IT Network Administrator
International Beams Inc. - Tillsonburg, ON

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Department: IT
Location: Tillsonburg, ON, CAN
Pay Rate: to be determined
Pay Type: Salary
Employment Type: Full Time


To install, maintain and update servers, PC's, printers and software for plant, and keep IT infrastructure up and running. Provide technical support to end users and ensure the consistent flow of the network system

Knowledge and Skills (Education):

  • Administering Mac OS X Server and configuring clients.
  • Community College/ Undergraduate degree in Computer Science/ Programming
  • Must be certified in MCDST, MCSE. Certification in MCSA, MOS, MCDBA is an asset
  • Must have experience working with Wireless devises like controllers, access points...etc
  • Must have experience configuring label printers, scanners (wired and wireless)
  • Should have basic knowledge of Allen Bradley’s RsLogix 5000, RsLogix 500, RsLinx Gateway and FactoryTalk ME.
  • Knows about DDE, DH+ and AB Ethernet communications.
  • Programming OPC Servers, Visual Studio (C+/C# and VB) and Xcode V5.X (For both mac and iPad/IPhone )
  • Good to have experience with Backup Exec software
  • Excellent English communication skills (verbal and written), speaking and writing in French is an asset
  • Team player, self-starter and ability to think and resolve issues independently
  • 3 – 4 years related work experience
  • Fluent in all versions of Microsoft Office/ Windows/Antivirus products (including XP)
  • Good knowledge of Windows server 2008 and 2012
  • Lumber track knowledge is desirable
  • Strong organizational skills and procedural knowledge with good documentation skills
  • Must have a car and valid driving license
  • Actively participate in product research, evaluation and procurement
  • Ready to work in shifts, unexpected assignment

Major Accountabilities:

  • Installing, configuring and administering servers, PC's, printers and software
  • Provide user technical support and training; provide occasional technical support for Corporate office
  • Responsible for backups including Lumber Track and Network. Follow backup and recovery policies and procedures
  • Maintain daily logs sheets and proactively discuss the issues and come up with solutions/workarounds
  • Maintain communications, including LAN, WAN and internet;
  • Make sure services like Apple device; laptop, Iphone, Ipad, Email access (Gmail), Sharepoint, Intranet and fax connections are working
  • Make sure security camera systems are up and running
  • Troubleshoot hardware and software problems
  • Assist with contingency plans
  • Maintain licenses & warranty information (asset management)
  • Assist with hardware and software products research, evaluation and procurement
  • Maintain and administer phone system
  • Administrate Network system; ensure the consistent flow and communication IP address etc.
  • Active role in quarterly physical inventory
  • Work with customer service to ensure consistent EDI process if needed
  • Apply patches and keep the software and firmware up to date.
  • Provide backup to IT team in case someone is absent
  • Abide by all company polices including, but not limited to the following; Health and safety, Quality and Environmental Systems, Human resources policies
  • Ensure compliance with all applicable codes, standards and legislation including Environmental Legislation for Industrial Establishments, and the Occupational Health and Safety Act

Working Conditions:

  • 75% Office environment, 25% Plant Floor (PPE required)
  • Limited local travelling (when required)
  • On call to support 24x7

Decision Making and Authority:

  • Recommendations to department:

o Troubleshoot production work stations and office work stations
o Reset of user passwords
o Attend emergency IT related situations
o Quantitative Measurements:
o Provide IT support to the end users at 2 separate locations

About this company
International Beams I Joists are engineered to provide the highest load ratings in the industry. In combination with our Laminated Veneer...