Lead Registered Massage Therapist (Current Employee) – Toronto, ON – 7 December 2016
The Intercontinental Hotel is truly a great mix of people from all backgrounds and nationalities. Working here is very rewarding and engaging. Everyday you here multiple languages and engage in conversation with many people. It's great to see how so many different people are able to work together in one space.
paid education, great employee appreciation program
Pay could be more; doesn't have a transit discount plan
Housekeeping Quality Advisor (Former Employee) – Toronto, ON – 6 April 2016
It is hard to be a new supervisor and enforce rules that employees are already so used to doing things their own way. And I felt like there was no room for error when working there, even if you're new.
Room Attendant (Former Employee) – Toronto, ON – 26 September 2014
This was a great job at first. The management was super nice, HR was super nice, and everyone got along very well and helped out when needed.
However, hours are based on occupancy, so as a part time employee, one week I would have 40 hours, and the next I would have 5 hours, and this would happen consistently.
When I was hired I informed the management that I would be returning to school in 3 months, which they told me was not a problem. 3 days before my 3 month probation was to be up, I was let go because I no longer had full availability due to my school schedule.
Way to mislead me that I had job security. The students who you do see working there are all interns that are full time and unpaid. Very few are hired upon completion of their internships.
Be wary if you are a summer hire. It may only be for summer.
Also, as a p/t employee, I paid $1.50/hour to the union, however I received no union protection (as I was under 3 months) and I received no benefits. There is no opt-out option for paying union fees, it comes directly off your pay stub.
Plesant work environment
No job security for students / unpredictable hours
highly professional yet homely touch to the working culture
Banquet & Restaurant Trainee (Former Employee) – Toronto, ON – 4 August 2014
One of the best employer out there in the job market. My routine day include job duties like assisting banquet management team by ensuring proper and systematic BEO sequencing through Delphi operating system on a daily basis, scheduling and payroll duties, invoicing and client accounts management through Micros system, requisition and inventory management duties, producing coffee sheets, function layout sheets, liquor consumption reports, inventory sheets, Evention data system reports and general administrative work. Other departmental duties include assisting banquet staff with preparation, supervision and execution of banquet functions and helping Azure fine-dining restaurant staff during peak periods. Best time i ever spend working with any of the employer.
Productive, great benefits, good team work and a great sense of accomplishment.
Reservations Agent (Current Employee) – Toronto, ON – 31 May 2014
-Assist guests with reservations in a professional and friendly manner by listening to their needs and providing the best fit. -Use your phone smile to put guests in ease and make them feel comfortable and welcome. Make sure guests realize that you value their time and loyalty to the hotel. - Calm irate guests using problem solving skills by being assertive rather than aggressive. - Be a team player to ensure smooth flow of daily tasks. - Able to work in a fast paced environment.
Great medical and dental benefits, unionized environment
Sales Manager, Corporate Market (Former Employee) – Toronto, ON – 19 November 2013
A lot of unexpected things can happen in a regular work day, which makes it fun and interesting. Great team work in every department makes things go smoother, co-workers are friendly and always happy to help. A lot of stress can accummulate due to the high pace demands. What I loved the most about my job was travelling and this was also what I found to be the hardest when it came time to balance life-work.
Room Reservation Agent/PBX (Current Employee) – Toronto, ON – 14 September 2013
International brand that respects its employees Every day there is something new that I learn I have learned company's standards, bookings, management, taking decisions, My coworkers are very helpful with positive attitude Difficult memorizing company's codes and policies is the hardest part The most enjoyable part of the job is the awards and appreciations we got when up-selling, and doing great job and extra effort
Banquet Server (Current Employee) – Toronto, ON – 26 July 2012
The hardest part of the job is to be on your feet for 7 hours. However the staff that you work with make it worthwhile. Everyone, including management team is always very positive and up-beat. You do get to eat the good food that the Hotel makes when you get the chance to have a break. The most enjoyable part of the job is to meet different people and to be able to serve them in the best way you can. When customers are satisfied then it reflects on the working staff. I have learned to properly set up tables in different functions, I have also learned to use my strength when carrying heavy plates and trays. My time management skills are enhanced since each function consisted of specific time periods of when to serve and to clean.