Auto Claims Adjuster (Former Employee) – Ajax, ON – 24 November 2012
unrealistic targets location is key to why people work here (ajax location) management do not support team (call centre) co workers are stressed out all the time, work extra hrs to try to meet targets frustrating co-workers are the best part of this job
managers know location is important to workers and take advantage
Nice place to work and the people are cool. Not enough money.
Mailroom Clerk (Current Employee) – Toronto, ON – 4 May 2017
The people along with the managers are pretty great. The benefits are really good but the pay is lacking. There are always outings and other cool things going on so the culture is great as well. But there isn't that many opportunities for people without degrees or not pursuing their CIP designation. However, if you have a degree and plan on completing your CIP designation, you'll be fine as long as your patient and don't mind making decent money for a bit. Low to high 30k.
Underwriting Assistant (Current Employee) – Calgary, AB – 25 April 2017
Your work day could be quite overloaded at times, but a great opportunity to advance to Underwriting, but only if you wish. Keep in mine that you should always advance on your own decisions not your manager.
Intact Insurance like all big company's suffer from poor middle management
Conversion Specialist / Developer (Former Employee) – Toronto, ON – 25 April 2017
Most of the project software managers were never software developers and so have little understanding of software issues. The culture of the software developers is to maintain the status quo which tends to be repressive. As a result management is very slow to realize the potential of the new features of the Oracle RDBMS which result in either them not being utilized or incorrectly utilized in some of their projects when these very features are what the company needs to be using.
There is a culture of complacency and superficiality towards rewarding workers when others have done most of the underlying work.
Tendency towards politics rather than the best solutions
CSR - Customer Service Representative (Former Employee) – Calgary, AB – 23 March 2017
They claim to be a "family" and "care for your well being" FALSE. Treated more like prisoners. Management has done a complete 180, no longer care for you as a person, you are just a number, an easily replaceable number. Many people are leaving this company, and for good reasons. HR are rude, judgmental and inconsiderate people. You cannot take washroom breaks without Managers giving you a hard time. They will have 5, unnecessary, meetings and wonder why people are behind.
Unless you want to dedicate hours ( and your health ) into endless hours of overtime to be "caught up" on files, then this is the job for you!
They hire by the bus loads, also fire you by the bus loads. No warning, even without cause or reason.
Claims representative II (Former Employee) – Edmonton, AB – 7 March 2017
Loved working for this company in edmonton. Managers in the claims department are hard to deal with. Managers used to be good and stand by their staff. Everyone walks on pins and needles. Unable to get up from desk during unscheduled breaks. Now it's worse than being in the military. No respect for boundaries by management.
Adjuster (Former Employee) – Vancouver, BC – 23 January 2017
This is a corporate instilling fear culture allowing one way communication. High mircomanagement enivorment that promotes no trust toward employees. Multi/complex computer systems make negative working environment. Employees easily feel miserable and failed creating high employee turnover rates and employee stress leaves suitations.
CLAIMS ADJUSTER, AUTO (Former Employee) – Whitby, ON – 6 January 2017
Overall, Intact is a well run company with a positive work environment. Intact had a good training program and was supportive of development in entry level positions. The auto claims department had a high degree of turnover, especially at the management level, and this was not due to promotions. Recommendation if you had the choice would be to enter the more positive departments like underwriting.
My managers were fantastic but limited options to advance.
Commercial Auto Underwriter - IRCA (Former Employee) – Ottawa, ON – 31 December 2016
As a company the company did a great job to make sure employees satisfactions were met. As a growing individual trying to advance in my career, options were limited unless you wanted to move across the country.