Reporting to the Operations Analyst Team Lead, this role is responsible for the generation of regular reports on web site performance, consolidating information from various sources such as web analytics software and back-end databases. The Jr Data Analyst / Report Scripter will also provide interpretive analysis of the data - identifying changes in KPIs, investigating the cause of changes, and explaining their impact to the business.
o Prepare reports on core business metrics, and author accompanying analysis
o Using the Webtrends reporting environment to regularly asses changes traffic patterns
o Quickly design new, “one-off” reports to respond to specific inquiries from the business
o Audit financial data from credit card payment processors to ensure it aligns with internal transaction databases
o Perform other data integrity audits when necessary
o Review internal reports in real time for unusual changes in sales/traffic data.
o Design visualizations (including charts and graphs) to best represent data for consumption by peers
o Escalate discovered issues to others departments for investigation
o Review production tests for behavior that may affect traffic trends.
o Expert-level skills in Microsoft Excel
o Strong understanding of statistical math and analysis methods. Knowledge of statistical process control considered an asset
o Strong understanding of web technologies including familiarity with all major internet browsers
o Familiarity with web analytics packages considered an asset (preferably Webtrends)
o Database experience an asset
o Strong computer skills
o Excellent written communication skills
o Basic understanding of web programming concepts/languages would be an asset