Lead Operator (Current Employee) – Kingston – 24 September 2015
Unfortunately management started to change drastically.When i first started I wanted to try really hard and make my career move forward. Now with new management the employee driven mentality seems to be gone and I feel more and more like a cog in a machine.
Call Centre Employee (Former Employee) – Kingston, Ontario – 31 May 2012
The job was interesting and challenging at times, but if you were not part of the management click, then you had no chance of ever advancing. Favourtism was a huge issue, and it was based on kissing butt and not a good work ethic.
clean environment - nice work stations
management - from supervisors to call centre director
QA Analyst (Former Employee) – Mississauga, ON – 17 May 2012
Good place to work at. Pros Top global conferencing company with offices in North America, Asia Pacific and EMEA which provides opportunity to work in different countries. Cons Intercall is a sales driven company. It seems as though those who work in operations are not compensated or rewarded like the sales reps. Advice to Senior Management Reward and compensate those who work in Operartions. Otherwise it is a good company to work for with decent management and leadership.