Human Resources & Food and Beverage Trainee (Former Employee), 上海市, C23 – February 2, 2013
As a Human Resources trainee, my job was typing the information of employees, organize employees' profile, and assist recruitment manager in hiring process. I learned about the hotel's culture, team work and recruitment process. Since I also worked as personal assistant of Executive Chef, I needed to manager his daily schedule, translate his files and – more... orders from English to Mandarin, attended meeting with him and make notes, and assist him to communicate with other co-workers through translation. There were a lot things I learned from executive chef, I learnt a lot knowledge about food, assistant skills and problem solving skills. I had a good time with all my co-workers, they are very nice people and taught me a lot, we spent break time together on talking and I had a lot fun with them. The hardest part of those two job was solve the problem instantly and hiring people. The most enjoyable part was the challenges, since I never worked in a hotel before, and by working with all of those professionals offered me an excellent chance to learn from them. – less
BANQUET CAPTAIN (Current Employee), Monterey, CA – July 20, 2014
Since we have opened we have never slipped under the # 3 spot for Intercontinentals but this year we are the # 1 Intercontinental for the year. This number is based on guest satisfaction. It is the staff we have a bunch of customer service pros. I built our banquet department from the beginning and I have pushed happy guest from day one and we have – more... never looked back. We have had the #1 Banquet department since we opened whether the hotel dropped under or not. We have averaged over 92% guest satisfaction since the opening. – less
Prepare continental, Indian, Mexican and Italian dishes
Commi Chef in Hot (Former Employee), riyadh saudi arabia – June 7, 2014
Pros: free food accomodation
Cons: long hours(12)
• Correctly and safely operated all kitchen equipment in accordance with set guidelines. • Prepared for each shift by placing a clean cutting board and utensil bath at workstation. • Prepares all mise en place in my production section for smooth operation. • Followed proper food handling methods and maintained correct temperature of all food products.
Assistant and Secaryt (Former Employee), Johannesburg, GP – February 27, 2014
Pros: i had a hour lunch fee
Cons: long working hours and long travelling distances
Was a good working environment but it did not challenge me enough. Due to my studies it became difficult to maintain my working hours and due to the traveling distance it became difficult getting to work.
Intercontinental's job culture is what you'd expect from there company goals. All exceptional.
Night Audit Manager (Former Employee), Miami, FL – February 19, 2014
Pros: free parking, promotions from within, commissions, they put effort into training there employees.
Cons: i can't think of any.
The Intercontinental helped season my MOD experience from previous hotel experience. Management there furthered my knowledge of global hotel standards. Management was always around excelling to improve overall service. Being part of the IHG family was great, all coworkers were enthusiastic about their respective positions and excelled at everything. – more... I would rarely come across anything that needed to be reported through my nightly MOD walk through such as something that needed the engineers attention, nor was there many noise complaints either. Intercontinental has a sleep well policy they take serious and as such the walls are not thin at all. The only challenge was the random last minute influx of many distressed passengers due to us being an airport hotel, which was new to me, but taught me how to better handle and prepare for last minute shifts from low occupancy to very fast paced rush of check ins as well as food vouchers all being used simultaneously after check in since we took room service orders too. Typically front desk doesn't usually put in room service orders, so this helped cultivate employees that could handle multitasking. – less
Captain D's Seafood (Current Employee), Egypt, AR – June 21, 2013
Pros: i work under pressure
Cons: i do not have much of the world's languages i speak good english and a little german
1.& I was working in Ki breakfast brought coffee and tea for guests At lunch you are ready to prepare cocktails to make guests satisfy and the recovery of the Day 2 &. Service Company 2 ways how to solve the problem 3 Sales 4Ensure hospitality 5 Contact with colleagues 6 Knowledge of food Beverage knowledge 3&How do you manage workers How to Train trainees – more... 4 & Collaborating with colleagues and love to make work better for guests 5&Nothing I love work 6&Dealing with guests and coworkers 7 & I hope the opportunity with you – less
Guests Services Agent (Current Employee), Buckhead, GA – March 13, 2013
Pros: benefits and pay rate experience
Cons: paying for parking, poor management
The most enjoyable part of working here is meeting new people and celebrities and developing a friendship with them. The hardest part about working here is not being able to balance work and family life being a single parent because your working long hours and the management does not care about weather or not you have a lifestyle change with your family – more... and need a change in your schedule. – less
Reservation sales agent (Former Employee), Abu Dhabi – December 20, 2012
Pros: free three meals, transportation, accommodation, ....etc
Cons: long hours.
I have learnt everything about hospitality from InterContinental. Starting from Hotel policy and standard to do my full task as reservation sales agent. I have taken a lot of training to develop my skills, acknowledgement, attitude and behavior to be an international employee for a big company in the hospitality industry. The management gave us the – more... opportunity to develop and grow, and they cared for employee happiness in order to deliver the excellent service to our guests. My coworkers were like my big one family and every success happened with them support. I really enjoyed to work at InterContinental Abu Dhabi and was the base for everything I have now. – less
Accounts Receivable (Current Employee), Finance – November 17, 2012
Great Hotels Guest Love, Staff Loves Started with IHG as a steward from2008 January, After the cross training, Room to grow presently as Accounts Receivable in Finance Dept from 2010 December till present
diseñador grafico (Current Employee), Santa Ana Chiautempan, TLA – February 25, 2014
normalmente en el trabajo me vasaba en lo que era la reparticion de pan en diferentes poblaciones, lo cual contaba uno con buenas unidades para trabajar, la parte mas dificil del traba era que la verdad no cantabamos con seguro y pues eso me hacia dudar en seguir trabajando