Auto Claims Adjuster (Former Employee) – Ajax, ON – 24 November 2012
unrealistic targets location is key to why people work here (ajax location) management do not support team (call centre) co workers are stressed out all the time, work extra hrs to try to meet targets frustrating co-workers are the best part of this job
managers know location is important to workers and take advantage
Claims Adjuster (Former Employee) – Mississauga, ON – 7 October 2017
I learned alot from the company regarding customer service and was good at settling total losses and disputes with the insured. I was also on the queue when it was busy. I disputed fees for towing and storage. I worked well with management and was always there to help out. The hardest part of the job was trying to settle with some insured who were abusive. The most enjoyable part of the job was customer service and enjoying working with different type of people and my co workers.