Productive and a very fun and upbeat place to work.
Customer Response Agent (Former Employee) – Saint John, NB – October 2, 2013
Very professional,enjoyed working with my co-workers.Sometimes the hardest part of the job is to multitask. Sometimes you would have to take inboud calls and enter faxes in the computer for the fax team. At times they would be over loaded with faxes. And we as a company where one large team and would help out that department for faxes that were requested had a cut off time that they needed to be entered in by.
days shifts/no weekends
sometimes it was hard to schedule a day off in advance for a doctors appt.
Customer Care Associate for Records Management (Former Employee) – saint john – February 15, 2013
Best call center environment, management friendly and helpful, can be a bit stress full dealing with high pressure clients. Over all the clients are professionals and the job is easy a bit boring and repetitive but for call center it will be the best you've ever worked in.
Records Center Specialist (Former Employee) – Edmonton, AB – December 11, 2012
I learned much about document management and file retrieval. I learned mostly how to work independantly and set an example to my fellow co-workers. We handled material that was confidential and we had set timelines to manage. We had to scan in and out of work on time and count all of our work activities. I was very accountable and responsible for my work and time. I liked working as a team and accomplishing work goals. We had a good positive manager who made work fun and encouraged us within her capacity as a manager.
bonuses, work independently and as a team, learn different aspects of the business.
worked the night shift when i wanted the day shift.
Data Entry (Former Employee) – Laval, QC – August 16, 2012
As a note, as I was a part-time worker, the star ratings of this particular company would probably be completely different coming from a full-time employee as they probably have more benefits, pay, etc. A typical day at work would consist of coming in, and typing up orders all day. We would be timed on our typing speed everyday. We had to maintain a certain quota. It wasn't mandatory but more implied. Speed was essential. In the beginning, I wasn't too happy with the job. It was nothing like I had imagined. I found it very boring and repetitive. I learned how to control my anxiety and come up with ways to start enjoying the job. My French also strengthened. Management was excellent. Very friendly and understanding. My co-workers were fine as well. The hardest part of my job was in the beginning of my job, when I had to accept that the task will be the same all day long. The most enjoyable part of the job were the people. They were really friendly.
csr (Former Employee) – saint john nb – June 29, 2012
I was there 7 years and the last 2 were not great. The company overall lost focus for the customer and decided that it was all about the #'s and if you did not meet the #'s you were hounded and harassed. Then the company changed there minds and tried to refocus on the customer instead of the #'s but this changed from week to week. The moral was very low and when you tried to talk about it with a supervisior you were told things like you are costing the company 10's of thousands of dollars or that you were attracting negative customers through the phone lines and could never get a straight answer from anyone. I am no longer with this company and i would not recommend working for this company.
Spécialiste centre d'archives (Former Employee) – Laval, QC – February 12, 2016
Iroun Mountain est un bon emploi d'été puisqu'il y a beaucoup d'heures de travail distribué durant cette période. Avoir 40 heure la semaine est assez facile, de plus l’entrepôt est fermer la fin de semaine. Le salaire est bon et on peut travail relativement en paix sans contact avec une clientèle.
je saisissais tout les documents des banques et les dossiers medicaux
chef de file en gestion de l'information (Former Employee) – laval – September 6, 2014
Grosse entreprise, qui ne paye pas, on travail avec des caps d aciers les femmes, pour soulever les boites de dossiers médicaux, et on a des chiffres a sortir a tout les jours, aussi non bureau du patron.