Iron Mountain Employee Reviews

Found 76 reviews matching the search
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Great place to work
Courier/Driver, Laborer, Scanner (Current Employee) –  Edmonton, AB8 February 2016
Great place to work Staff was great Management were friendly and knowledgeable. I worked as a Courier/Driver, Laborer, Scanner for this company
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Great Company ! An amazing team of managers and staff members
Billing Supervisor (Former Employee) –  Brampton, ON31 January 2016
A typical day was full of opportunity - no day was the same. There was always something new to learn or some new challenge to overcome. Working with such a great team people may everyday fun and inspiring.
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Easy going, fun place to work
Records Center Specialist (Current Employee) –  Coquitlam, BC19 January 2016
A regular day would consist of getting a daily project order from you manager, locating and obtaining info and retrieving data corresponding to your project, making photo copies and putting all info obtained back in its original location
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busy,continual changes
csr (Former Employee) –  Saint John, NB14 January 2016
typical day: answer incoming calls,use email,problem solve, transfer irate customers, review policy/procedures. Interact with co-workers.
Enjoyed meeting customer needs
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fun place to work
Record Centre Specialist (Current Employee) –  Winnipeg, MB26 December 2015
easy and good paying work co workers is like family we work together as one and fix every problem as a team. the hardest part of the job is carrying lots of boxes and putting them back to shelves but everything is good after that.
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Culture Change
Records Centre Operations Supervisor (Current Employee) –  Burnaby, BC29 November 2015
Iron Mountain culture has changed in the past 4 years. It is focused mostly on targets and profits. This culture change has seen a decline in employee and management engagement as everything is aimed at reducing cost and finding larger margins of profit. Local leaders are focused on profits rather than the people that work for them.
Pros
Flexible Hours
Cons
Long Hours and can never fully get away from work
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Uncertain Future At This Company
Driver (Former Employee) –  Winnipeg, MB20 October 2015
Iron Mountain was not a horrible place to work at culture wise, but as an employee you are just a number. Every year there is a wave of layoffs due to budgetary cuts in North America. It doesn't matter whether you have a track record of excellence, whether you are a critical member of the team, or even if many things wouldn't be possible without your expertise. A huge part of the problem is that leadership at higher levels make very costly decisions/mistakes without studying their possible impact in different markets. Who pays for those mistakes? The folks on the front lines. The problems are unfortunately systematic, I would not trust my future to Iron Mountain.
Cons
Layoffs (without warning), Mismanagement
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n/a
Operations Manager Secure Shred (Former Employee) –  Toronto16 October 2015
Good opportunity to advance, learned a lot.

Managed largest on-site shred department in North America.
Initiative Championing: Initiated joint ventures with external companies that helped to build strategic alliances.
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Interesting Job
Data Clerk (Former Employee) –  Windsor, ON5 October 2015
I was in a contract position with this company. They were nice to work for--a very relaxed environment. Job was repetitive but coworkers are wonderful.
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Hard working people that are fun to be around!
Data Entry Specialist (Former Employee) –  Vaughan, ON28 August 2015
At Iron Mountain everyone works together to achieve a high level of quality and service. There are strict rules to abide by and a level of security to maintain always. The work can be tedious and exhausting.

The management is good and always seeks feedback from employees for better production and improvement is working conditions.

I learned a lot about data entry and other clerical and administrative duties such as handling boxes and files of confidential documents.

The co-workers there are all genuinely nice and very helpful.
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Productive company good clients
Bilingual Customer Service/Data Entry (Former Employee) –  Vaughan, ON24 August 2015
Good company to work for.
And love to talk to the Montreal clients.
Help English data entry peoples with translating into french all info
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Gestionnaire de document et des archives
Gestionnaire de l'information (Current Employee) –  Laval, QC18 August 2015
Très bonne entreprise spécialisée dans les archives et la gestion de l'information.
Pros
Avantage sociaux
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Good work place.
CSO & SITE SUPERVISOR (Current Employee) –  Surrey B,C,14 August 2015
Good work place. Supervisory position. Good co-workers. Most enjoyable part of the job is putting in an honest days work, and feeling appreciated.
Pros
n/a
Cons
n/a
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Low pay , work environment is good
Data Entry Specialist (Former Employee) –  Vaughan, ON10 August 2015
learned data entry , teamwork, communication better with manger and upper management level

co-workers are nice
hardest part is easy to feel tire
Pros
close to home
Cons
really tired after work
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Innovative and open corporate culture.
Director, Continuous Improvement (Former Employee) –  Scarborough, Ontario10 August 2015
A great place to work, lots of opportunities and a real focus on business transformation. A number of established tele-commuting opportunities.
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Productive workplace and humble environment
Data Entry Specialist (Former Employee) –  Brampton, ON5 August 2015
I was sad to leave, as I really enjoyed my time with Iron Mountain, but I understand the company had to make some changes going through a large restructuring which impacted my position and department.
My co-workers/colleagues and Manager were such an amazing team to work with!
Pros
Bonuses for productivity
Cons
Pay rate was not fair for a position dealing with highly sensitive and confidential documents
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fun supportive co workers as well as insentives
record center specialist (Former Employee) –  edmonton, alberta3 July 2015
Fun people to work with. Always a fast paced environment and never bored or running out of work. Lots of training support as well as team support.
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Good place to work for long term career
Record Centre Specialist (Former Employee) –  Toronto, ON29 April 2015
Committed to serve better.
Leaders in Information management business,
Family-oriented environment
Care about employees
Customer service is first priority
Pros
Quarterly Bounses
Cons
No opportunity for personal growth
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Temp Position
data entry (Former Employee) –  Edmonton AB5 April 2015
Staff helpful, management was a learning experience to prep me for my next posting. lots of heavy lifting, it was hard on the body but good for the mind.
Pros
close to bus route, weekends off
Cons
hard on the body
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modern day slavery
record center specialist (Former Employee) –  toronto29 March 2015
If you have respect for your health dont work in this company. As advertised required heavy lifting up to 70 lbs. Did not emphasize that one person should build at least 14 skids with 48 boxes in every skid. Plus very dusty boxes most are decade or more old. Dust and molds are other factors encountered daily. Every week at least one employee get sick. Very prone to hurt self and pay is not worthy.



P.s. Boxes as heavy as 70 lbs. Are located in 3rd or 4th shelves and need to bring it down daily. Use your imagination how hard it is.
Pros
free coffee and tea.
Cons
eventually will die soon if will hang on this job.
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Overall rating

3.8
Based on 1,272 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.6