Intact Employee Reviews

Found 95 reviews matching the search
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Did not enjoy this assignment
UNDERWRITING ASSISTANT - 8 Month Contract (Former Employee) –  Mississauga, ON27 April 2017
Worked here on a temp assignment and was not a good fit at all. Did not enjoy the workplace culture, nor the environment. Found it to be very negative.
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Friendly place to work
Underwriting Assistant (Current Employee) –  Calgary, AB25 April 2017
Your work day could be quite overloaded at times, but a great opportunity to advance to Underwriting, but only if you wish. Keep in mine that you should always advance on your own decisions not your manager.
Pros
Cheap insurance, stock options
Cons
Pay
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Intact Insurance like all big company's suffer from poor middle management
Conversion Specialist / Developer (Former Employee) –  Toronto, ON25 April 2017
Most of the project software managers were never software developers and so have little understanding of software issues. The culture of the software developers is to maintain the status quo which tends to be repressive. As a result management is very slow to realize the potential of the new features of the Oracle RDBMS which result in either them not being utilized or incorrectly utilized in some of their projects when these very features are what the company needs to be using.

There is a culture of complacency and superficiality towards rewarding workers when others have done most of the underlying work.
Pros
Flexible hours
Cons
Tendency towards politics rather than the best solutions
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Ok place to work
Legal Assistant (Former Employee) –  Calgary, AB18 April 2017
Management was very much a double taking type. Not very helpful when I was going through some ruff personal stuff. I would not recommend this as a place to work in the legal department.
Pros
None
Cons
None
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Timely Done Work.
Document Imaging Assistant (Former Employee) –  Canada5 April 2017
Intact Is a good place to work..
Well Treating People..
Friendly People.
Every end of the Month will be a work Dead Line.
People are very help full at Job work.
Pros
free lunch on Christmas
Cons
2hours
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Good benefits .. that's it.
CSR - Customer Service Representative (Former Employee) –  Calgary, AB23 March 2017
They claim to be a "family" and "care for your well being" FALSE. Treated more like prisoners.
Management has done a complete 180, no longer care for you as a person, you are just a number, an easily replaceable number.
Many people are leaving this company, and for good reasons.
HR are rude, judgmental and inconsiderate people.
You cannot take washroom breaks without Managers giving you a hard time.
They will have 5, unnecessary, meetings and wonder why people are behind.

Unless you want to dedicate hours ( and your health ) into endless hours of overtime to be "caught up" on files, then this is the job for you!

They hire by the bus loads, also fire you by the bus loads. No warning, even without cause or reason.

*APPLY WITH CAUTION*
Pros
Health benefits
Cons
Too many to list
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Fun people but no effort to make the job feel less like a call centre
Casualty Claims Rep II (Former Employee) –  Edmonton, AB21 March 2017
Professional aspect of the jobs at Intact is taken away. They focus way too much on a call centre, centrally managed approach. This allows growth of negative feelings in each office.
Pros
good computer systems
Cons
poorly managed workloads
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Management needs some revamping
Claims representative II (Former Employee) –  Edmonton, AB7 March 2017
Loved working for this company in edmonton. Managers in the claims department are hard to deal with. Managers used to be good and stand by their staff. Everyone walks on pins and needles. Unable to get up from desk during unscheduled breaks. Now it's worse than being in the military. No respect for boundaries by management.
Pros
Good benefits and co-workers
Cons
Management and how they disrespect core values
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Great work-life balance
Claims Representative I (Current Employee) –  Ottawa, ON15 February 2017
Great company - great work/life balance. Salaries can be improved and allow for greater upward mobility without being in the same position for so long. Most management is great.
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friendly caring employees, intense workload, good remuneration
UNDERWRITING ASSISTANT (Former Employee) –  Vancouver, BC28 January 2017
processing of personal insurance policies to set standards, supporting underwriters and brokers by phone, email, fax
volume driven, annual bonus programme
Pros
Pizza lunch reward for getting through tough periods
Cons
not much interaction with co-worker, tied to the computer
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Poor Management/Negative working environment
Adjuster (Former Employee) –  Vancouver, BC23 January 2017
This is a corporate instilling fear culture allowing one way communication. High mircomanagement enivorment that promotes no trust toward employees. Multi/complex computer systems make negative working environment. Employees easily feel miserable and failed creating high employee turnover rates and employee stress leaves suitations.
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Good Company to work for
CLAIMS ADJUSTER, AUTO (Former Employee) –  Whitby, ON6 January 2017
Overall, Intact is a well run company with a positive work environment. Intact had a good training program and was supportive of development in entry level positions. The auto claims department had a high degree of turnover, especially at the management level, and this was not due to promotions. Recommendation if you had the choice would be to enter the more positive departments like underwriting.
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My managers were fantastic but limited options to advance.
Commercial Auto Underwriter - IRCA (Former Employee) –  Ottawa, ON31 December 2016
As a company the company did a great job to make sure employees satisfactions were met. As a growing individual trying to advance in my career, options were limited unless you wanted to move across the country.
Pros
Open communication
Cons
Lack of advancement
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Claims
Towing and Storage Claims Adjuster (Former Employee) –  Toronto and Ajax29 November 2016
Claims is a fast paced job. Need to be able to multi task and do many things at once. Need to be able to talk to people who have just been through a stressful situation.
Pros
help people
Cons
fast pace
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Great place to work
Business Analyst (Former Employee) –  Toronto, ON31 October 2016
Great and amazing place to work. Open and professional environment. friendly co workers. Great work life balance. Understanding leadership.
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Good Company
Helpdesk Specialist II (Former Employee) –  Toronto, ON20 October 2016
Good Company, does need some work within management.
The company itself cares about their employees.
Needs more communication between VP's and management.
Pros
Decent Salery, great co-workers
Cons
favouritism within internal jobs
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A great place to work
Legal Administrative Assistant (Former Employee) –  Edmonton, AB16 September 2016
Intact is a great place to work with different job opportunities and room for advancement. They strive for success. They offer training and courses to better yourself. They are committed to clients and employees.
Pros
Everything you could want.
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Great people to work with
Adjuster -Accident Benefits (Current Employee) –  Ottawa, ON9 September 2016
Initially it is providing customer service by processing claims. During this process we are providing support and guidance to the customers during rehabilation. Multi tasking many files is a daily challenge. Every file /call / claimant are different, however a great chance to learn something new every day, which is very rewarding and love helping people. Having great co workers for support and family feeling environment.
Pros
Salary / Benefits / Bonus
Cons
not enough staff for the workload
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Great place
Manager (Current Employee) –  Toronto2 September 2016
Excellent management
Very challenging and demanding environment
Very rewarding
Great people to work with
Diversity well maintained
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Good place to work
Data Scientist/Consultant (Former Employee) –  MontrĂ©al, QC17 August 2016
An easy work environment and great team leads; however, working with some reluctant workers (resistive to learn with new technology) makes the life harder.

Great programs for employer growing towards higher level !
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Overall rating

3.7
Based on 98 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.8
Job Security/Advancement
3.2
Management
3.3
Culture
3.5