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iQor
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298 reviews

iQor Employer Reviews

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decent place to work
Customer Care Representative (Former Employee), Charlotte, NCDecember 20, 2013
Pros: being able to be at home
Cons: having to sit for a long period of time, and depending on the supervisor you have you breaks may be monitored
i worked at home because the production floor was way too cramped. the only issue i had with working at home is system issues , your not paid for system issues unless you work in the building
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productive boring environment
Collection Representative (Former Employee), Saint Louis Park, MNDecember 19, 2013
Contacted debtors and negotiated payment arrangement for their debts.
Answered phones in a courteous manner.
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Fun, Laid-Back Environment
AVP/ Supervisor Customer Service/ Collections (Current Employee), Cheektowaga, NYDecember 17, 2013
A Great place to work.

Very Flexible work schedule

Approachable Management
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Fun and Productive enjoyed working with clients and co-workers
Senior Agent (Former Employee), Charlotte, NCDecember 16, 2013
Responsible for answering incoming calls on daily basis. I learned how navigate and freeze windows
Enjoyed my co-workers
The most enjoyable part of the job was helping others
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Great Team work
Customer Service Agent (Former Employee), Richardson, TXDecember 13, 2013
Iqor really does care about you when you start to train with them. They focus on each subject carefully and if anyone is to get lost or doesn't fully understand it is the teachers job to make sure you fully understand.
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Productive work place
Inbound Customer Service Representative (Former Employee), Colorado Springs, CODecember 12, 2013
Pros: training times and location
Cons: the at home network was very tough and had a lot of kinks.
I enjoyed the training while we were at the facility. The trainer was very knowledgeable and helpful.
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Training Class
Customer Service Representative Training Class (Former Employee), North Charleston, SCDecember 11, 2013
Pros: sitting next to some who was knowledgeable of something i didn't understand
Cons: not having enough help with certain calls from supervisors
Learning and applying what I've learned throughout the training portion was very useful. Management was useful but having a large training class and helping multiple people was kind of hectic. My co-workers were okay. If I didn't understand how to do something I could ask someone for help if I couldn't get the a supervisor attention. The hardest part – more... of the job was talking of the phone with irate customers trying to acknowledge their situation. The most enjoyable part of the job was helping customers to personalize their account while and thanking them for being a loyal customer to the company. – less
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Money
Team Lead (Former Employee), Noida, UPDecember 9, 2013
Monotonous
People Management
Competent
Management was not good
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Enjoyable and Fun
CUSTOMER SERVICE (Former Employee), Columbus, OHDecember 9, 2013
You got to make your own hours and the Team Leaders was the most helpful.
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Customer Service
Customer Service Representative (Former Employee), Charlotte, NCDecember 5, 2013
Get to work scan your finger in and start taking and making calls. You learn something new everyday. Management is laid back, but always making sure you are taking calls and being productive. Your co-workers are nice and always ready to help. There is nothing hard about your job just do what you got to do and be helpful. Love your job and what you do, – more... and always smile. – less
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Call Center
customer service representative (Former Employee), scDecember 1, 2013
Iqor was a very fun, interesting company to work for. A typical day at work consisted of answering incoming and outgoing calls. I really enjoyed employment at that company.
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Fast pace Environment
Call Center Agent (Former Employee), Charlotte, NCNovember 29, 2013
Pros: opportunity to make good money.
Cons: short breaks
The pay was great. I received two pay raises and one bonus while working for Iqor. The training was great but I felt the supervisors were not tentative enough.
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Not a secure job
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), north charleston scNovember 24, 2013
take and made phone calls all day, only paid for time on the phone.
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worst place ever to work
CSR (Former Employee), Houston, TXNovember 23, 2013
Cons: everything
Supervisors act like children. They discriminate heavily against everybody and show favoritism to people that they hire on that they know. Never get your bonus. They take up the entire day abs are not willing to work with any rescheduling for schooling. Would not recommend to anyone
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Very fun and comfortable.
Agent (Former Employee), Charleston, SCNovember 19, 2013
Pros: vacation time builds very fast if you report to work when scheduled.
My work day @ Iqor was very good.I had a hour lunch break and time to clear my head when i had an irate customer.My team mates at Iqor were like my immediate family.
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fast pace environment
Debt Collector (Former Employee), Tempe, AZNovember 17, 2013
I recommend people who know how to talk to have this job. Supervisors are willing to help you grow in this company.
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Productive Workplace
Customer Service Representative (Former Employee), Charlotte, NCNovember 16, 2013
Customer service is the key. Assisting customers with there day to day needs about there service.
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Fun people
Customer Service Representative (Former Employee), Tucson, AZNovember 15, 2013
Terrible pay schedule, favortism in workplace, no very much opportunity for advancement
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if you're not Spanish speaking, you're not human.
customer service (Former Employee), Dallas TexasNovember 14, 2013
Pros: paid time off 5 hours every pay.
Cons: lot's of favoritism and nepotism
I was told by the vice president that his bilinguals were more important because his English speakers were like two of his Spanish speakers, never received bonus, or full paycheck. would not recommend this company to anyone whose last name not end in Z.
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Productive and fun enviroment
Customer Service Representative (Former Employee), Charlotte, NCNovember 14, 2013
I learned a lot working for this company. It was just not a good fit for me as far as my goals.