IM has a great office atmosphere and does not look or feel like other call center jobs. The management team for the most part were very understanding and most of the time had an open door policy. The hours were great, no weekends, the staff/management team did little things to show their appreciation (ex. cooking breakfast for the whole center, dress down days, etc)
were not flexiable when it came to vacation, snow storms, sick days like their sister center in collegeville.