Company initiated sporting activities to promote camaraderie among employees.
AVP (Supervisor / Te.am Manager) (Former Employee) – Philippines – 4 January 2013
Supervises 15 agents to ensure their performance level meets the expectation set by the client. Coaches them to ensure they meet the target for their collections and for the agents to receive their incentives.
Learned how to set realistic goals, enhanced my leadership skills and provide motivation to the agents to uplift their personality and character.
Co-workers are very supportive and competitive.
Hardest part of the job is when our old account (Washington Mutual) folded in the US market and was absorbed by JP Morgan Chase.
Enjoyable part is, Chase opened new doors of learning for everyone to take advantage of.