Find companies:
iQor
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
428 reviews

iQor Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
that job is fun, gives a lot of improvement
call center agent/ inbound outbound calls (Current Employee), Clark Freeport Zone, P03October 26, 2014
typical day at work is usual as i take calls from united states, addressing their concerns. my communication skill was develop and continue to develop. management is nice, very friendly and easy to get along with. people are awesome nice and fun. i think the hardest part of the job is being scheduled in night shift, but it will come along the way. most – more... enjoyable in this job is the learningd from every communications – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Collections agent
Customer Service/Collections Rep (Former Employee), Tempe, AZOctober 24, 2014
I worked on the verizon accnts and the only thing i liked about this job was the people and the diversity. Management always gave an attitude if you asked a question and wasn't proffessional. The software systems sucked. You can be on a call and the systems would freeze. I was always missing hours out of my check. The paydates were horrible 7th and – more... the 22nd. All they care about is taking people money over the phone and dont care about the customer. I would advise dont work here. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun call center enviorment
financial service rep. (Former Employee), Tempe, AZOctober 22, 2014
Very friendly and knowledgeable management and co-workers.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to start any career; Not a long term job
Samsung Technical Support (Former Employee), Richardson, TXOctober 22, 2014
iQor is a decent company. The standards are very high and very high strung for a beginners job in technical support, but if you can get through the prerequisites it is easy to advance. Would refer younger age groups to work there.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place
Collection Representative (Former Employee), Phoenix, AZOctober 20, 2014
Pros: great people, great managers and great employees
Cons: no job placement if department close
Always did something fun for their employees to show appreciation
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
unacceptable how they do business
CSR Agent (Former Employee), TempeOctober 18, 2014
Pros: no pros
Cons: no benefits no overtime no mentoring or structure when it comes to being a better employee
management here was a hit or miss if you asked for a schedule to give it for you for 2 months and then they will tell you otherwise and tell you you have to work this other schedule I was working in customer service and then they said you have to move this other project we're heading over it no training or experience and then go and do it and see how – more... you well I bombed it sure now because I was not prepared with the tools to be successful also they did not pay for overtime and they also go by if you were in rulesthey follow Philippine rules when it comes to holiday pay that means you will not get paid for the holiday that you work treat their employees unfairly and favoritism is all over the place – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It's okay place to work!!
Customer Service Representative (Current Employee), Charlotte, NCOctober 16, 2014
Pros: celebrate customer service week
Cons: i havent recieved my benifits yet
Word Processor, good knowledge of general office practice and business etiquette. Accurate and efficient typing skills, efficient organizational skills. Good intrapersonal and communication skills. Ability to follow through and work on assignments. Serve safe certified, has experience in the kitchen and has studied more that 4 cuisines. Customer Service, – more... Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

I like the job, I am not in love with my job, I enjoy helping the customers, when there is a problem, and thinking on my feet. I like that my supervisor helps me in my time of need, and pushes me when ever my stats come down. The hardest part of the job, is the fear of following the procedures and not giving into what the customer . Because I want to be able to give and do everything, but I have guide lines that I respect and honor – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Over all Good
Call Center Agent (Former Employee), Clark Freeport Zone, P03October 15, 2014
Over all good in satisfaction and the they have friendly environment.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Co-workers are very friendly and helpful
Final Tester/Tech (Current Employee), Jeffersontown, KYOctober 14, 2014
Pros: friendly environment
Cons: favortism
IQOR has alot of room for advancement but doesn't choose their workers for roll-over fairly.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy Offices
Sales, Collections (Former Employee), Tempe, AZOctober 11, 2014
Great trainers. Management works sufficiently well to provide employee satisfaction. Could be better.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Normal call flow Nice environment
Jr. Agent (Current Employee), Fort Lauderdale, FLOctober 10, 2014
Pros: hour luch
Cons: low call flow
I currently looking to advance my youth again and challenge myself once more
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
love love love
Customer service representative (Former Employee), Charlotte, NCOctober 9, 2014
when i worked for iqor i had just graduated high school and this was my first job i hate that i no longer work for the company and want to go back.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good start
Junior Agent (Former Employee), Noida, UPOctober 9, 2014
Good environment and management was ok, extra exposure in co curricular activities.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
prodcutive work environment
Customer Service Rep (Former Employee), North Charleston, SCOctober 8, 2014
educating account holders on products and collections. compensating for meeting goals was a plus
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is by far the WORST company I have ever worked for!!
Technical Support (Current Employee), Richardson, TXOctober 7, 2014
Pros: hourly rate
Cons: everything breaks, healthcare, everything
THIS IS THE WORST COMPANY I HAVE WORKED FOR MANGEMENT IS INEXPERIECED AND QA CHANGES DAILY AND NOT TO MENTIONED YOU ARE NOT INFOMRED UNTILL YOUR GETTING SCORED
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
terrible management and workplace
AGENT (Former Employee), CharlotteOctober 6, 2014
Awful to be sitting down all day answering calls, management was not productive or helpful. Very unprofessional
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Easy going work environment
Customer Service Representative (Former Employee), North Charleston, SCOctober 1, 2014
Pros: good pay and benefits
Cons: timed breaks
Iqor is a fast paced call center where any individual can move up with quickly.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
face paced
Customer Service Representative (Former Employee), Tucson, AZSeptember 29, 2014
always had tools and information needed
supervisors were very well trained
helpful and supportive emplyees
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Loved it there!
Call Center Agent (Former Employee), Charleston, SCSeptember 27, 2014
Very professional environment , loved my team members, Great management. It was a pretty great place to work!
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
CASUAL WEAR
CSR (Current Employee), Pueblo, COSeptember 26, 2014
Pros: casual wear
Cons: back to back calls
GOOD COMPANY TO WORK FOR AND GREAT COWORKERS, iQOR STARTS YOU OFF AT 9.00 AFTER 3 MONTHS I WENT UP TO 10.00. PRODUCTIVITY WILL SHOW AN INCREASE AND SUBJECTED FOR A BONUS