Intact Employee Review

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sweat shop invironment
Auto Claims Adjuster (Former Employee) –  Ajax, ON24 November 2012
unrealistic targets
location is key to why people work here (ajax location)
management do not support team (call centre)
co workers are stressed out all the time, work extra hrs to try to meet targets
frustrating
co-workers are the best part of this job
Pros
location
Cons
managers know location is important to workers and take advantage
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Just a GREAT place to work!
Customer Service Representative (Current Employee) –  Calgary, AB30 October 2017
I get up every day to love to go into my job! I cant wait to be able to get calls to help the clients and brokers. I feel that it is a challenge and there is a lot of growth.
Pros
Great Benefits
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Review
Claims Adjuster (Former Employee) –  Mississauga, ON7 October 2017
I learned alot from the company regarding customer service and was good at settling total losses and disputes with the insured. I was also on the queue when it was busy. I disputed fees for towing and storage. I worked well with management and was always there to help out. The hardest part of the job was trying to settle with some insured who were abusive. The most enjoyable part of the job was customer service and enjoying working with different type of people and my co workers.
Pros
Was great management team
Cons
Work load was heavy at times
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Overall rating

3.7
Based on 121 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.7
Job Security/Advancement
3.2
Management
3.2
Culture
3.6