I was trained at the iQor office in Montreal. My trainer Gab, was the best trainer I ever had the opportunity to work with in my entire life. The steps and process were laid out in a understandable fashion, and I went from never working on phones before to working the floor in 3 weeks!
Junior Agent (Former Employee) – Cambridge, ON – 19 April 2016
I found this job extremely stressful and high pressure.I could not handle the techy stuff we had to learn. I cannot deal with angry customers all day. I found there was way too much to know in the training. We had to remember a lot. Ths cons out the good. I did really like the people I worked with at the time.
Finance & Customer Service Representative (Former Employee) – Cambridge, ON – 3 March 2016
i got so much knowledge about customer service and finance and also technical working with iQor . I love job and i get long term experience working with Iqor. All manager and supervisor is very supportive for job done well.co-worker is also very kind and helpfull. hard part of the job is when customer is in emotional time i got so emotional and hard to resolve issue for few minutes but than i quikley get out from it and resolve issue. I always enjoyed my job during work. I love to work at home. i enjoyed to work at home 3 years.
Productive and fun workplace meeting people from a different area
Factory Worker (Former Employee) – North York, ON – 31 January 2016
Not much to say, most enjoyable part of the job was how the cafeteria had a jitz and billards table. My co-workers were cool people. The hardest part of the job was sitting down staring at a computer for too long. Learned quite a bit. A typical day at work was pretty good none the less.
Call Centre Agent (Former Employee) – Toronto, ON – 16 June 2015
IQOR was a good place to work where I developed my telemarketing skills. It was a fast paced environment with a lot of focus on the results. We had contests to see who could exceed our results and who could get the most weekly and monthly.
I learnt from my seniors and other co-workers and was pretty soon exceeding the targets consistently and also was asked towards the end to train new recruits and coach them.
Agent de Collection (Former Employee) – montreal – 25 September 2014
I Have learned to deal with people from different culture. Regardless the stats, employees are well treated and the supervisors are there to help them reach their targets. Were are not considered as numbers but human being and all doors are opened for any situations even if it's personal.