Pros: set schedules - m-f (8:00 - 5:00 pm), etc.
Cons: terrible management and no benefits for those not esclated to a management position.
While I very much enjoyed working for the "end" client (TALX/Equifax), working for Iqor was very frusterating. The management team, specifically my direct report, did not allow advancement to anyone outside their initial circle of friends. In my 5 years of working there I found the management team to be very dishonest.