Intuit Employee Reviews

Found 24 reviews matching the search
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Annual Day Celebration at IBM had been always a lifetime memorable event
Quality Analyst/Telecaller (Former Employee) –  Gurugram30 March 2017
-Compliance auditor, data scrubbing and escalating defaulters found guilty on the grounds of Compliance/ethics was done on daily basis post as a quality analyst
- Prior to promotion as a quality analyst, used to work on Point Of Sale QuickBooks software and troubleshooting
on calls with customers was a typical day at work
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Very friendly but professional work atmosphere
Tax & Accounting Analyst (Former Employee) –  Mississauga, ON15 March 2017
Intuit Canada is one of the best work place. The working atmosphere is very professional and friendly. Their focus is on performance rather than hours etc.They have lot of social events as stress reliever.
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Strong values, great benefits and good culture
Engagement Specialist (Former Employee) –  Mississauga, ON12 March 2017
Good culture and focus on diversity and inclusion. Several changes in management made it challenging to grow. Great opportunities to learn new skills and expand resoonsibiltities.
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work at home
Représentante au service à la clientèle (Current Employee) –  Trois-Rivières, QC31 January 2017
the pay is ok. you work from home, so that a very great thing, you are surrounding by your dog or cat while working. no need to go outside. not enough hours so you need to be quick picking your hours
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Productive and easy-going
Engaged as a technical writer (Former Employee) –  Mississauga, ON19 December 2016
The people were very nice and the office is very productive; however, the onboarding experience left a lot to be desired. For someone with little experience, it proved to be a challenge learning the role. Some of the companies products are given far higher priority than other products.
Pros
Nice people, supportive, subsidized lunches
Cons
Poor onboarding
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Terrible communication between management and staff.
Tier 2 Support Specialist (Current Employee) –  Windsor, ON,14 December 2016
Unable to accommodate bookkeeper and accountant needs with the software. Companies communication amongst staff and management is terrible and minimal. Software updates and changes occur without Intuit notifying staff.

Technical staff working in outsourced departments are not treated the same and must consult Intuit as a middle step between every action taken. Escalated matters from outsourced departments are left unattended and unresolved for months while escalations submitted by bagded Intuit staff are handled in timely manner.

Have submitted multiple requests for months to provide testing material to outsourced departments, as Intuit provides work phones, work ipads and test printers and computers to their staff in order to re create software issues using these tools, yet outsourced departments still do not have the QuickBooks application installed on their computer and are forced to troubleshoot by memory as opposed to providing material they may view on the phone with their customers.

Intuit was also unaware of the tax rate change for New Brunswick recently. Upon questioning the engineers as to why the new tax amount was not updated in the newer software, they had advised that they were completely unaware of this change and did not have a "compliance resource" to inform them of these updates - yet we claim to design the software with accountants.

Currently work here, would not recommend to anyone.
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very fun and positive environment ... so long as you dont work in CARE
Service and Support Representative (Former Employee) –  Mississauga, ON1 December 2016
stay away from taking a position on their Mississauga Care team.

the current manager is a micromanaging guru and uses intimidation and fear to motivate his staff. I am speaking from personal experience and am not the voice of a bitter ex employee who got fired or laid off - I quit after finding something better.

If you apply for a job in Sales, Marketing, Product or some other department then you're set as its a great place to work. Just dont take a job in Care... not to mention they are always outsourcing Care (customer service / tech support) jobs to smaller outsourcing centres within Canada to be able to stand behind providing support from within Canada.
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Great Perks and extras
QuickBooks Business Consultant (Former Employee) –  Edmonton, AB9 November 2016
Great company, good vision. USA based, so there were lots of cutbacks in Edmonton due to economy.

No bad feelings I would work for this company in a heartbeat
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Working at Intuit
Senior Manager (Former Employee) –  Various21 June 2016
Intuit fosters a collaborative environment and treats employees well. Their compensation 'total rewards' are competitive and the people are great.
There are too many managers/directors who aren't held accountable and this can disrupt effective collaboration. In order to get ahead, you need to play the political game
Pros
benefits, work/life balance
Cons
management, politics
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Great Work Environment, great Perks and Benefits
Customer Care Manager - ProAdvisor Program (Former Employee) –  Edmonton, AB20 January 2016
Intuit was a great place to work, great people, great benefits and perks. The work was interesting and challenging; you learned a lot in a fast paced environment.
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Excellent company culture
Customer Insights Analyst (Current Employee) –  Mississauga, ON5 January 2016
Culture is amazing within work team and the office as a whole.
Management is invested in your personal development and career growth.
Pros
Culture, teamwork, attention to career development, commitment to employees
Cons
Limited opportunity for new roles, frequent re-orgs
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Great People/ fun enviroment
Service & Support Specialist (Former Employee) –  Edmonton, AB29 December 2015
Great place to work, awsome people,great benifits, tons of perks, very good enviroment. Always feel welcome.
I learned that work doesn't always have to be a chore
Pros
free beer fridays
Cons
long commute
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Great Place to Work
ASSOCIATE PROJECT MANAGER (Former Employee) –  Edmonton, AB9 December 2015
Great place to work. I learned so many different skills and abilities within my years there. Work was always challenging and the leadership was always pushing us to be better.
Pros
Free lunches, work life balance, nice work environment
Cons
Employment shifted overseas and to the US
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Great place to work
Service and Support Specialist (Former Employee) –  Edmonton, AB7 October 2015
Great company many perks and benefits, The culture and atmosphere is electric. It drives you to work knowing you get to interact with awesome people on a daily benefits
Pros
Free food, Great benefits. Good work life balance
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Great place with a great attitude towards staff.
Sales Team Lead (Former Employee) –  Edmonton, Alberta15 September 2015
There were many things that I loved about Intuit. They had a great work/life balance program. The only downside was that in the call center, at the time, things were complex and that aspect was somewhat overlooked. Like any organization, some management aspects left much to be desired. Unfortunately, like many organizations, a poor correlation between success and successful leadership were drawn. 7 years have gone by since I left Intuit, and I would still recommend this company to any prospective candidates.
Pros
Excellent, visionary approach to work/life balance.
Cons
Call Centres are often overlooked.
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Amazing people, high learning culture, lots of strategic change reshaping the organization
Manager (Current Employee) –  Edmonton, AB26 August 2015
For 10 years every day has been different. The company has been on a journey from a boxed software producer to the creator of a cloud-based ecosystem of solutions for small businesses and tax payers.

Amazing corporate culture with fantastic benefits. However, outside CA room for advancement is limited. The recent consolidation of all Canada-focused roles to the Mississauga site has meant a significant loss of experience and talent in Canada.
Pros
Your trusted and treated as an adult until you prove yourself otherwise.
Cons
Annual reorgs, insufficient room for advancement outside California.
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Not a bad place to work but....
Enterprise Sales Consultant (Former Employee) –  Edmonton, AB9 December 2014
Not a bad place to work, overall, the benefits were good. The employe culture was great. However, Intuit lied to it's entire telesales team.

The telesales team was laid off in September of 2013. The company knew they were moving the sales team to Mississauga yet told all Edmonton employees they were moving to a new location in Edmonton in October 2013. They made this announcement in early 2013 all the while knowing they were laying off the telesales team.

One of Intuit's core values, 'Integrity Without Compromise' was broken by the company itself.
Pros
Great culture
Cons
Management has no problem lying to or ignoring you.
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Remote location
Services & Support Specialist/Seasonal Tax Advisor (Former Employee) –  Mississauga, ON23 July 2014
Remote location - working from home, however difficult to build /feel like you are working for company/team
- excellent freedom as working from home, however great demand for performance in satisfying customers in shortest period of time
-learned the different nuances of provincial taxes in Canada
-answered high volume of customer inquiries on a daily basis, abundance of calls waiting always.
Pros
independence
Cons
poor compensation, no benefits, short term
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Good place to work
Senior Information Systems Engineer (Former Employee) –  Mississauga, ON14 March 2014
Excellent benefits, flexibility and amazing installations. Depending of the business area you work there is plenty to learn and advance, other business within the company not that good
Pros
Great place to work, fun and very friendly
Cons
Not too much place to grow your career.
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Great place to work with uninteresting problems
Software Engineer (Former Employee) –  Edmonton, Canada17 December 2013
This was a great place to work. The culture, was good, team was great, work / life balance was wonderful but the problems were uninteresting and better suited for somebody who wants to put in a 9-5 with little stress and very little creative room. The hardest part was staying motivated when such little new code was being injected into the application. The most enjoyable part was the camaraderie with the other staff members.
Pros
People
Cons
Work
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Overall rating

4.2
Based on 662 reviews
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Work/Life Balance
4.1
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4.2
Job Security/Advancement
3.4
Management
3.7
Culture
4.1

CEO Approval

91%
174 ratings
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