NETWORK SUPPORT ENGINEER POSITION
Intellimedia requires a full time person to fill the position of NETWORK SUPPPORT ENGINEER to support its clients. Position includes a excellent benefits package; competitive salary based on qualifications and experience. The successful applicant must have experience in the following areas:

• Microsoft Server products (2008/2003 Server)
• Microsoft Operating Systems (Windows XP & 7)
• Apple iOS 5
• Apple OS experience
• VMWARE
• Storage

POSITION SUMMARY:
The candidate will:

• Provide direct support for network operating systems, network servers, personal computers and software used in instructional and administrative applications over a number of clients sites
• Support via onsite, E-Mail, Remote.
• Assist support Manager in managing the installation of systems
• Complete other responsibilities consistent with the role as defined by the Support Manager

REPORTING RELATIONSHIP
The candidate will reports to the Support Manager.
DUTIES AND RESPONSIBILITIES
System Support

• Provide support for hardware installations, upgrades, failures
• Provide guidance and support for system upgrades, installations and maintenance both at a hardware and software level
• Provide user support for authorized software applications
• Participate in the planning and implementation of system installations in both instructional and administrative systems
• Work with vendors and contractors to help ensure the systems and software interact appropriately

Communication Support

• Assist in the planning, installation and implementation of electronic communication services
• Assist in the planning, operation and maintenance of Internet services and websites

Network Support

• Provide network infrastructure support, wired and wireless
• Provide network operating system advice and support
• Maintain network and desktop system security and anti-virus protection
• Maintain and help others with server administration and support

QUALIFICATIONS
Skills

• Thorough knowledge of desktop operating systems (Windows XP and Windows 7)
• Thorough knowledge of desktop imaging and setup
• Expert knowledge of Microsoft Windows 2008/2003 Server and Active Directory
• Familiarity with iOS devices – iPods, iPads, iPhones, and mobile device management
• Familiarity with common software applications (MS Office and other productivity software)
• Demonstrated knowledge of Wide Area Network / Local Area Network issues, techniques and installations
• Proven problem solving processes and skills

General Attributes

• Strong interpersonal skills
• Valid driver’s license and an automobile
• Proven record as a team member
• Excellent problem solving skills
• Ability to work with minimal supervision
• Sound understanding of technologies role in education
• Independent, life-long learner
• Strong time management skills and ability to handle multiple tasks

Minimum Educational Standards

• Minimum of two years experience directly related to the requirements as outlined above
• Two-year post-secondary diploma in the field of computer technology
• Industry certifications is a plus

Please submit a resume and references by Feb 28 , 2013