would do family picnics and outings..charity work..dunk tanks to dunk bosses
Collections Supervisor (Former Employee) – Cambridge, ON – 29 April 2016
The start of the shift is to do attendance and to set up the lunch and break schedule for the day. Monitor the Isars..agents in seats, to match call volume. Take any escalated call. Monitor agents calls. The hardest part of this job was letting good employess go due to cut backs
I was trained at the iQor office in Montreal. My trainer Gab, was the best trainer I ever had the opportunity to work with in my entire life. The steps and process were laid out in a understandable fashion, and I went from never working on phones before to working the floor in 3 weeks!
Junior Agent (Former Employee) – Cambridge, ON – 19 April 2016
I found this job extremely stressful and high pressure.I could not handle the techy stuff we had to learn. I cannot deal with angry customers all day. I found there was way too much to know in the training. We had to remember a lot. Ths cons out the good. I did really like the people I worked with at the time.
Finance & Customer Service Representative (Former Employee) – Cambridge, ON – 3 March 2016
i got so much knowledge about customer service and finance and also technical working with iQor . I love job and i get long term experience working with Iqor. All manager and supervisor is very supportive for job done well.co-worker is also very kind and helpfull. hard part of the job is when customer is in emotional time i got so emotional and hard to resolve issue for few minutes but than i quikley get out from it and resolve issue. I always enjoyed my job during work. I love to work at home. i enjoyed to work at home 3 years.
Productive and fun workplace meeting people from a different area
Factory Worker (Former Employee) – North York, ON – 31 January 2016
Not much to say, most enjoyable part of the job was how the cafeteria had a jitz and billards table. My co-workers were cool people. The hardest part of the job was sitting down staring at a computer for too long. Learned quite a bit. A typical day at work was pretty good none the less.
j'ai adoré mon expérience chez IQOR, on m'a permis de me surpasser dans le domaine de la recherche aussi de parfaire mon anglais en touchant à plusieurs portes-feuilles. De plus, j'ai eu la chance de retourner à l'école sans être pénalisé.
Call Centre Agent (Former Employee) – Toronto, ON – 16 June 2015
IQOR was a good place to work where I developed my telemarketing skills. It was a fast paced environment with a lot of focus on the results. We had contests to see who could exceed our results and who could get the most weekly and monthly.
I learnt from my seniors and other co-workers and was pretty soon exceeding the targets consistently and also was asked towards the end to train new recruits and coach them.