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About J. Crew Group, Inc.

J.Crew debuted in 1983 with the mailing of its first catalog. Six years later, we opened a flagship store at New York's South – Read more