Avoid. Dreadful. I am still waiting to be paid for work I did over 6 weeks ago.
Transcriber (Former Employee) – Coventry, ENG – December 15, 2015
I could describe the poor training, unrealistic expectations and shifting goal posts, but to be honest I can deal with that. It's not getting paid for the many hours of work I have done that really gets to me. I was paid for some of the work I did in October, but when I challenged the amount they did agree that I had been underpaid (I was told I did not need to submit an invoice as they were tracking how many hours I did. In the event I was pleased that I had kept detailed records of what I had done as I needed them). They said they would add the amount I had been underpaid to the next payment. The contract states that transcribers would be paid for the first half of the previous month within 5 days of the 5th of the following month (so within 5 days of the 5th of December I should have been paid for the first half of November). It is now 15th December and I have received no payment for any work done in November or any payment for the underpayment in October. While I was working for them it was very easy to get into contact with them by email (though getting paid correctly was not easy). Immediately the contract ended there has been no contact whatsoever and no-one responds to my emails. Don't waste your time.