You conduct surveys, and ask people to watch videos and get their take on it
Interviewer (Former Employee) – Ottawa, Ontario – 6 January 2018
I had a great team leader, and it is because of him that I managed to work at the company for almost a year. At times there will be other team leaders who'll snoop, and listen to your calls. You are supposed to read from the script, and not make up information. Other team leaders will listen to your calls too. I was probably one of the best callers who conducted the most surveys on my team, and usually got the best surveys to conduct.
I left because of the stress.
Not selling anything
hours of talking on the phone, rude people on the phones, tensed, tired
Public Affairs Representative (Former Employee) – Montréal, QC – 11 August 2017
Depending which second cup you work for, if you get one with bad management and one that is 24 hours, it can be not so great. scheduling was not so great can have you working 7 days straight. I worked grave yard shifts in a 24hour second cup. I worked alone, they did not give me a premium for working night shift, often dangerous. like i said if you get good its not that bad, but if not well then its not so great. Plus there is no possibility of advancement or pay increases, and there are no discounts or health benefits for employees.
good training, help you out to become productive on the job
Market research specialist (Former Employee) – Winnipeg, MB – 9 March 2017
not for everybody, not everyone can handle doing cold calls and survey ones that last a half hour at that, they try to get you extra training but I've seen a quite a few people that just can't make it in that environment
I find Ipsos Reid to be a good workplace for students and for those who are also working another job. While it is a convenient job, the benefits are very minimum. The raises take quite a while to be boosted up, only at about $0.10, which is quite low for someone who has been working there a while. Overall, it is a nice environment with polite staff and another pro would be the flexibility of the schedules.
Market Research Interviewer (Former Employee) – Winnipeg, MB – 11 February 2016
Ipsos Reid is a great company, they're very accepting, provides the help you need and very flexible with the hours. Hardest part of the job is saying the same interview the whole shift, but it's all a matter of perspective. Dealing with different people of different walks of life and different background is something that comes natural to me, and I treat each interview as unique.
Print & Mail Senior Manager (Former Employee) – 300-160 Bloor Street East, Toronto, ON M4W 1B9 – 7 February 2016
Hours are from 9 to 5, but it was not uncommon to work later and longer hours including weekends, although average workweek was 40 hours it was typical to do 50 to 60 in week. Management was very strict and demanding, co-workers were great. The hardest part of job was the demands placed upon you and the best thing was when management recognized your accomplishments.
Ipsos was a very interesting place to work. My co-workers were very intelligent and we all worked well together. All aspects of my job were challenging but exciting. I learned all about global research at Ipsos.
interviewer (Former Employee) – montreal,QC – 29 September 2015
It is a good environment to work in and my co-workers very were kind to work with. It interfered with my school because I used to go to evening school and they offered shifts during the evening so I couldn't add/replace shift. Overall, I had a good experience working there.
Vice President (Former Employee) – Toronto, ON – 10 January 2015
Enjoyed working there for nearly 10 years. Management is accessible. Collegial environment. Nice people, smart, hard working, talented. Great teams to rub brains with! They do good research.
Work-life balance is not great - as is the case with most research agencies. On the flip side, there are play-opportunities with sports teams and events.The social committee works hard to create fun activities to follow serious work gatherings.
I have seen young researchers really blossom here and build a good set of research "chops". Some have moved on internationally (within and outside of Ipsos) and others have moved to other agencies and clients...others have stayed and built a good career internally.
I have good memories of my years spent here...and have made some great friends and professional contacts in the process. A good shop.
Great place to learn and grow, fun, smart people, well known brand.
Surveyor (Former Employee) – Toronto,ON – 9 August 2012
A typical day of work would consist of calling customers and asking them to do a survey and at the same time meeting a set goal within the team. I learned how to persuade Canadian residents to do the survey in a professional manner. Management was good they we're a little pushy on meeting the team goal. My co-workers were very friendly. The hardest part of the job was meeting the extremely high goal set. The most enjoyable part was the feeling after completing a successful survey.
Research Interviewer (Former Employee) – Winnipeg, MB – 30 July 2012
I feel like the work place is very calm. Your main responsibility is conduction of surveys with absolutely no sales. I did not enjoy that so much. I feel like this is a good position for students. The hours of work are very flexible and your able to choose your own schedule.
employee rewards such as pizza lunches, pot lucks and 50/50 draws donations going to a charitable cause.
stress, outbound calling, sitting for long periods.
Market Research Interviewer (Former Employee) – Winnipeg, MB – 14 July 2012
Made outward calls and conducted interviews via telephone. I learned how to deal with obscene customers in a respectful manner. Worked on a team, and each team member was responsible to excel as best they could. The hardest part of the job was feeling I'd let my team down, when not meeting a quota on time, as not everyone wanted to be interviewed. I really enjoyed working as a team, and setting goals together.