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iQor
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422 reviews

iQor Employee Reviews

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  • Job Work/Life Balance
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It's okay place to work!!
Customer Service Representative (Current Employee), Charlotte, NCOctober 16, 2014
Pros: celebrate customer service week
Cons: i havent recieved my benifits yet
Word Processor, good knowledge of general office practice and business etiquette. Accurate and efficient typing skills, efficient organizational skills. Good intrapersonal and communication skills. Ability to follow through and work on assignments. Serve safe certified, has experience in the kitchen and has studied more that 4 cuisines. Customer Service, – more... Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

I like the job, I am not in love with my job, I enjoy helping the customers, when there is a problem, and thinking on my feet. I like that my supervisor helps me in my time of need, and pushes me when ever my stats come down. The hardest part of the job, is the fear of following the procedures and not giving into what the customer . Because I want to be able to give and do everything, but I have guide lines that I respect and honor – less
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Over all Good
Call Center Agent (Former Employee), Clark Freeport Zone, P03October 15, 2014
Over all good in satisfaction and the they have friendly environment.
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Co-workers are very friendly and helpful
Final Tester/Tech (Current Employee), Jeffersontown, KYOctober 14, 2014
Pros: friendly environment
Cons: favortism
IQOR has alot of room for advancement but doesn't choose their workers for roll-over fairly.
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Busy Offices
Sales, Collections (Former Employee), Tempe, AZOctober 11, 2014
Great trainers. Management works sufficiently well to provide employee satisfaction. Could be better.
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Normal call flow Nice environment
Jr. Agent (Current Employee), Fort Lauderdale, FLOctober 10, 2014
Pros: hour luch
Cons: low call flow
I currently looking to advance my youth again and challenge myself once more
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love love love
Customer service representative (Former Employee), Charlotte, NCOctober 9, 2014
when i worked for iqor i had just graduated high school and this was my first job i hate that i no longer work for the company and want to go back.
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Good start
Junior Agent (Former Employee), Noida, UPOctober 9, 2014
Good environment and management was ok, extra exposure in co curricular activities.
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prodcutive work environment
Customer Service Rep (Former Employee), North Charleston, SCOctober 8, 2014
educating account holders on products and collections. compensating for meeting goals was a plus
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This is by far the WORST company I have ever worked for!!
Technical Support (Current Employee), Richardson, TXOctober 7, 2014
Pros: hourly rate
Cons: everything breaks, healthcare, everything
THIS IS THE WORST COMPANY I HAVE WORKED FOR MANGEMENT IS INEXPERIECED AND QA CHANGES DAILY AND NOT TO MENTIONED YOU ARE NOT INFOMRED UNTILL YOUR GETTING SCORED
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terrible management and workplace
AGENT (Former Employee), CharlotteOctober 6, 2014
Awful to be sitting down all day answering calls, management was not productive or helpful. Very unprofessional
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Easy going work environment
Customer Service Representative (Former Employee), North Charleston, SCOctober 1, 2014
Pros: good pay and benefits
Cons: timed breaks
Iqor is a fast paced call center where any individual can move up with quickly.
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face paced
Customer Service Representative (Former Employee), Tucson, AZSeptember 29, 2014
always had tools and information needed
supervisors were very well trained
helpful and supportive emplyees
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Loved it there!
Call Center Agent (Former Employee), Charleston, SCSeptember 27, 2014
Very professional environment , loved my team members, Great management. It was a pretty great place to work!
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CASUAL WEAR
CSR (Current Employee), Pueblo, COSeptember 26, 2014
Pros: casual wear
Cons: back to back calls
GOOD COMPANY TO WORK FOR AND GREAT COWORKERS, iQOR STARTS YOU OFF AT 9.00 AFTER 3 MONTHS I WENT UP TO 10.00. PRODUCTIVITY WILL SHOW AN INCREASE AND SUBJECTED FOR A BONUS
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Good place to work
Technical support agent (Current Employee), Richardson, TXSeptember 21, 2014
It's a good place to get experience. I like my job but I need more income.
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friendly
Iqor-customer service (Current Employee), new albany, ohSeptember 18, 2014
I like working there because of the people I work with. It has gave me experience working in a call center.
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productive
Call Center Representative (Current Employee), Charlotte, NCSeptember 15, 2014
Cons: no overtime
productive field of work is you like a job where u sit all day.
•a typical day at work
•what you learned
•management
•your co-workers
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Productive and busy workplace
Customer Service Representative (Current Employee), Houston, TXSeptember 14, 2014
A typical day at will be a very busy day with a lot of inbound calls coming in and Ihelping the coustmers with there problmes.
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Productive and also positive environment.
Customer Service Representative (Former Employee), Miramar FlSeptember 11, 2014
Pros: good training to help you grow within the company
Cons: short breaks, short lunch
A typical day at work, would be coming in seating down taking calls as required. I learn better customer service skills while being there, the management that I was being provided at the time was very helpful and skillful. My co- workers was very out going and fun to be around. The hardest part about iqor would be trying to actually grown within the – more... company with certain requirements. The most enjoyable part about the Job was taking calls and getting to talk to different people. Learning how to deal with different attitudes that helps me improve on mines. – less
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GREAT IN BETWEEN JOB
Junior Agent (Former Employee), Charleston, SCSeptember 4, 2014
Pros: overtime and the pay
Cons: saturday shifts was so long
Good job just have to have the patience to explain something that most customers all ready know ie... bill cycle, contract, auto payments