Hospitality Supervisor (Catering F&B)
Ivey ING Direct Leadership Centre - Toronto, ON

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Dolce Hotels & Resorts, a leader in the conference centre industry, is currently searching for a Hospitality Supervisor, for an upscale day meeting facility in downtown Toronto. Taking an active role in the daily operation, the successful candidate must possess strong leadership qualities, a passion for service excellence as well as written & verbal command of English. Job requirements also include some heavy lifting, banquet/classroom set-ups, and F & B service. The successful candidate must be Smart Serve Certified; Food Handlers certification is an asset. As well, the candidate must be available to work varying shifts, including evenings and weekends. We offer a competitive hourly wage and gratuity package with benefits.

CORE COMPETENCIES:

  • Sound knowledge of meetings and catering set ups
  • F & B/catering expertise
  • Associate scheduling/labour control
  • Smart Serve trained
  • Food Handler Certification

EXPECTATIONS:

  • Professionalism
  • Organizational skills
  • Leadership skills
  • Cooperation & Teamwork
  • Dependability/Punctuality
  • Accountability
  • Guest Relations

JOB DESCRIPTION – ROLES & RESPONSIBILITIES:

  • Operational point person for Conference Manager
  • Ensure Corporate Brand Standards are met/maintained
  • Client contact during event execution
  • Lead role in day to day meetings and F & B set ups/provide direction to other

associates

  • Provide exceptional guest service to all external and internal clients
  • Provide assistance and/or information to clients in relation to Ivey inquiries
  • Order and receive supplies, food, merchandise from all suppliers/contractors, ensuring

all is accounted for

  • Storage of all receivables i.e. coffee break items, catering, supplies, etc.
  • Upkeep of kitchen, and storage spaces, including organizing and cleaning of such

areas

  • Maintain clean and professional all spaces of facility
  • Inventory control of food, liquor, plates, cutlery, glasses and all other supplies
  • Other tasks as assigned by management

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About this company
As Toronto's premier meeting centre, this state-of-the-art facility located in the heart of Toronto's Financial District provides the...