InterCall

153 reviews

InterCall Employee Reviews

Found 4 reviews matching the search
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Review
Lead Operator (Current Employee) –  KingstonSeptember 24, 2015
Unfortunately management started to change drastically.When i first started I wanted to try really hard and make my career move forward. Now with new management the employee driven mentality seems to be gone and I feel more and more like a cog in a machine.
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Very Immature Management
Call Centre Employee (Former Employee) –  Kingston, OntarioMay 31, 2012
The job was interesting and challenging at times, but if you were not part of the management click, then you had no chance of ever advancing. Favourtism was a huge issue, and it was based on kissing butt and not a good work ethic.
Pros
clean environment - nice work stations
Cons
management - from supervisors to call centre director
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Fun place to work with fooseball table
QA Analyst (Former Employee) –  Mississauga, ONMay 17, 2012
Good place to work at.
Pros
Top global conferencing company with offices in North America, Asia Pacific and EMEA which provides opportunity to work in different countries.
Cons
Intercall is a sales driven company. It seems as though those who work in operations are not compensated or rewarded like the sales reps.
Advice to Senior Management
Reward and compensate those who work in Operartions. Otherwise it is a good company to work for with decent management and leadership.
Pros
no free lunches
Cons
long hours
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3.7
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