Challenging and Rewarding Company to Work for.
Pros: meeting people, developing skills, challenging
Cons: long hours sometimes, never enough time!!
A typical day at work for me, is firstly helping my team serve breakfast in the morning, conversing and hosting the guests and creating a great atmosphere for my guests to start the day.
Then dealing with check outs and payments on the front desk ,dealing with any issues or complaints a guest may have. I coach and motivate my team and lead by example.
I have a huge range of other jobs and tasks I do, admin related, reservation related, management related but each day is different at the hotel and offers a fresh new exciting challenge to overcome, and this is too small a space to really explain in detail what the job role consists of.
The main thing to remember is its all about the guests and great customer service!!