Great first job, I was taught a lot about customer service
Customer Service Representative (Current Employee), Brampton, ON – June 18, 2014
Start off by clocking in, cleaning up the store if it was not properly cleaned the day before, and walk around and check the entire store. When there were customers who came into the store I would have to help them to the best of my abilities. Throughout the day I would help customers and after I finished I would go back to keeping the store clean. I – more... learned a lot about customer service, how to talk to people, and it improved my problem solving skills as well. My co-workers were all friendly, and we all got along. I am a friendly and easy going person so it is not hard talking to me. Hardest part of the job was when I first started off and I had to work under pressure because it was new to me. However now I have gotten use to it, and I have obtained the skill of being able to work under pressure. Finally the most enjoyable part of the job was helping and communicating with customers. I genuinely enjoy helping others so that was a great part of this job. – less
I would like to be a little busier...our ,mall is under renovation
Store Manager (Current Employee), Gatineau, QC – May 1, 2014
Pros: friendships are created and cherished
Cons: some times i work alone ..
The good thing about my job is that I meet lots of different people of all backgrounds, some days I am speaking in French with a customer,then I switch to Portuguese because a Portuguese client greeted me ,then another client is asking me a question in English ...so I learned to respect the differences and to understand them. I like to have a fun atmosphere – more... to work for me my clients and my team. – less
Open and Closed store accordingly (Former Employee), Edmonton, AB – February 12, 2014
Pros: great team
Cons: long hours
i would open the store and get it ready for a new day. made sure everything was up to standard. co- workers were great but our management not so much they did not know how to manage very well and put most of their managerial work load on key holders like me. overall loved helping others and interacting with customers.
Manager (Current Employee), Ancaster, ON – February 9, 2013
Cons: no authority in decision makings of any kind.
At the end of the day it is a satisfying feeling of accomplishment to have served customers and make them happy. One of the reasons I took this job was to make a difference in service and challenge myself on a higher level. Being at a management position has always been my number one aspiration from the first day on the job as a sales associate. The – more... hardest part of the job is, sometimes you may not be in an authoritative position to make a customer feel satisfy with their purchase. Where exchanges are concerned, a company's policy has to be followed. The most enjoyable part of my job is meeting and talking with the customers. – less
forklift operator/shipper (Current Employee), Brampton, ON – November 26, 2012
Pros: good hours
Cons: pay rate
in the morning i was to get all product ready for shipping, after i completed this task i continued to get the picks for the next day using counterbalance forlift. management was always willing to help and teach you ways to do your job better and more efficiently. my co-workers were always positive and on task.
Store Manager (Former Employee), windsor ont – October 16, 2012
these were my tasks:
· Responsible for budgets, sales and promotions · Responsible for weekly employee schedules and sales reports. · Handle customer inquiries and concerns · Marketing store to meet and exceed visual standards · Providing a friendly environment for return business · Recruiting ,developing and retraining staff · Operate cash register, – more... credit and debit machines – less