InterCall

InterCall Employee Reviews in Canada

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Great Co-Workers!
Bilingual Training Specialist (Former Employee) –  Kingston, OntarioFebruary 8, 2016
Intercall/West Corporation is a great company, with many great employees who give 110% every day. I am glad I had the opportunity to help develop the training curriculum.
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Very Immature Management
Call Centre Employee (Former Employee) –  Kingston, OntarioMay 31, 2012
The job was interesting and challenging at times, but if you were not part of the management click, then you had no chance of ever advancing. Favourtism was a huge issue, and it was based on kissing butt and not a good work ethic.
Pros
clean environment - nice work stations
Cons
management - from supervisors to call centre director
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Fun place to work with fooseball table
QA Analyst (Former Employee) –  Mississauga, ONMay 17, 2012
Good place to work at.
Pros
Top global conferencing company with offices in North America, Asia Pacific and EMEA which provides opportunity to work in different countries.
Cons
Intercall is a sales driven company. It seems as though those who work in operations are not compensated or rewarded like the sales reps.
Advice to Senior Management
Reward and compensate those who work in Operartions. Otherwise it is a good company to work for with decent management and leadership.
Pros
no free lunches
Cons
long hours
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