Strong people philosophy with well defined goals, objectives
Director of Front Office (Former Employee) – Toronto, ON – 1 May 2017
A great company with high expectations. Very fast paced and intense work environment. I would not work for them again as the work/ life balance is lacking and while there are strong guidelines and vision, the reality falls short of the mark.
Senior Front Desk Agent (Former Employee) – Toronto, ON – 22 March 2017
As a Senior Front Desk Agent I was responsible for many aspects. Essentially the Senior sole is a supervisory position. However, on a day to day basis the work load was almost unmanageable and ever increasing.
Night Auditor (Former Employee) – Terrigal, NSW Australia – 20 March 2017
I really enjoyed my experience working at a Crowne Plaza property in Australia. I entered in a F&B Supervisor position which was a very familiar role to me however I was also given the opportunity to change departments and develop a new set of professional skills as a Front Desk Agent and also as an Auditor/Relief Night Manager of the hotel. An excellent employer.
Lead Registered Massage Therapist (Current Employee) – Toronto, ON – 7 December 2016
The Intercontinental Hotel is truly a great mix of people from all backgrounds and nationalities. Working here is very rewarding and engaging. Everyday you here multiple languages and engage in conversation with many people. It's great to see how so many different people are able to work together in one space.
paid education, great employee appreciation program
Pay could be more; doesn't have a transit discount plan
Housekeeping Quality Advisor (Former Employee) – Toronto, ON – 6 April 2016
It is hard to be a new supervisor and enforce rules that employees are already so used to doing things their own way. And I felt like there was no room for error when working there, even if you're new.
Room Attendant (Former Employee) – Toronto, ON – 26 September 2014
This was a great job at first. The management was super nice, HR was super nice, and everyone got along very well and helped out when needed.
However, hours are based on occupancy, so as a part time employee, one week I would have 40 hours, and the next I would have 5 hours, and this would happen consistently.
When I was hired I informed the management that I would be returning to school in 3 months, which they told me was not a problem. 3 days before my 3 month probation was to be up, I was let go because I no longer had full availability due to my school schedule.
Way to mislead me that I had job security. The students who you do see working there are all interns that are full time and unpaid. Very few are hired upon completion of their internships.
Be wary if you are a summer hire. It may only be for summer.
Also, as a p/t employee, I paid $1.50/hour to the union, however I received no union protection (as I was under 3 months) and I received no benefits. There is no opt-out option for paying union fees, it comes directly off your pay stub.
Plesant work environment
No job security for students / unpredictable hours
highly professional yet homely touch to the working culture
Banquet & Restaurant Trainee (Former Employee) – Toronto, ON – 4 August 2014
One of the best employer out there in the job market. My routine day include job duties like assisting banquet management team by ensuring proper and systematic BEO sequencing through Delphi operating system on a daily basis, scheduling and payroll duties, invoicing and client accounts management through Micros system, requisition and inventory management duties, producing coffee sheets, function layout sheets, liquor consumption reports, inventory sheets, Evention data system reports and general administrative work. Other departmental duties include assisting banquet staff with preparation, supervision and execution of banquet functions and helping Azure fine-dining restaurant staff during peak periods. Best time i ever spend working with any of the employer.
Productive, great benefits, good team work and a great sense of accomplishment.
Reservations Agent (Current Employee) – Toronto, ON – 31 May 2014
-Assist guests with reservations in a professional and friendly manner by listening to their needs and providing the best fit. -Use your phone smile to put guests in ease and make them feel comfortable and welcome. Make sure guests realize that you value their time and loyalty to the hotel. - Calm irate guests using problem solving skills by being assertive rather than aggressive. - Be a team player to ensure smooth flow of daily tasks. - Able to work in a fast paced environment.
Great medical and dental benefits, unionized environment
Sales Manager, Corporate Market (Former Employee) – Toronto, ON – 19 November 2013
A lot of unexpected things can happen in a regular work day, which makes it fun and interesting. Great team work in every department makes things go smoother, co-workers are friendly and always happy to help. A lot of stress can accummulate due to the high pace demands. What I loved the most about my job was travelling and this was also what I found to be the hardest when it came time to balance life-work.
Room Reservation Agent/PBX (Current Employee) – Toronto, ON – 14 September 2013
International brand that respects its employees Every day there is something new that I learn I have learned company's standards, bookings, management, taking decisions, My coworkers are very helpful with positive attitude Difficult memorizing company's codes and policies is the hardest part The most enjoyable part of the job is the awards and appreciations we got when up-selling, and doing great job and extra effort