Intact Employee Reviews

Found 105 reviews matching the search
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Personal Lines Auditor (Current Employee) –  London, ON20 June 2017
I work in the personal lines auditing department at Intact Insurance. I audit both in house underwriters and brokers who process new business on behalf of Inact.
Pros
n/a
Cons
n/a
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productive work culture
Receptionist (Former Employee) –  Edmonton, AB20 June 2017
Intact Insurance has a clean environment that creates a welcoming atmosphere when you enter. Every one I worked with was knowledgeable and has strong work ethic. I would work with them again.
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Average
Claims Representative, Property Telephone Adjuster (Former Employee) –  Calgary, AB5 June 2017
Company was helpful in allowing me to grow and learn for the time I was there. As well allowing employees to move up within was a positive. Many companies don't promote this.
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Collegues make the departement
Assistant-Underwriter in Commercials Insurances (Current Employee) –  Montréal, QC1 June 2017
High direction is great but units managers choices are a bit shaky.
Lack of communication and often really of managers that can't follow or young one with powertrips. ( Still some nice ones tho )

Nice values. They take good care of their clients but not so much of their employees.

Some departements seems lot better than others.

Still a great school of insurance .. but they underpay when compared to the market.
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Ok place to work
Underwriter (Former Employee) –  Toronto, ON31 May 2017
Culture changes rapidly, and advancement is limited.
Pay could be better.
Departments are isolated and little is communicated to employees.
Management support varies, and is limited.
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Good for work/life balance
Underwriter (Former Employee) –  Toronto, ON29 May 2017
Flexible work environment. Helpful management. At the time I was working for Intact Insurance, I moved homes and they were very helpful with transferring me from the Toronto office to the Durham office.
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Not a great place to work
Underwriter (Former Employee) –  Calgary25 May 2017
Found the corporate culture to be stifling. Very little interaction amongst co-workers and between teams. You felt chained to your desk all day. Management did little to promote interaction.
Pros
Good pay and benefits
Cons
Exceedingly boring culture with little social interactions between employees
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Great place to work
Data Entry Clerk (Former Employee) –  Dartmouth, NS15 May 2017
The people were great to work with and it seemed to be a very productive environment where people could really enjoy their job and be proud of where they work.
Cons
It was a short contract position, but there wasn't really cons for the company.
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Nice place to work and the people are cool. Not enough money.
Mailroom Clerk (Current Employee) –  Toronto, ON4 May 2017
The people along with the managers are pretty great. The benefits are really good but the pay is lacking. There are always outings and other cool things going on so the culture is great as well. But there isn't that many opportunities for people without degrees or not pursuing their CIP designation. However, if you have a degree and plan on completing your CIP designation, you'll be fine as long as your patient and don't mind making decent money for a bit. Low to high 30k.
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great experience with an amazing work environnement
Agent de liaison (Former Employee) –  Montréal, QC2 May 2017
It is a great place to grow, especially for students. The tasks were stimulating and engaging. The team was helpful and welcoming, new comers will feel at ease.
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Did not enjoy this assignment
UNDERWRITING ASSISTANT - 8 Month Contract (Former Employee) –  Mississauga, ON27 April 2017
Worked here on a temp assignment and was not a good fit at all. Did not enjoy the workplace culture, nor the environment. Found it to be very negative.
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Friendly place to work
Underwriting Assistant (Current Employee) –  Calgary, AB25 April 2017
Your work day could be quite overloaded at times, but a great opportunity to advance to Underwriting, but only if you wish. Keep in mine that you should always advance on your own decisions not your manager.
Pros
Cheap insurance, stock options
Cons
Pay
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Intact Insurance like all big company's suffer from poor middle management
Conversion Specialist / Developer (Former Employee) –  Toronto, ON25 April 2017
Most of the project software managers were never software developers and so have little understanding of software issues. The culture of the software developers is to maintain the status quo which tends to be repressive. As a result management is very slow to realize the potential of the new features of the Oracle RDBMS which result in either them not being utilized or incorrectly utilized in some of their projects when these very features are what the company needs to be using.

There is a culture of complacency and superficiality towards rewarding workers when others have done most of the underlying work.
Pros
Flexible hours
Cons
Tendency towards politics rather than the best solutions
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Ok place to work
Legal Assistant (Former Employee) –  Calgary, AB18 April 2017
Management was very much a double taking type. Not very helpful when I was going through some ruff personal stuff. I would not recommend this as a place to work in the legal department.
Pros
None
Cons
None
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Timely Done Work.
Document Imaging Assistant (Former Employee) –  Canada5 April 2017
Intact Is a good place to work..
Well Treating People..
Friendly People.
Every end of the Month will be a work Dead Line.
People are very help full at Job work.
Pros
free lunch on Christmas
Cons
2hours
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Good benefits .. that's it.
CSR - Customer Service Representative (Former Employee) –  Calgary, AB23 March 2017
They claim to be a "family" and "care for your well being" FALSE. Treated more like prisoners.
Management has done a complete 180, no longer care for you as a person, you are just a number, an easily replaceable number.
Many people are leaving this company, and for good reasons.
HR are rude, judgmental and inconsiderate people.
You cannot take washroom breaks without Managers giving you a hard time.
They will have 5, unnecessary, meetings and wonder why people are behind.

Unless you want to dedicate hours ( and your health ) into endless hours of overtime to be "caught up" on files, then this is the job for you!

They hire by the bus loads, also fire you by the bus loads. No warning, even without cause or reason.

*APPLY WITH CAUTION*
Pros
Health benefits
Cons
Too many to list
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Fun people but no effort to make the job feel less like a call centre
Casualty Claims Rep II (Former Employee) –  Edmonton, AB21 March 2017
Professional aspect of the jobs at Intact is taken away. They focus way too much on a call centre, centrally managed approach. This allows growth of negative feelings in each office.
Pros
good computer systems
Cons
poorly managed workloads
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Management needs some revamping
Claims representative II (Former Employee) –  Edmonton, AB7 March 2017
Loved working for this company in edmonton. Managers in the claims department are hard to deal with. Managers used to be good and stand by their staff. Everyone walks on pins and needles. Unable to get up from desk during unscheduled breaks. Now it's worse than being in the military. No respect for boundaries by management.
Pros
Good benefits and co-workers
Cons
Management and how they disrespect core values
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Great work-life balance
Claims Representative I (Current Employee) –  Ottawa, ON15 February 2017
Great company - great work/life balance. Salaries can be improved and allow for greater upward mobility without being in the same position for so long. Most management is great.
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friendly caring employees, intense workload, good remuneration
UNDERWRITING ASSISTANT (Former Employee) –  Vancouver, BC28 January 2017
processing of personal insurance policies to set standards, supporting underwriters and brokers by phone, email, fax
volume driven, annual bonus programme
Pros
Pizza lunch reward for getting through tough periods
Cons
not much interaction with co-worker, tied to the computer
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Overall rating

3.7
Based on 108 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.7
Job Security/Advancement
3.2
Management
3.3
Culture
3.5