As this was a bit of charity work for me in my free time as I am unemployed, this helped me gain and improve my customer service skills. It is also beneficial towards the charity. My daily tasks would've been Serving customers at front desk, helping customer to find the desired item, sorting through second hand clothing of public donations, steaming – more... products, end of day cleaning, assisting and training other volunteers. – less
Volunteer (Former Employee), Leicester, ENG – May 30, 2014
Pros: fun and friendly workplace
Cons: big workload
a typical day at work would start at 9:30am and would end at 5:00pm. Sometimes there would be no jobs to do except aiding the customers and/or keeping the store clean. however, once the donations piled in the workload increased drastically. there were heavy things to carry and unpack and display. on the other hand, the staff were friendly and i enjoyed – more... my time there. i learnt key skills i could utilize elsewhere, such as, customer service, stock replenishing and commuting. – less
Volunteer (Current Employee), Birmingham, ENG – May 21, 2014
I had decided to be part of Islamic Relief to help boost my work experience and skills. This voluntary job is really fun and engaging and entailed me to carry out several types of job activities with the community. In my opinion, this is the best job I have been in.
Store Supervisor (Former Employee), Birmingham, ENG – July 3, 2013
Pros: great frienship with team, saw regular costumers.
Cons: it wasn't that busy.
At the charity store the roles I had to carry were to sort clothes that had been donated, by folding them and arranging them in racks as neat as possible so people could easily find the things they wanted; doing this helped me become more creative and aware of different clothing and how its arrangement could attract possible buyers, as well as improving – more... my team work skills with the other workers. During this voluntary job I also improved my communication skills when dealing with complaints by costumers. The hardest part of the job was to deal with costumer complaints when I first started but soon I ban to deal with it well. The part I enjoyed the most was that I made great friendships in my team. – less
customer service assistant (Former Employee), bradford – February 6, 2013
Pros: had a 1 hour lunch
Cons: vonteery work
i really liked working there on my 3 mouth work placement they where very nice people lovely to work with team and i had a good ref of team and told the course and they where very pleased with me and i had good customer services assistant helped outer people really had lots of fun doing vonteery work
Stock room and Shop floor Asisstant (Former Employee), Leicester – February 4, 2013
A typical day at work would be to clear out the chairty clothes that come in everyday and sort them out into sections.What i learnt while doing my wor experience here was building my communication skills with people and helping them to their needs.I managed well in hard situations and overcomed my dutys by focussing on my targets and reaching my deadline – more... on time.My hardest part of the job was to wake up early everyday and arrive at he work place but i overcomed this by putting on a earlier alarm time.The most enjoyable part for me was to interact with different people from different age n races building a srong bond which we all got on well together. – less
Voluntary Sales Assistant (Former Employee), Small Heath, Birmingham – December 13, 2012
Having the opportunity to be a volunteer at the Islamic Relief chairty store I had the responsibilities included till operation, helping customers on the shop floor, sorting donated clothing and accessories and providing product knowledge to customers. I gained valuable experience and this kept me busy during my spare time as I was learning and interacting – more... with customers and staff. The only hardest part of the job was knowing how to operate the till and the most enjoyable part was deciding what donated items would sell on the shop floor, as this gave me more independence to think on my initiative and see perspectives from the customers' point of view i.e will they be willing to spend money on a item which was in a certain condition. – less
Vrijwilligster (Current Employee), Amsterdam, NH – October 28, 2014
Bij Islamic Relief doe ik uitsluitend vrijwilligerswerk. Hier houd ik mij een aantal keer in het jaar mee bezig. Ik ervaar het altijd als leuk en motiverend als ik meehelp tijdens een evenement of een promotieactie.