Title:
Technical help desk agent ( Junior - Intermediate IT Analyst ) ( NOC: 2282 )

Terms of Employment:
Permanent, Full Time, Day

Salary:
$12.00 to $14.00 Hourly, 40.00 Hours per week, Group Insurance Benefits

Anticipated Start Date:
As soon as possible

Skill Requirements:

Education:
Completion of high school, Completion of college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.):
A+ Certification

Experience:
7 months to less than 1 year

Languages:
Speak English, Read English, Write English

Specific Skills:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Work Setting:
Computer systems unit

Work Conditions and Physical Capabilities:
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Sitting

Security and Safety:
Criminal record check

Transportation/Travel Information:
Own transportation

Essential Skills:
Reading text, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Computer use

How to Apply:
By E-mail